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Hvac Repair reviews in Ladson

  • A
    Carolina Air Care LLC
    The price was much lower than anyone else, and the Lennox Heat & Air units were even more efficient than what was offered by other companies. The installation crew: Paul, Doug, and Josh were able to install everything in one day. We were without cool air for days when our old unit died. Yet, once we chose Carolina Air Care all was perfect the next day. They not only did excellent work, but worked hard until everything operated correctly and they were satisfied with everything. They were also very courteous throughout the installation. We're glad that we chose CAROLINA AIR CARE!!
    - Joe K.
  • F
    Carolina Air Care LLC
    technicians were great. Unfortunately it seems that my unit was undersized. It will not get my house to 74 degrees unless I run it literally all day. My electric bill doubled because I haven���t been able to let the unit get a rest. Had a technician come out and apparently it���s normal for their units to take 2+ hours to cool down 1 degree. I have nest thermostats so it���s easy to see how long it takes to cool down, and the run time each day. I was told that the system is fine and that next time I call them I���m getting charged! I call this poor service and even worse customer service. Larkin in the office told me if it was 100 out I should consider myself lucky to be under 80. Yet my other zone which has its own unit (10 years old) is able to keep the back apartment at a constant 69 with no issues. This seems to be a combination of selling me the wrong size unit, and poor customer service.
    - matthew p.
  • A
    Carolina Air Care LLC
    I recently purchased a new HVAC system with Carolina Air Care. They were able to give us an excellent quality system at a great price, most affordable. The quote and installation process was quick, efficient. Mike and the team were friendly, professional, and knowledgeable and very professional and easy to work with.
    - Robin S.
  • A
    Carolina Air Care LLC
    Awesome! Very professional and timely from their administrative staff to the sales to the installation. Everyone was very knowledgeable and accessible. Price was excellent and highly recommend them to everyone.....Great company!
    - Linda H.
  • A
    Carolina Air Care LLC
    Went very well. From the initial call to the bid to the install to the post install follow up. The process was exceptional. I have recommended to family and will use as my primary maintenance source. No pressure to buy or have additional add-ons to unit. The level of service is akin to treating people how you would want to be treated yourself.
    - Joseph H.
  • A
    Carolina Air Care LLC
    It was a pleasant experience. I worked in the HVAC field for 11 plus years and have heard and seen some nightmare stories. I was concerned when it came to my personal unit so, I called around to several HVAC companies for quotes and they all lived up to my nightmares. I called Carolina Air Care and was pleasantly surprised. All my nightmares was erased by them. The pricing was fair, the customer service was excellent and the quality of installation was totally exceptional. I would recommend them to anyone for new installations and system replacements.
    - Anthony H.
  • A
    Carolina Air Care LLC
    We just moved into a new house that needed a whole new HVAC system. Carolina Air Care came highly reccomended by family and friends and did not disappoint! Not only were they on time but were a little early! Excellent service along with friendly and knowledgable technicians is why we would reccomend to anyone!!
    - Michelle P.
  • A
    Carolina Air Care LLC
    We had a Lennox HVAC system installed by Carolina Air Care. The technicians were professional, courteous and on time. The job was completed in the time described. The overall price was reasonable. They explained the power company rebate programs to ensure we took advantage of the rebates. They scheduled a Quality Control visit a few days after installation to ensure all was working well.
    - Anthony P.
  • A
    Carolina Air Care LLC
    The process was super from start (bidding) to finish (installation completion). Jake was super helpful from the beginning and Chris and Tony were super professional. The team members were very knowledgeable and helpful throughout the process. The company has a very organized system of operation that is obvious to put customer service first.
    - Jason G.
  • A
    HVAC Guy SC
    The service was exceptional. I set up an appointment online and got a confirmation call almost immediately. They showed up on time and gave me a complete analysis of my system. Unfortunately, the repairs needed were too extensive and I opted for a replacement system. All repair options were given in detail and this allowed me to make a reasonable assessment of the situation and go with the new system. After deciding on a new system, I was also given details of what was available including performance and cost. After deciding on what system I needed, we decided on a date for installation. Again, they were on time, efficient and professional. The installation was completed in under the projected time, everything was cleaned up and I was back up and running. The new system has been performing as described. I was very pleased with the service and would recommend these guys very highly.
    - Ripon E.
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HVAC Contractors in Ladson

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