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Septic Tank Cleaning reviews in Lexington

  • D
    Complete Septic Tank
    Started out well with a very responsive phone call and they showed up at my house the same day. The guys were very nice and seemed professional. They spent 2 hours digging holes in my backyard tracing the sewer to try and find the tank. After two hours they stopped and suggested getting another company to come out with a camera in order trace the line, they supposedly schedule the company to come out two days later. The camera company never showed, never called, didn't respond to my call. I tried to call Complete Septic back but they never responded to my call. I basically paid $175 to have holes dug and then filled in my backyard which is something I had already tried myself. Would not recommend this company if you're trying to find your system. Can't comment on the pumping of the septic as they never got that far.
    - Christopher D.
  • F
    AAA Septic Tank Pumping, Installation, and Repair
    We called at 8:30 AM and spoke with a representative requesting Emergency Service for our Septic Tank. The stated that they would be here and would call first. At 12:30, we made a follow up call to find out the status of the emergency work order. Another representative stated that "That had too many customers and they were transferring them to Monday." At 1:00 PM. AAA Septic Tank Service called back and stated they didn't have a work order for our Emergency Service. Their final comment was that they would transfer to Monday and stated "Sorry about that!"

    We only wished that they had not indicated they were going to provide Emergency Service and then not willing to state they could not provide the service until it was too late to contact anyone else.

    So , if you feel Really Lucky, give them a call. Otherwise you may get the same Crappy Deal!
    - Dale R.
  • A
    AAA Septic Tank Pumping, Installation, and Repair
    When I originally made the appointment, it didn’t go well actually.  But I had talked to the owner and he did a fantastic job making that right and working with us.  They were great.  So I really appreciate them.   They were phenomenal and they were great.
    - Tracey O.
  • A
    Cottrell & Co., Inc.
    Every time someone came out, they were very friendly and professional. The only complaint I'd share is that when they drained the septic tank, they did so into the yard! Because it was on an incline, the sewage was draining through the yard and into the lake. The neighbors complained of the smell (I don't blame them) and DHEC came out because they were contacted. Otherwise, they were very friendly, polite, professional and knowledgeable about their work.
    - Tiffany M.
  • A
    Lucas Septic Tank & Utility
    Truly excellent one stop service. We went through several potential service providers who either couldn't figure out all the components to making the job be successfully completed, had to sub out various components to alternative providers, and / or were ridiculously expensive. We were also unable to find anyone else who could recommend the proper pump or who could effectively navigate the process with the county and the town. They were also able to utilize one of my tanks in the ground and saved me $2000, an unexpected surprise. This team provided truly excellent service and I would use them again anytime anywhere.
    - Julie H.
  • D
    AAA Septic Tank Pumping, Installation, and Repair
    I contacted AAA service based on great reviews on Angie's list. Manager contacted me to schedule appointment. I called back to confirm. We were set for 3:00 pm. He told me that they could be a few minutes late and that it would take 15 minutes to pump the tank. I told him that was good as I had to leave by 5:30 pm to get to football practice as I am the coach. They arrived at 5:20pm and it took 10 minutes to dig up the lid. It took 15 minutes to pump and then the pipe busted to the truck. It spilled raw sewage waste all over drive way and lawn. It is raining and they asked if they can use my hose to clean up mess. I ran to my storage unit in rain and backed my lawn tractor out to get hose reel that is stored away during winter time. I hooked up water hose and the guys hosed some of the raw sewage off of the drive way leaving a large area at entrance to garage and base of sidewalk. It is now 5:55 pm.
    They collected money and drove off. I am now stuck with a huge mess to clean up and very p***** off wife. I was also late for football practice and had to apologize to all of the kid's parents.  I also have 3 dogs that can't go outside on own now. I was not offered a discount or an apology.

    1/14/15 I did get a call from owner AAA. She apologized for service and promised to issue a full refund. I appreciate the call.
    - Jeff H.
  • D
    I hired this company to pump out a septic tank at a commercial building.  They never came the day they scheduled even though they called and told me they were on their way. (It takes me 30 minutes to get to this location.)  They arrived the next day.  They dug down just enough to see the concrete lid of the septic tank.  Instead of digging enough to find the hatch opening, they broke a hole in the concrete top big enough to get their hose in - about 8 inches.  They left and did not repair the hole in the tank.  The pump-out cost $265. I had to pay another company $179 to repair the hole in the tank.
    - Brenda P.
  • A
    AAA Septic Tank Pumping, Installation, and Repair
    The technician arrived earlier and was very knowledgeable of his job. He was very professional and took the time to educate me on how to maintain a tank, as well on how to preserve the life of the tank. He explain how the system works, and after he was done pumping you couldn't even tell where he had to dig up the ground. The only thing I would suggest to the management, is that you should offer coupons on Angie's list so that it would bring you more business. I would also suggest that you offer a military discount as well.....thanks again.
    - Danielle P.
  • A
    CE Taylor & Son Inc
    I called first thing monday morning. They already had several jobs lined up for that day but were still going to try and make it out Monday afternoon. Because of my work schedule, we decided on Tuesday at 12:00. He called 30 min in advance on Tuesday and showed up on time. My septic system backed up over the weekend and he explained to me that my tank had not been pumped in quite some time. He also showed me that I had some issues with my septic system. He was very honest about the fact that I would still continue to have problems after they pumped my tank but to just give him a call. He quoted me a very FAIR price to fix the problem with my drain field. I will definitely call him back to do the repairs.
    - SEAN M.
  • A
    AAA Septic Tank Pumping, Installation, and Repair
    David called ahead of time to let me know he would be running a little late(great communication) . We called them at 8:12 am on monday morning to schedule service and he made it for the same day.(awesome) Our septic tank had not been pumped in 13 yrs!!!!! it had started to  backup into the house so it needed to be pumped immediately. David made the experience painless and non-invasive. He found the lid to the tank without problem and  was very professional the entire time. We will definitely be putting his tips to good use and his recommendations for adding more leech field was spot on. He did not pressure us in any way whatsoever to hurry up and get it done. We will definitely be using them again and recommending them to others.
    Thanks for a painless experience!!!
    - rochelle c.
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Septic Tank Services in Lexington

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