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Get matched with top Custom Furniture Makers in Kingstree, SC

There are 9 highly-rated local custom furniture makers.

Recent Furniture Reviews in Kingstree

  • F
    I am beyond frustrated with this location, and if I could give it 0 stars, I would. My husband and I purchased a sectional and some other pieces over 8 weeks ago now. At the point of purchase, our salesperson, Paul Ellis, informed us that it would take 3-8 weeks to arrive. He also lied to us and said he would contact us each week with updates on our furniture because “he did that for all of his customers.” At 3 weeks into this ordeal, we had still never heard from Paul. My husband reached out to him for an update, and he said there was really no point in calling us if there wasn’t any new information so there’s another lie. This past Friday, August 7, was 8 weeks. Had we heard from Paul or anyone else at the store about our furniture? Of course not. My husband once again called the store to check on our things, and guess what?! Nobody knew what was going on. Saturday morning rolls around, and Paul finally calls my husband to say that our furniture that was promised to us within 3-8 weeks won’t be arriving until the end of August, possibly September for some of the pieces. That’s 12 weeks or more and had we known it would take that long, we never would have purchased from this company. What happened to Paul saying he’d call us with updates? This is a HUGE update that he missed or didn’t care about, and either way, I am beyond livid. I reached out to the store to speak with the manager, and I never heard from him. Paul simply called my husband again, and that is bad business. I wanted to speak with the manager who blatantly didn’t return my call. That’s bad business. In Paul’s first of 3 calls to my husband on Saturday, he assured my husband that he would reach out to him Monday even though he was off that day to provide us with definitive dates of arrival for our things. In one of his subsequent calls, Paul said he’d call Monday or Wednesday to check. Why lie? Why continue to change your story? Please don’t purchase from this company because the lack of respect for their customers is obvious and infuriating. If any member of management or the parent company of this set of Ashley Furniture stores happens to see this, I need dates for our furniture. I need resolution ASAP.
    - Olivia L.
  • A
    Carolina Paintboys
    Very well. Looks great, was honest about when he could start. Some services make promises they cannot keep, Mr Stone was honest about his schedule and completed tasks in a reasonable time frame. I will take honesty over rushed work any day.
    - Jenn M.
  • A
    Jim Reed
    It went great! Jim knew exactly what he was doing, and communicated it to me. He was punctual and professional. And the finished product is so nice! I love the work - and I enjoy that everything is left clean and neat.
    - Mary Ruth B.
  • A
    Andy was super nice and easy to reach for updates. They picked up our ottoman and delivered it back - and the job was very reasonably priced. The ottoman looks better now than it did when we first purchased it! I almost wish I had more furniture to re-do, lol. I highly recommend them!
    - Jennifer F.
  • A
    My experience was excellent since the technician knew what he was doing, he was very knowledgeable and polite.  I will use him again.  I did not pay anything since it was under warranty.
    - Rosemary J.
  • A
    .I was shopping at Best Buy and when I left the store my car broke down and it would not start, I was going to call a friend but I could not as my phone was dead so I went back into Best Buy and one of the sales associates took my phone and charged it for me, he also called the dealership to come tow my car. I wrote the CEO of Best Buy to tell him how much I appreciated what one of his employees had did for me. I would highly recommend Best Buy.
    - Pat T.
  • A
    We came home from a weekend trip and found our refrigerator had stopped functioning. So we needed to buy a new one fast. After going to two chain stores and receiving less than stellar service we found a good local store, Ards. They are family owned and have been in business a long time. We went in the store at 8 a.m. Friday morning as soon as they opened. Talked to a gentleman and picked out a model we liked. They did not have the model we wanted in stock so they had to order it from the factory, but they gave us a loaner refrigerator. They brought it and set it up that afternoon, hauled off our old one and we were ready to rock and roll that afternoon. It was probably in the 90 degree range that afternoon and the gentleman who did that worked on his own and had it set up and the old one taken out within two hours. This was all at no charge. The new one came several days later.
    - Joan E.
  • A
    It is a small local store but gave much better service than Sears and Lowes in our area. They went above and beyond what either of the larger chain stores could do. I will use them again in the future.
    - Joan E.
  • A
    John Gardenhire
    John is wonderful.  He was on time, respectful, and courteous, and cleaned up just as I would have done.  John does custom woodwork, cabinets, entertainment centers, bars, wall units, vanities, and as well as custom furniture.  Although he did not do any carvings for us, I have seen samples of his woodwork, and he is very talented.  He can do room additions, yard furniture, and basically, you design it, he can make it.  He is honest and responsible.  John is the only person I will call for future work on our home. John is at (803) 847-4381.
    - BECKY G.
  • A
    Southern Pickers Antiques
    They have very good prices and they have a great selection of furniture. They remember you as a customer and they will actually find things for you if there is something that you need and they do not have it. They will locate it and tell you or if something comes in that they think that you will like, they will say, "Hey, we have this and we wanted to let you know." They have absolutely superb customer service. They have actually delivered something for me for no charge and they were right on time. I would absolutely use them again in the future if I need to.
    - Andrew N.
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Custom Furniture Makers in Kingstree

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