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Auto Repair reviews in Marion

  • F
    Rhino Linings Of Florence SC
    This is a follow up report. I wrote earlier about this company. Since my last report both Rhino of Florence and Rhino of United States
    located in California have refused to honor their lifetime guarantee. The national office claims it has no responsibility to stand behind the guarantee.
    - Robert M.
  • F
    Rhino Linings Of Florence SC
    AWFUL !!! 9/11/2002 I bought a brand new chevrolet pickup. 9/17/2002 I paid Rhino of Florence,SC $375 for a sprayed in rhino lining in the bed of my truck. The liner had a lifetime warranty. I dealt with Jeremy Bryson (manager/operator/installer).He is the only employee I have ever seen at Rhino of Florence. In 2009 I noticed some deterioration of the lining. On 10/27/2009 I carried the truck to Florence and spoke to Jeremy about the deterioration and the lifetime warranty. He told me Florence would not honor the lifetime warranty ,but I could try getting the national home office to stand behind the warranty. I spoke to Jeremy again on 10/28 ; 11/3 ; 11/10 ; 11/30 ; and 12/1/2009 . Each time it was nothing more than passing the buck between Florence and the national home office in California. The bottom line is Rhino of Florence, SC will not honor the lifetime warranty on the work and material it did ,and the national home office refuses to honor the lifetime warranty. So I am left with defective material and/or workmanship and it appears nobody at the Rhino organization cares. What is the value of a lifetime warranty if nobody honors it? The answer is : It is worthless !!!
    - Robert M.
  • A
    He was very accommodating, and understood the situation, and fixed the truck in time so that my friend could drive back to Canada. They had to get the parts in, and they did it all last minute.
    - Drexel S.
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Auto Repair Shops in Marion

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