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Carpet Cleaning reviews in Ladson

  • F
    Maid 2 Tough LLC
    The company seemed great. I hired them for a full deep clean for our move out. After 3 hours they left, I got home and they had not cleaned the tops of the fridge, or wiped the appliances or in the drawers or cabinets. The windows were so dirty and the window sills weren't touched neither were the baseboards. There was Dirty shoe prints on the tiles and they were suppose to carpet clean and some areas were not even vacuumed. They asked me to send them help over and I got a friend to help, they refused to pay her until I wrote a bad review then they finally paid her 2 days later. They refused to refund me, and I almost lost the sale of my house, the buyers made me give them extra money to close since the condition of the cleaning was so poor. I hate it for this company but they should have done the right thing the first time and came back and fixed it when I gave them the chance, or at least reimbursed me for 1/2 if the fee I was asking for since they did a terrible job. Not to mention one lady was in PJ's and had 3 of her kids with her cleaning. Again, its hard to leave a bad review on a local business but I was counting on this for my sale and it was an awful experience I do not want any one else to encounter.
    - Justin B.
  • B
    Chem-Dry Of Summerville
    At first was quite disappointed. When making appointment I explained carpet/pet issue and was quoted a price. Upon arrival was informed of a considerable upcharge for pet odor treatment. After that everything went quite well because their technician Earl was a real professional and did a great job.
    - Paul B.
  • A
    Salty the Steamer, LLC
    Went great. They were on time (actually a few minutes early...nice). Owner and his son knocked it out in no time flat. Asked beforehand if I wanted the additional "ScotchGuard" treatment. I did not. I will be using them in the future.
    - Dwayne M.
  • A
    American Carpet Cleaners
    When Kyle arrived, he introduced himself and we did a walk through where I had a lot of questions and concerns; he reassured me that the carpet would look and smell good when he was finished. He was absolutely correct. Kyle did a wonderful job restoring the carpets. When he was done, the carpets not only looked great, but they smelled great too. He took his time and cleaned the stained areas slowly so as to remove the soil buildup. The house had been rented to a smoker; the cleaner that Kyle used allowed the carpet to have a great scent. He did a great job and I would want him to return to clean carpets again. He is a professional because he also offered this homeowner the information that would allow me to be able to maintain the carpet cleanliness as well.
    - Mary H.
  • A
    Valet Dry Carpet Cleaning
    They are very professional and punctual. They schedule according to my wishes and arrive on time. They do a very good job and are clear with their instructions for continued care. I have used their services several times and will continue to do so
    - Marynell W.
  • D
    Moen Chem-Dry
    We were referred to Moen Chem Dry and they do a nice job cleaning carpets, but they have lost my business because they have damaged some of the corners in my house from their equipment and will not do anything to correct the situation. I called the owner and spoke to them indicating that we had an issue with the corners in our house and they sent someone out to take pictures. Then when I called to check on the status, they indicated that there's no way their technician could have caused it, that it was normal wear and tear and they were not responsible. When I indicated the corners were not in that state before the technician arrived and the technician had not started cleaning carpets with any corner guards on, they stated that it was not true, there were corner guards used and it was not their problem. The technician started using 2 corner guards on the downstairs corners part way into cleaning the upstairs. The upstairs corners are the worst. Please be careful of letting someone into your house that may cause more issues than they fix! Sad because they would have kept my business and anyone I knew if they had handled this properly. I will now always take before photos before I have any work done inside my home and these guys will most certainly not be invited back.
    - Amanda S.
  • A
    Citrus Fresh Carpet Cleaning
    Rick was very professional and explained exactly what he would be doing. First he vacuumed the carpet in each room and the stairs. Then he sprayed the citrus cleaning liquid (which gave our house a very fresh smell), then he used the scrubber all over the carpet and then he vacuumed the carpet again. Took about 2 1/2 hrs. We had a window of arrival between 11:30 & 12:00 and received a call from the company stating that Rick was in traffic and would be a little late. Which was fine and I really liked that they let us know he was running late. We have had our carpet cleaned (not steam cleaning) in 2014 & 2015 by a different company and they did not compare to how Citrus did. We didn't have any stains on our carpet - just wanted a light cleaning. it turned out wonderful. Thank you Rick and thanks Citrus Fresh .
    - Marcia G.
  • A
    Chem-Dry Of Summerville
    I have new (6 months old) carpet in master bedroom. I wasn't planning to have it cleaned but James did such a great job with the rest of the house that I asked him if he would do it. He willingly did it with such a pleasant attitude!
    - Patti H.
  • A
    Heaven's Best Carpet Cleaning
    We needed to get the carpet cleaned the weekend before Thanksgiving which was a tough appointment to get but Heavens Best gave us a 6PM appointment on a Saturday so we could get it done. Jeremy showed up right on time, walked through the house to get the layout, identify spots that needed extra attention and then got right to work. It took him about 3 hours to clean the whole house and when he was finished the carpeting looked great. We are very happy with the results and the service.
    - Clark P.
  • A
    Chem-Dry Of Summerville
    Justin called to state teases of arrival was on time for scheduled appt. cleaned was rugs and addressed nigh traffic areas asked me to look @ them wilie made sure he what over areas where hose may have left any residue . Great job.
    - Kelly S.
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Carpet Cleaners in Ladson

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