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Insulation reviews in Ladson

  • A
    Affordable Handyman and Painting Services
    We were having problems with the shower floor, so asked David to come give us an estimate on fixing it. He noticed the drain had never been sealed when originally put in by the previous contractor about 10 years earlier, so made the estimate to correct all those problems. When they opened up the floor to remove the pan, we found water damage to all support wood running under the shower and under the bathroom floor, so have to pull up the floor, remove the vanity and toilet and replace all the tile. They did this quickly and economically. The workers were all courteous and took measures to keep the carpet clean as they moved thru the house. I have used Affordable Handyman before and will continue to use them for other repairs. They are excellent and communicate well with us.
    - Richard H.
  • F
    Crawlspace Solutions
    BAD BUSINESS (Crawlspace Solutions, Rivers Ave, Charleston, SC) If I could rate 0 out of 5 stars, I would. I had my crawlspace encapsulated by Crawlspace solutions two years ago... and I picked them because their quote was a few thousand cheaper than the other estimates from local competitors. Well, I didn't take to heart what my mother tried to teach me- that you get what you pay for. I should have known that it would be a bad experience from the get go. When I called David Ahrens for a quote, he had me email him the quotes I received from the other companies (I have all of these emails). He then underbid them, without actually coming to my home (physically). His team began installation, and quickly found out that the estimates from the other company, which were for one large dehumidifier, would not work in my crawlspace. The unit was too large. They even tried to dig a hole into the dirt to make the unit fit, to no avail. So, then Mr. Ahrens reneged on his quote, and told me that I had to buy two units, instead of one. Well, this mistake was not mine, it was his. He asked for another $1000 to pay for the two units. So, I told him that I would help out on this, and would give him $400 since this mistake was not mine, it was his failure to give an accurate quote. After that, we had our yearly inspection this past month- and when I asked him to come back out to rectify the issues that were found during the inspection, he said he would be out to "make things right". Some of the materials weren't attached correctly, and is falling off the walls (you can see the water laying on the ground behind the liner where it wasn't installed all the way to the walls), the condensate pumps weren't cleaned correctly, and the filters weren't changed (and I paid $195 to have this inspection and filters done). We had agreed upon a Saturday appointment, and he failed to show. Since then, I have called many times, left messages, sent texts, and emails- not ONE SINGLE return call/text/email. His former employee (who came to do my yearly inspection) informed me that he quit working for David, and that David and his receptionist (who is a girlfriend) create fake accounts to give their business fake "good" reviews. Horrible business owner, and refuses to make good on bad work installation. I have proof of all of this, and I informed him that if he didn't return my phone calls/texts/emails, I would report him to the BBB, and write reviews wherever I could to make sure that nobody else in the Charleston SC area (Tri-County area) were deceived like my family has been. As I said, I have the proof of this- and there is no way he can contest what has occurred. I just want everyone to know what a shoddy job he did, and how he will not make good on his work. If you have questions, or want proof, please contact me, I'd be happy to share my experience with you.
    - AMBER J.
  • D
    Carolina Green Energy Systems
    They did encapsulate the crawl space but damaged our duct work in the process. They never even completed the work by sealing up all the openings from the crawl space into the house and even left the crawl space opening open without closing it up with a door. We actually went out and purchased a door ourselves and closed it up. They kept saying they would provide one but that never happened either. There is still work that has not been completed and yet they want the remainder of the money when the work is still not complete!!!!! They said they will put a lean on our house, if they are not paid in full. Why should we pay for a job half completed!!!!! Because of their negligence it cost us an additional $5,000 to have to have a duct work company come in and put in all new duct work, when we were initially told that our duct work would be OK. We wanted to work this out YW I would NEVER recommend them nor will I ever use them again!!!! I highly recommend anyone considering to use this company, to think again...... VERY DISAPPOINTED. I have pictures but unfortunately, I do not have them on the computer I am currently using.
    - Barbara H.
  • A
    Carolina Energy Conservation
    I called Carolina Energy Conservation to have some new insulation put in my attic. The estimater came out within a few days of the phone call, and I received a detailed e-mail about what to expect. Matt gave me a good run down of what I needed to make my upstairs floor more comfortable. He called ahead of time, was on time, and was very professional. The estimate was for 4,000 board ft of insulation, 800 sq ft of radiant barrier installed, and an attic tent/hatch. Total cost was about $1600. They asked for a down payment of 30% up front, which I paid. Matt told me I would recieve a call to schedule the work within 1-2 business days. That never happened. After 1 week I called and spoke with Mary, who informed me their office manager who does schedules was out sick the previous week. She assured me he would call me back to setup a time for the work to be done. That never happened either. Fast forward another week. I called a 2nd time, and finally got an apointment setup for the following week. The two guys they sent to do the job were friendly and professional. After a few hours they let me inspect the work, and it was completed to my satisfaction. I normally have to set my AC to 73-74 in the summer to keep my upstairs comfortable, and the HVAC turns on quite often. Now I can set it to 76-77 and it remains comfortable, and the HVAC doesn't run as often. All in all I am happy with the overall experience, guess they just got hung up on scheduling.
    - Ryan M.
  • A
    Coastal Siding & Windows Inc
    The owner came out & explained process, materials, warranty. He was friendly, outgoing, best ended to & answered all questions. Loved the crew – prompt, professional, friendly hard working. Worked entire time while there Forman answered all concerns.
    - Sally H.
  • A
    Coastal Siding & Windows Inc

    I was given a concise, inclusive��estimate.�� The crew arrived on time and were very capable.�� They were very polite to me and to my neighbors who had questions.�� When finished, they did a great job of cleaning up.�� The work was precise and professional.

    It was one of the best experiences I have had with home improvement.


    - Gail A.
  • A
    Affordable Handyman and Painting Services
    These guys are great.  We've hired them to replace light switches and outlets, replace flooring in kitchen and bathrooms, insulate our garage door, replace garage door opener, replace front storm door, do exterior painting,  and install four ceiling fans.  They do a lot.  It's all high quality work.  They are  very friendly, courteous, professional and responsive.  We're going to continue to use them.  I am thrilled with their services.
    - Paul M.
  • D
    Insulation Specialist
    Called Mr. Lee for estimate  of sealng and insulating the attic and frog spaces.  He scheduled and arrived promptly, even drove 1 and 1/2 hour to my location for the estimate.  Seemed very nice, looked the property over, and even suggested other ways we might save on our high electric bills.  This occurred late this February.  After our first meeting I waited for the estimate about 3 weeks and then had to contact him to ask for it.  Took a couple days and got it probably third week in March.  It seemed a little on the high side, but I was still confident in him so considered it okay.  However just after that my husband lost his job and I could not call and accept the contract because of our financial concerns.  So it was probably mid-April when my husband was re-employed and I contacted Mr. Lee again to tell him that I was sorry for the delay and why, and would now be wanting the work done. We were also going to work to qualify for rebate through our electric co. for the work so an energy audit had to be done before and after the work to qualify, and Mr. Lee said he could arrange that all for us.  He told us that we would soon be contacted to set it all up.  Well, April passed, and May, and then late in June still no contact, and I read in the paper that the rebates offered by our util co. were ending in July. So I contacted him and said "Did you forget us? Can you get this done by then?"  He wrote back that he had not forgotten us and he would call the next day to discuss, and never did call.  Later I emailed him and said forget it, don't think you have the willingness or ability for this project.  Still no reply to this day.
    - Angie P.
  • A
    Energy One America
    They were prompt for the initial estimate and listened to my concerns with each attic. They arrived on time and got the job done. Even with some obstacles (tiniest of crawl space) they made sure my entire roof attic was insulated. They could have easily sealed off half the house and only insulated half, but they wanted to make sure I got as much insulation as possible to help save energy. There was one access area that was closed off due to confusion, but they returned bright and early the next day to redo the space to my satisfaction.
    - Dean B.
  • F
    EarthcareCLEAN
     We initially called Clean Air, a part of Earthcare Carpets in Johns Island to come out and give us an
    estimate on how much it would cost to have our air ducts cleaned out. The house
    we were looking at buying had been empty for nearly 3.5 years and we were worried
    about moisture and mold issues in the vents. Clean Air owner came out, stated
    he'd give us a quote for cleaning the air ducts, but asked if we had anyone to
    clean the carpets yet, and to also do a crawlspace encapsulation to ensure
    clean air in the house at all times. He stated if encapsulated, we could also
    utilize the crawlspace in the future for storage as well. He claimed if we
    would offer him the jobs of cleaning the vents and encapsulating the
    crawlspace, he would include cleaning the carpets for free. However, we'd still
    need to pay Clean Air $600 to re-stretch our carpets, since they were buckling.
    We agreed and the cost for all the work was going to be about $11,500 with the
    bulk of the price ($10,000) due to the crawlspace encapsulation. All jobs were
    supposed to take around 2-3 weeks to complete. Per Clean Air's owner, Clean Air
    had been installing crawlspace encapsulations since 2008 and they had also
    replaced other faulty crawlspace encapsulations from other companies. In fact,
    the owner stated he'd just ripped out a crawlspace encapsulation of the company
    we'd called earlier to give us a quote to ensure moisture control under our
    home. This reassured us of Clean Space's ability, and we selected them to do
    all three jobs for us.
    Air ducts were cleaned first. Clean Air's personnel were professional with the exception they did not
    take before and after photos (as promised by the owner), nor did they fully clean up the debris removed for the air ducts. So with no before or after photos, we cannot fully state Clean Space's work was efficient.
    Carpets were cleaned next. Technicians came late in the evening (after 5 pm),past their scheduled time earlier during the day, and left during the carpetcleaning service and returned to the house around 8-9 pm to complete the job.
    The house was empty at the time, but we had to leave it unlocked so the
    technicians could get back into the house to complete the carpets. When we
    arrived back at the house to lock up for the night, the carpet cleaning job was
    being completed... This was after 10:30 pm that night. Stretching was not
    completed during the carpet cleaning time, as the technician stated the carpets
    needed to be dry for stretching to occur. Lastly, the carpets were cleaned
    without applying stain remover to the few spots the carpets had. When we asked
    why, the technician responded that we were receiving the carpet cleaning for
    free, and that we'd have to get the owner back out to take care of the spots if
    he would for a charge at the time when the carpets would also be stretched. We
    spoke to the owner and he stated the cost to stretch the carpets would cost
    $600... We said okay.... Carpets remain okay due to stretching, but the spot
    removal didn't work. Spots reappeared 3-4 weeks later and were darker.
    The Crawlspace Encapsulation began in the second week in January (We moved into
    the house the first week of January). From the beginning, we worried about this
    job. To get everything in that needs to be said, we are going to abbreviate the
    facts as we now know them to be so.... The encapsulation was supposed to take
    between 1-2 weeks starting January 7th, 2013. However, it is still not complete
    as of this day, July 9th, 2013. Clean Air stated they were coming in for the
    wrap up of the job (3rd week in January 2013). It was at that time, we went
    underneath the house to view the work done and found the job condition
    appalling. At that time, we called Clean Air, and reported the following.....
    We also began taking photos (I'll gladly send you photos if you contact me).
    Here are the facts:
    1. Clean Air sent two younger men to our house in plain clothes and an unmarked van to implement the
    crawlspace encapsulation. We later found out the two individuals were
    contracted though Clean Air by the Clean Air owner through word of mouth. Clean
    Air's owner stated he'd never used these individuals to do work for Clean Air
    before.
    2. The two men arrived at the house between 10:30-11:00 am each day and left
    between 3:30 - 4:30 p.m. for 7 business days. I don't recall if the men left
    for lunch.
    3. The men drove the van through our yard without permission and left large
    tire groves throughout the entire yard. The Clean Air Owner said he would fill
    those groves, but he did.
    4. The men never worked a full 8 hour work day.
    5. The men did not grade the crawlspace floor, as per the contracted quote
    received by us from Clean Air.
    6. Debris had not been removed from the crawlspace (all debris was supposed to
    be removed, per contract).
    7. The men left sharp rocks were underneath the liner, and the liner was
    already cut in a few spots.
    8. Drain pad was never
    installed per manufacturer's suggested installation instructions. Drain pads
    are an integral component in the Emecole Moisture System. Clean Air proposed
    installing the complete Emeseal System to us. Instead, they installed no drain
    pad, deceived us into thinking the drain pad would be installed by presenting
    us with Emecole's brochure that shows drain pad installations as a vital step
    in the Emecole's Encapsulation System. When the quote was accepted, Clean Air
    never stated they would not install the drain pad as part of the encapsulation
    system.
    9. Liner was installed incorrectly. It was overlapped and seams between the
    over lapped areas were single taped at the surface of the liner vs. being
    double taped at the seams and taped topically as well, as per Emeseal's
    (Emecole, Inc.) verbal and written install instruction guidelines supplied to
    every Emecole contractor. Clean Air's install causes water to seep through the
    liner and puddle upon the surface of the liner where liner connection points
    meet. Over time, this will degrade the liner, cause possible mold under the
    liner, and prevent the liner from ever being completely sealed in a hygienic
    manner.
    10. Liner is not flushed with the top of the crawlspace wall, nor is the liner
    sealed either on crawlspace wall. Rodents have penetrated the unsealed areas on
    the crawlspace wall, & outside light is seen in areas where liner is not
    sealed completely.
    11. Area under the causeway was never completed. Completion of this area occurred
    much later.
    12. Main air duct was damaged during installation, and we were without heat for
    1.5 weeks in the middle of winter. The temperatures were around the 30-50's. We
    were in a new house with no heat. Air ducts were finally repaired after
    repeated phone calls to Clean Air owner.
    13. Metal crawlspace door taken and we were left with a wood door that was
    supposed to be custom made, insulated, and attached to our crawlspace. What we
    received was a non-insulated, nonattached, wooden door that falls out of the
    crawlspace opening that has to be kept closed with a 40 lb. bag of garden
    fertilizer.
    14. Crawlspace Encapsulation was done without any Clean Air Supervision.
    15. Initial request to perform work under the house was scheduled,
    but Clean Air could not make appointment times, and therefore showed up at erratic
    times and whenever the owner found a moment in his schedule to send individuals
    over.
    16. After our initial reviews were made of the install, we tried desperately to
    work with Clean Space to correct the issues.
    17. Clean Air owner would not return phone calls. When he did schedule a time
    to look at the system, he stated in March he knew the system was installed
    incorrectly. He had fired all his personnel in attempts to hire new people,
    train them, and get our system corrected, even if that meant removing the whole
    system from underneath the home and reinstalling a new system correctly. These
    were all untruths to keep us at bay long in hopes of having our system
    corrected.
    18. Attempted system corrections were done without phone calls to us to request
    proper scheduled appointments, and instead, Clean Air sent varying personnel
    over at varying times to work under the home without any notification to us. We
    would hear something under the home, look out, and Clean Space was there. We
    confronted them as to why they didn't ring the doorbell, or call first to alert
    us they were coming. At other times, Clean Air personnel would arrive at our
    home, do work, and take photos when or when we were not there to cover Clean
    Air's basis.
    19. Our Contract Terms: Initial deposit upfront for materials and pay full
    balance after all work completed. The initial deposit was made, and after the
    2nd week in January, Clean Air owner called and requested another payment to be
    made due to internal business problems within the company. We knew the owner
    personally, so we agreed to help him in a pinch. However, we did not know until
    later that issues our installation had until we went to view underneath the
    home. Once issues were noted with Clean Air, we requested issues to be
    resolved.
    20. Our last and final payment for the job was drafted from our credit card without
    our consent illegally and without completion and full resolution of the system
    underneath our home. The last draw occurred around the 3rd week in January. We
    immediately attempted to contact Clean Space's owner, he stated he would speak
    to his office manager and work on refunding the final balance. When this didn't
    happen, we attempted to contact Clean Space's owner with our credit card to
    dispute the charges. Clean Space's owner would not pick or return our calls. We
    never had our final payment returned! Our system is not complete, nor is it
    installed correctly.
    Company illegally processes unapproved payments and does not deliver promised work. 


    - Angel M.
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