Ace Maintenance & Repair

A 29 Reviews

Founded 2012 • Angie's List since November 2014

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Awards & Badges

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Super Service
Award 2019

Licensing

No License Required for Trade
Insured
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Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 12:00 PM

Company Contact

116 Hill Dr

Johnston, SC 29832

Description

We are Ace Maintenance and Repair. We are a family-owned and -operated appliance repair service company that works on all major appliances and appliance brands, including Samsung appliances. Only $70.00 diagnostic fee. If a household appliance stops working or starts malfunctioning, there is no need to worry. Just call Ace Maintenance and Repair. We can come over and do the necessary repairs, replacing parts whenever necessary....

Verified Reviews

29 Total Reviews
Reviews by Rating
A Rated
27
B Rated
1
C Rated
1
D Rated
0
F Rated
0
Read reviews by category
appliance repair (29)
Showing 1-10 of 29 reviews
A

RATED

03/30/2020

Really great. Cale was prompt and thorough.

DESCRIPTION OF WORK
Repaired burner on stove

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/30/2020

A

RATED

06/01/2019

Great! Cale was on time, quick, and professional. He ended up replacing my ice maker. When it stopped working weeks later, he was ready to come back out. But he asked me to change the water filter, sent me a photo of it and told me where to buy one. I did, and my ice maker is working well!

DESCRIPTION OF WORK
Ice maker repair

CATEGORY appliance repair

COST $244

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/01/2019

SERVICE PROVIDER RESPONSE

Thank you so much for your review. [Member Name Removed]
A

RATED

05/23/2019

Around six months after the warranty expired, the ice maker on our samsung refrigerator began to jam. It would do this about once a week every week. After a few months we stopped using the ice maker, switching to ice cube trays. We researched the problem and found a Technical Service Bulletin from Samsung describing how to repair this. The repair involves several steps including replacing the ice ...

DESCRIPTION OF WORK
Repaired the ice maker on our Samsung Refrigerator.

CATEGORY appliance repair

COST $330

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/14/2019

SERVICE PROVIDER RESPONSE

We sure do appreciate the review.
A

RATED

03/29/2019

I was very pleased with the service. Cale came on a Thursday and had to come back on Friday with assistance since the evaluation was a two man job. He spent the time necessary to ensure he found the problem. After determining that the problem may be under warranty, Cale simply charged the service call fee and allowed me to follow up with the warranty. If it turns out that it is not under warranty,...

DESCRIPTION OF WORK
Evaluate Samsung washer agitation during wash but drum not turning during spin.

CATEGORY appliance repair

COST $60

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/29/2019

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed], Thanks for the opportunity to work with you and thanks for the great review. Thanks, Cale
A

RATED

11/27/2018

The service was thorough and professional. Interaction was courteous and personable.

DESCRIPTION OF WORK
Washer/Dryer service

CATEGORY appliance repair

COST $135

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/27/2018

SERVICE PROVIDER RESPONSE

Thank you very much for your review.
A

RATED

10/06/2018

Tech said it was bearing gone bad. He said, based on the age of the washer, six years old, and cost of replacement part, >$300, plus labor cost, he would not recommend repairing.

DESCRIPTION OF WORK
Check washing machine for noise it was making.

CATEGORY appliance repair

COST $60

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/19/2018

A

RATED

07/27/2018

The technition said that the washer needed a part that was no longer being made. He added that it was just a matter of time before the matching dryer failed. We only paid for a service call to the nice young man who came to see us.

DESCRIPTION OF WORK
Evaluate whether a Bosh washing machine was practicable to repair. Turned out it was not.

CATEGORY appliance repair

COST $60

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/13/2018

C

RATED

03/21/2018

We have used this co before for a dishwasher repair. They were professional and reasonable. However, when we reached out for a different repair, we never received a response. Called on several occasions no response. We won't use them again.

DESCRIPTION OF WORK
Icemaker in refrigerator

CATEGORY appliance repair

WORK COMPLETED ON 03/21/2018

A

RATED

01/13/2018

Cale and Jeff came and, of course, the microwave was working. They told me if it happened again, they would come again and I would not have to pay the diagnostic fee again. It did happen again. Cale came alone and was able to determine that it was indeed the microwave. He did not want to attempt removing the microwave without assistance, to prevent it from falling and breaking our cooktop. He resc...

DESCRIPTION OF WORK
Microwave kept flipping the breaker

CATEGORY appliance repair

COST $60

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/12/2018

A

RATED

12/13/2017

great diagnosed and replaced evaporator fan unit works like new

DESCRIPTION OF WORK
repair refigatorgreat fixed in just a couple. of hours

CATEGORY appliance repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/13/2017

Services Offered

Appliance Repairs- Washing Machine, Refrigerator, & Dryer.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Visa, MasterCard, American Express, Discover, Check
Emergency Service
Yes
Warranties
No