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Exterior Contractor reviews in Johns Island

  • A
    Charleston Fence LLC
    The quality of work was impressive as they installed the fence next to the bulkhead in the backyard. When we called for an appraisal the owner called back immediately and we set up the appointment with Andrew who was excellent at explaining the options of fencing with pictures etc. and his follow up was amazing as it took us a while to get the installation date due to our schedule. The neighbor witnessed their installation and was so impressed that he hired them to replace an existing fence of his. Cannot say enough about this company from the owner to the workers! Top notch and great selection of product!
    - Martha F.
  • A
    Charleston Fence LLC
    Charleston Fence did an excellent job. They were very responsive throughout the whole process. They performed the job on the days they said they would be coming, the work was done quickly and well done, everything was completely cleaned up when they were done and all the people doing the work were very professional and courteous. We highly recommend them if anyone needs a fence installed.
    - Brian R.
  • C
    Frontline Fencing LLC
    Very responsive for initial quote though canceled at last minute for first meeting so I had to take off to meet again. Chalked it up to things happen. Very agreeable on all aspects and getting quote to me. He told me he would need half of money up front which was a red flag for me...but local guy, personable enough and seemed very responsive to texts and emails. Agreed to quote provided and tried to schedule job to coincide with closing on new home... Paid the money he needed and he stated his supplier was a Net-30 so he did not need it to get material but was just how he did business. He called 3-4 times as did his wife to see if we sent the money yet after telling them it would be sent from our bank direct. They cashed check....and then no communication at all for next two weeks. Week we are moving I end up having to reach out to his wife on facebook page as he will not respond to calls, voice mails, text messages or emails. Claims he never got sent screen shots to prove my attempts. Finally get him to say it would be week after we close...still no confirmed date. Guys show up and have water bottles, lunch boxes and bags, and trash all over my yard and driveway. They park both of their vehicles in my driveway and block it...not offering to move when my wife or I come home from work. I wanted the fence done with 2-3 inches off ground all the way around and assumed gates would open inward for pedestrian to keep children and pets from pushing them open if they dont catch on occasion. The one in rear was installed opening outward so made request that remaining be done opening inward. I checked fence and topline was uneven down sides....some panels not straight...sloppy cuts on panels when they had to shorten them to fit remaining area in corners...very shoddy work. Told Jake and said he would handle it....the way it was handled was black paint to hide the exposed metal.... They finished a few days late as they ran out of material so instead of two days took almost a week. Walked fence once complete...still issues with cuts, screws connecting panels broken off and missing, gouges and scraps on panels, gates, ground pins, twisted and sporadic heights around yard. Concrete was soft still so tapped a couple that were off a great deal. After no responses on issues....Jake wanted payment right away and my wife said we would after I had time to inspect fence. Talked with him on phone about problems and he said he would take care of scrapes and stuff with spray paint... Also asked about backfilling dirt on top of concrete since it is 4+ inches in some places below grade...He said he would have guys come out and backfill dirt, spray paint damage to metal finish, and he would also bring another ground pin to secure both of the drive through gates as there was only one installed. We paid him and he made notes in his phone about what we spoke on....and we have not heard a word from him or his staff and this Friday will be two weeks later. Frankly I am tired of trying to get answers from him. While the overall fence is acceptable (good, not great)...but for $7000 I expect communication, attention to detail, a crew that acts like they care about the quality of work, and a business owner that responds to questions and follows up as promised. Maybe he is counting on most people do one fence with a home and many years later forget and get someone else if they move and one is not already installed so he is not worried about repeat business. No matter the reason....his story of needing to pay his crew so needing final payment right away did not make sense if he material is Net-30 or Net-45....especially when I paid him half of the cost up front which would MORE THAN COVER the wages he is paying his crew. If did not know better would think he is over extended and is just a poor business person and poor project manager. Fence is acceptable other than now I have to touch up paint their damage, replace screws that are missing, install the ground pin for other drive gate and ignore the crooked posts. I would pay more money for a professional, responsive and quality crew/job in future before even considering Frontline Fencing. I cannot recommend Frontline unless you like paying up front for work that you dont know will be completed, no attention to detail from crew, no responses to any form of communication, and no follow-up to promises or repairs. If not for his wife, I would have canceled the contract and made claim to get my money back....her responsiveness was the ONLY reason I did not cancel job.
    - Ronald H.
  • A
    Infinity Services
    Russell and his team are a breath of fresh air when it comes to customer service and satisfaction. Awesome job. House, driveway, fence and patio look outstanding. Arguably better than when I purchased the house. Reasonable price, and, treated with respect. Can���t say enough good things about these guys. Green and black mold are GONE - even on the banisters and harder materials to work on. Really impressed! Thanks Russell!
    - Ryan R.
  • A
    Pacheco Contracting LLC
    Very professional, Dealt with unanticipated problems with a can-do attitude. Always willing to answer all questions promptly. He kept us fully informed with a realistic time line. Had a great relationship with his employees. Finished project on time. A joy to work with. I recommend without reservation.
    - Jay M.
  • A
    Charleston Fence LLC
    Charleston Fence Company did a great job for us. They were great to work with from the very beginning. The price surprised us on the good side. Thought it would be much more. I had seen some of their work around the neighborhood and knew we wanted to go with them. Once we got approval from the HOA, we set the date for installation. It took two days for the crew to do their work. First day they set the posts and then completed the job the next day. I thought they would bring in pre-made sections. That was not the case. Each section of the fence was individually made on site. It made for a great look and great fit around the ground. I think we are in good shape to keep any gators out of the yard. Overall, we were incredibly pleased with the work of Charleston Fence and I would highly recommend them to you.
    - James B.
  • A
    Pacheco Contracting LLC
    An excellent job. Claudio and his crew did excellent work and met every expectation. The work happened quickly, and he sent crews in after hours when necessary (painters). He consulted with me when there were design issues and made good suggestions. He was very responsive, getting back to me rapidly when I had questions. I recommend him highly. The job cost about $22,000 and was on budget, and we spent another $8,000 on painting a kitchen, sunroom and bedroom.
    - Shelagh E.
  • A
    Charleston Fence LLC
    They have a lot of work right now so there was a 6-8 week wait time for installation. We had over 300 feet of fence that was installed with a 4 foot and 8 foot gate. All of this was installed within 2 days. 1 days to put fence posts in and 1 day to put the fence up. There were friendly and expedient. They did break my irrigation system but came in a week later to fix it. Great experience and product.
    - Gregory M.
  • A
    Charleston Fence LLC
    Perfect! Professional in both work and attitude. They showed up on time and prepared the estimate on-site, explaining how the process of permitting and construction would go. They obtained all permits, keeping us appraised of permit status. Importantly, they showed up and began work when they said they would show up. After the fence was up, they removed all debris from construction, taking a final walk through for small pieces most companies would miss.The fence looks great! Unlike some fences we have seen that have staggered height on uneven terrain, our fence top looks even, with all the adjustment at the bottom. Appearance wise, our fence looks perfect. If I were building another fence on a different property I would have Charleston Fence build it. I strongly recommend Charleston Fencing.
    - Bill S.
  • A
    Custom Carolina Construction LLC
    Carson, responded to our call very promptly, he came by our house the same day and gave us some options on the repair. The next morning he sent us a text with the price. We asked him to schedule the job and he said he could start the following Monday to set new posts and reattach the fence on Wednesday. He kept us informed throughout the job and was always here when he said. The job was well done. Carson is very professional. We will definitely use him again for any other projects we need done.
    - Gary W.
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Home Exterior Specialists in Johns Island

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