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Chiropractor reviews in Lexington

  • F
    Conner, Dr. Shane

    My mother went to the office and dropped off my MRIs and x-rays so the doctor could review them and she picked up a huge stack of papers that the girl at the front desk had printed off the Internet. But, she told my mother to encourage me to fill it out online because it all went automatically into their database. So, for their convenience (so they wouldn't have to do data entry), I laid on my back in the bed for half an hour filling out crazy-long online forms through my phone. When I got to the end, there was a place for signature, but it would not respond when I tried to click inside it. When I tried to submit the form without it, it would not because I hadn't signed. So, I tried to print the document to take it in and physically sign it, but presumabky because the website background was dark, only black pages printed with form data illegible.

    I called the office as soon as they opened, hoping to save my work before the online form timed out, but they were unable to help me. Something about the form coming from somewhere else (corporate?) and surprise that I had filled it out on my phone (which is both a computer and online).

    When my mother and I got to the office, I walked into a very small waiting area, people crammed in like sardines. After one lady scooted to the middle, there was one spot on the couch. One young gentleman got up to offer his seat, but he may have been in as much pain as I was. I thanked him but felt bad for taking his seat. Why were there not enough seats for patients? Why were there so many patients just waiting to be seen?

    They called me back and, of course, presented me with forms to fill out ? again. After I have completed all of the forms about my medical condition, I arrived at the legal forms, which included a sweeping waiver of patient rights ? including if the doctor injured the patient in the course of treatment.

    In pain, I couldn't even process all the legalese in the forms. So, I said I would have to take the documents home to review with my husband. They seemed to think that I was asking to be treated that day without having signed the forms because they marched in a woman from the back office side of things who very sternly and testily told me that no treatment would be given--and the doctor could not even be seen--if the forms were not signed. It was all very heavy handed. She seems to be angry with me and had little compassion for someone in pain. When she kept angrily repeating herself, I said, "I got it," to try to get her to go away. I didn't need that unkind treatment in my miserable state.

    I had gone there that day in terrible pain, hopeful that Dr. Connor might be able to offer me something, some relief, some exercises, a brace, something, but left very frustrated and dejected. Both my mother and I sat out in the parking lot weeping after the experience.

    Kathy and another medical person were very gentle and kind, but along the way made an error in judgment in bringing the back office woman, like some kind of enforcer/arm twister. All I was asking not is to review the legal forms as home, not necessarily to be treated that day. Why hadn't they given the legal forms to my mother when she came by days earlier to pick up the paperwork?
    The experience of hoping be to be cared for and helped, but instead being treated like a gadget on a factory line or a misbehaving child who needed to be reprimanded was truly heartbreaking. I was promised the legal forms by email to review at home, but they still haven't arrived.
    - Jana D.
  • A
    Blake Jr, Dr. Thomas T.
    I got an appointment within 2 days of calling his office. The office staff was very friendly and put me at ease. Dr. Blake was very nice and professional. He took time to listen to me and to explain his plan of action for getting me healthy again. Before he performed the adjustment, I spent about 10 minutes lying on a Dry Hydrotherapy Massage Bed, which was very relaxing. I had a very positive experience and I am now a patient of Dr. Blake.
    - Cynthia P.
  • A
    Gelardi, Dr. Tonine.
    Dr Gelardi was recommended to me during pregnancy, for help with low back/pelvic pain as well as to prepare for labor. I still continue to see her regularly and she also provides care for my children. I love her gentle specific approach. It is not the typical and quot;twist and crackand quot; technique that many chiropractors use. Instead, she uses very light touch on a specific area. She also only adjusts if she detects a need in an area. It is not a one size fits all. She is excellent with babies and children, appropriately cautious, and very gentle. I believe regular chiropractic care is a part of a healthy preventative lifestyle and Dr. Gelardi is the best. I have been to several others in town and was very happy to find her. I wish my insurance covered chiropractic care, but since I have to pay cash, it sometimes limits my ability to go as often as I would like, even though her rates are reasonable. It would be nice if she would offer a discounted rate if she only examines and does not need to adjust.
    - Jennifer D.
  • A
    Conner, Dr. Shane
    After years of nightly leg cramps, the orthotic shoe inserts have provided 100% relief. Severe pelvis rotation has been reduced to zero and back Pain is down at least 50% while treatments are continuing. Each session produces more and more results. My posture is improving. The staff are most helpful in setting and adjusting appointments, and they are taking care of billing insurance. Couldn't be happier.
    - Dave S.
  • A
    Yoder, Dr. Jason
    Dr. Jason Yoder from Palmetto Chiropractic is a really nice guy and you feel like you could trust them when they give you advice. My experience so far has been that my adjustments work, I am feeling better overall. They don't have a lot of staff. I know several other people who use them. Their availability has been good. The office environment is fine and they are very friendly. They handle the billing really well with the interns.
    - Cindy R.
  • A
    Blake Jr, Dr. Thomas T.
    I arrived on time for the office visit. Was given a small questionare to fill out. Was seen almost immediately by Michelle, the massage therapist. Michelle was very good with the deep tissue massage and overall techniques she uses to deliver a very good massage! Afterwards, I was examined by Dr. Blake, the chiropractor. Exam was pretty thorough with plenty of information and possible referrals. This combo package was only $49.00. Will I go back? Yes!
    - Calvin W.
  • A
    Bigbie Chiropractic Office
    I go every three weeks and they are very good. The staff is good. They bring me in and I get my treatment. I am out in a short time and they keep up with my care up to date with informing me of the latest trends in chiropractic care. If I have a question I can always ask them about the concern I may have. They have three chiropractors in the practice and Dr. Bigbie is the owner. They are all very good.
    - Alice S.
  • C
    Capital City Chiropractic
    Dr. Losbey came highly recommended by my integrative medicine doctor and seems quite competent. I know she feels like she has gotten good results there. The intense sales side and the assembly line feel of the office just doesn't appeal to me. I was treated by another Maximized Living chiropractor previously and those elements seem to just be characteristic of their brand. I also don't have confidence in the "clicker" method of chiropractic which is what Dr. Losby used on me during my one adjustment.
    You go in and have a consult, then you have to go back for an evening informational session which is pretty intense and you will be asked for a commitment before you leave. Dr. Losby also makes it clear that she will be asking for referrals. It's all just a bit invasive and pushy. I naturally refer to providers who do a good job, but I don't like being put on the spot or pressured to do that.
    I do appreciate the emphasis on exercises that you do in the office and at home and I believe that people are getting good care there, some for very serious issues, according to the stories Dr. Losby told in the evening session.
    I found it a bit off-putting that Dr. Losby said she was considering not accepting insurance at all. I know it's a hassle and she's right about insurance companies not being interested in preventative care. I'm a believer in chiropractic care and did not disagree with her philosophy of care. It just may seem insensitive to patients who do have insurance to hear that the doctor may just one day night not accept it at all. I found the care plan she developed to be quite expensive and have chiropractic care closer to home at a much more reasonable price.
    I found the other staff friendly, but one staff member in particular (probably 10-15 years younger than me) a bit unprofessional as she called me by pet names like Honey or Darling. Honestly I don't remember which pet name she used, but it was odd (like I was at a country-style restaurant ordering up some grits.)
    I did not get long term care there so can't judge the quality of care. Dr. Losby seems like a person who cares about people (adults and children) and genuinely believes in chiropractic.
    - Jana D.
  • A
    Blake Jr, Dr. Thomas T.
    I walked in and barely sat before I was delightfully greeted and signed in. Then I had my massage which was amazing. Then about 5 min after I was sitting with Dr. Blake talking about me and himself. He is an actual person with actual serious back and shoulder issues. He understands. Then he adjusted me in a very effective way, not a lot of pressure and he doesnt use his body weight. Then we talked about my husband and his back. Then he checked me out. It was all great
    - Megan C.
  • A
    Votion, Dr.Timothy D.
    Tim  and his staff of  Karen (office) and Debbie (massage) are the greatest.. Tim is very concerned about you, your health and how he will help  you get better.. I have been going for over 15 years..some years 3-4 times in that year and then this year where I have been alot more than I want to..BUT  Tim  is helping me  He keeps me going..  When you do stupid things that you know you should not..Dr Votion and his staff is  there to help  you  get better.. I would not go anywhere else...Thanks Dr Votion, Karen &  Debbie
    - Susan m.
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Chiropractors in Lexington

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