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Kay Plumbing Services

Founded 2008 • Angie's List since June 2010

B Rated | 56 Reviews

Description

Kay Plumbing Services is a plumbing company located in Columbia, SC owned and operated by Konrad Orzechowski, a second generation plumber from Europe (Poland). The company soon established itself as one of the most honest and reliable plumbing companies in the Midlands. According to Konrad, the key to success is hard work ethic, quality workmanship and products, professional service and always upfront fair pricing. He believes that the true master of the plumbing trade is dedicated to doing the job right the first time every time. He strives to exceed the expectations of his customers by treating them as individuals always with utter respect and addressing their plumbing issues with individualized attention and expertise. Each situation is carefully assessed and the problem solved in the most efficient manner possible. Kay Plumbing is a BBB accredited business and its 100% customer satisfaction rating is due to friendly, well-trained, knowledgeable and professional staff who are committed to performing even the most complicated projects with little to no interruption to customers' homes or businesses. Kay Plumbing serves the whole Columbia metro area. They handle all kinds of plumbing needs: from routine inspections to repairs, backflow inspections, leaks, lift station and well pump repairs to new fixture installation and hook up. They also specialize in tankless water heater and water filtration systems installation. Their Plumbing Service Agreement plans are designed to help customers save money and keep their plumbing in tip top condition. Konrad personally custom equipped each of the company's trucks so that they carry all materials, equipment and all types of tools to efficiently service your home or business. Kay Plumbing values its customers' homes and businesses, is available to help 24 hrs 7 days a week and offers practical solutions that will fit any budget. Konrad Orzechowski, the president of the company believes that quality and reliability are the essence of success and longevity in this industry....

Verified Reviews

A few reviews for this pro…

A

RATED

11/23/2017

He had to not only replace the unit, but add an expansion pack and drill through the brick to complete the pressure release pipe thing. That had never been done previously. Our water heater is in a difficult cramped area, but Matt was able to work it out.

DESCRIPTION OF WORK
Mateusz O at Kay Plumbing replaced our water heater and brought it up to code and safety. All work, manners and information he gave were excellent. He is focused and knowledgeable. I gave the price a B only because SCEG were the ones to call on Kay. We have a replacement contract through SCEG. However, I would certainly use Kay Plumbing again - contract or no contract. Very pleased with this service! Rebecca Roberts.

CATEGORY plumbing, water heater repair

C

RATED

05/26/2017

Ordered the wrong part, then charged me for the labor he did on the wrong part, plus the labor for the correct part. I had even bought a $100 Groupon that I never used due to the fact I don't trust this place.

DESCRIPTION OF WORK
Was suppose to change a backup valve on the sprinkler system. Pressure upsold me a 1 year warranty that cost me $89.00, and had NO Benefit.

CATEGORY plumbing

SERVICE PROVIDER RESPONSE

Work perform on the backflow valve on 6/4/2012, no complains at the time of the service ...
A

RATED

04/27/2017

Everything turned out well. They were very professional and good people to work with. They were upfront about the estimate and explained everything very well. We were very comfortable dealing with them due to their honesty and professionalism.

DESCRIPTION OF WORK
They installed a tankless water heater at our home.

CATEGORY plumbing

A

RATED

02/06/2017

The work was performed in a very professional manner. The men came with everything needed to do the job and were in and out in just a few hours. We are very pleased and will hire again for our plumbing needs.

DESCRIPTION OF WORK
Removed old gas HW tank heater and installed new tank-less heater.

CATEGORY plumbing, water heater repair

A

RATED

10/23/2015

We called for this company after hours at the last minute to go out to Blythewood and the worker (Matt) was in Lexington SC.Not too much longer he arrived in Blythewood  and fixed the overflowing sewer going in the garage from the septic tank and did some plumbing cleaning. They are always responsive and Konrad will send you very important plumbing information Monthly that is very helpful and that...

DESCRIPTION OF WORK
Fix a leak that was filtering in the place.

CATEGORY plumbing

Services Offered

Water Heater Sales, Installation and Repair Tankless Water Haters Service and Installation Drain Cleaning Service Toilet Service Sink Plumbing Faucet Repair or Installation Garbage Disposal Repair and Installation Commercial Plumbing Backflow Testing Gas Line Repair or Installation Sewer Repair, Cleaning and Installation Pump Repairs or Installation Well Water Systems Service and Installation Dishwasher Installation Water Filter Install

Services Not Offered

Well Drilling

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
No
Payment Options
MasterCard, American Express, Discover, Check, Visa, Financing Available
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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