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Home Security System reviews in Ladson

  • B
    ADT Security Services Inc - Charleston
    I am reasonably happy with them, but there seems to be a gap between what their salespeople told us. How things would work and how they actually work. What they installed didn't do the job that we wanted it to do. They had to go back and do a fix. They did the fix, honestly, I'm not sure I would use them again. I would probably use someone else. They are a very big company. They do Summerville, South Carolina. We have had them out several times for upgrades. We had a power outage and our alarm that we thought had long-term battery back-up, died. We called them back and they said that they had to replace our batteries. We have no instructions on how to replace the batteries. I was very annoyed because, the reason we had it installed is that we travel a lot. If this had happened while we were away, we wouldn't have had an alarm. They said the battery wears down and I would have liked to have known that. The salesman didn't do a very good job. I felt that they shouldn't have charged us. They didn't tell us that we needed to change the battery once a year, so we didn't know what was wrong with it. We have to get new sensors for the windows. They didn't accomplish what they said it would accomplish. They had been offering a deal, if I bought so many sensors I would get a discount. I couldn't get a hold of the salesman. I was not impressed, on the other hand, the technical people, when they come out, they are very good. They are helpful, but the salespeople don't seem to know what they are doing. Their equipment seems to be very good. They are reasonably responsive and they are excellent about punctuality.
    - June F.
  • A
    Power Home Technologies - Charleston SC

    The technician arrived on time.  The expertise of the tech was evident from the time he walked in the door.  We were provided with a level of professional service that put comfort in knowing our home would be secure.  The tech went through every detail of explaining what he was doing and how it all worked.  He was also very detailed in showing how to connect the wireless cameras to my home network.  After the installation was complete we felt very confident in how to work and utilize our new system. 

    - Angel G.
  • A
    Power Home Technologies - Charleston SC
    I have been using them for about a year. I like all their service and have no problem with them. With their camera system I can check into their house at any time. If people go there when I am not there I can check to see who has been at my house. I have never had any issues with their service. At times my camera won't work, but I think it had to do with their wireless service. My internet sometimes goes in and out, but other than that everything works fine. I think it is a real reasonable price.  
    - dennia w.
  • F
    Shure Fire Protection
    It did not go well at all. Even in the very beginning when it was installed the job kept getting delayed. I paid in advance which was not a good decision. About 2 months after installation I was having issues and he would not answer or or return my phone calls. The one time he did answer he told me he would be able to come out and never did. Now I call him every day and get the answering machine which I am leaving a message but he has not yet called me back. It has been over a month now when I started calling him.
    - Claire B.
  • A
    The alarm pricing from FrontPoint was very competitive.  We were looking for a system that was wireless that we could install ourselves.  We liked that we could add additional sensors anytime in the future at no extra cost.  We have had the system go off due to our error and received a text notification within seconds of the initial alarm.  We had the alarm go off when a motion sensor was alerted (likely due to the cat in the curtains right next to the sensor).  We were out of town and FrontPoint called both phone numbers and had the police to our house promptly.  Overall we have been very happy with the system and would definitely refer them again.  All customer service representatives have been very helpful and we like that we can monitor our system and activate/deactivate it from our computer or phone.  Finally their system had smash and crash protection which was a must for us.  We have also moved to a new house and all we had to do was move the equipment and put the sensors on the doors.  Then simply call FrontPoint with our new address.  It was very easy and  didn't cost us anything to move the security system!  Highly recommend.
    - Melinda G.
  • A
    They are not like national companies; they are a small family run business that provides a lot of personal attention. They were able to use our existing system with their service, which saved us a lot of money. They installed additional sensors and a portable keypad that we can move from room to room if needed for us as well. We are able to turn our alarm system on and off with our cell phones.
    - Susan L.
  • A
    Sonitrol Security Systems of SC
    I was informed about the upgrade by a Sonitrol representative. The actual upgrade was performed a a Sonitrol technician. Both were excellent professionals.
    - Renate Z.
  • A
    Safe and Sound Integrations
    They were clean, on time, and efficient. Very happy with the finished work
    - Matt H.
  • A
  • A
    Ackerman Security Systems
    - Lilly P.
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Home Security Companies in Ladson

Companies below are listed in alphabetical order.

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  • Hi-Tec Systems

    976 Houston Northcutt Blvd
    Mount Pleasant, South Carolina