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Flooring reviews in Irmo

  • A
    Floor Coverings International- Columbia West
    Very pleased. They were extremely knowledgeable about the products and what would best work for our home. We loved the fact that the products were brought to our house to pick out. The installers moved all of our furniture which was awesome. They were even willing to stay later to finish the job so that no one had to take off work the next day. Would definitely use them again.
    - Kelly P.
  • A
    Bert Baker
    Bert has done 2 rehab jobs for me on investment houses. Both in the $8000 range. He does top quality work and has considerable ability to craft creative solutions. Both jobs were completed professionally, on time, with great attention to detail and the final product was better than hoped for! He is very easy to dialogue with and is always open to your ideas as well as offering options to you. Further he will shift gears mid stream if you decide it���s the way to go. He is very knowledgeable about carpentry, flooring, plumbing, electrical and everything a competent handyman should know about and more importantly, be proficient at. He's also a very good interior painter! More recently (May 2017), Bert did some home repairs on our personal home. He rebuilt our half bath after it suffered a major water issue, rehabbed our quite sad laundry room and completely redid our master bath replacing tub, valves, tiles, flooring and molding. All top rate work and again, the final product was awesome! You know how difficult it is finding quality handyman. Sometimes it���s a terrible crap shoot! I know because a previous handyman wannbe attempted to fix our laundry room and after considerable investment, left a sorry mess. Been there have you? You know what I mean then���. Well you won���t experience that will Bert, trust me! IF you are lucky enough to get into Bert���s work schedule, trust me, you will be very happy with the outcome and value! Here's 2 pics of the old master bath with the old tub and flooring. One with the new tub and large tiles! Also 2 pics of the finished laundry room. Only wished I'd taken a pic of the disastrous laundry room before! Note - where did the hot water go ??? :)
    - Russ L.
  • A
    Floor Coverings International- Columbia West
    Why did I put this off for so long! It took a phone call to make the contact, one in home visit with Rob to talk about my flooring possibilities and look at floor samples from his mobile showroom. At same time, Rob measured each room in my home and from his mobile office provided me with a professional itemized printed contract to install luxury vinyl plank flooring in my 3 bedroom home, including kitchen, dining and living rooms, 2 baths, laundry room, and closets. We went over the contract Item by item. I told Rob I would call him back the next day with my decision. Wanted a night to think it all through. Next day called with my positive answer and Rob returned to my home for my signature on contract and partial payment. We even settled on starting date for the job. The installers, Maheem and Julie, were the best. Old carpet and other debris were removed from my home as they worked. I did not have to clean up behind them and nothing was left in front of my home for garbage pickup.
    - Patricia C.
  • F
    Lumber Liquidators Inc
    We hired Lumber liquidators contractors for the installation of our Bamboo floors in our main living areas downstairs. (approximately 850 sq feet) The contractor came out on a monday and began installing the bamboo floors using a special glue. After 5 hours, it was apparent that the installer was inexperienced and had ruined the new floors. There was glue everywhere, and the boards of flooring had not been pushed together. Glue was oozing out between the boards and there was spilled glue everywhere! Since we had previously been warned that the glue would not come off, so we needed to be careful, we knew it was a bad situation!! Immediate contact to the company happened at 6:00 that night, and the game began! Our begging the company to come assess the floors and fix the them went on for days. After 4 days an Appointment was made for new installers to come out and assess the damage, but they cancelled 15 minutes before apt time. A new appointment was made for Monday at 1:30, but they didn't show up. Hundreds of calls were made to Lumber Liquidators, trying to contact the actual installation company - Omni Installations. But both companies were negligent and would either not return calls or respond with any information to help. Lizzy works for Lumber Liquidators and she basically couldn't do anything but pass information to the "guys who mattered". However, no information ever got sent to them according to the installers. (it did, but they blamed her!)  After 8 days, hundreds of calls, and 2 no show appointments, we finally made contact with Tom from Omni Liquidators. We were told that we would be responsible to pay for an installer to come out and pull up the ruined floors, and also responsible to pay for more floors that would be needed to replace the ruined ones!! They also couldn't come out for another week. So that would be 2 weeks with partial glued floors and partial subflooring exposed, and glue everywhere! The house was a completely unlivable, disaster zone. To top this off, I have 3 children, once of which has a bad reaction to the dust and such from the flooring. His asthma was affected, and even though we constantly asked them to tell us when they could finish the work, they didn't care! So they took money for the install, but never installed my floors! They had horrific service, and extremely rude staff who blamed us for their bad work - Saying it was our fault that we didn't like the glue on the floors!! Completely INSANE!! They could never find anyone to install, assess or help us out, and when we asked for the same guy who installed them to come take them back up, they replied that it would make him feel uncomfortable!! SO they could care less about the fact that they stole our money and were making us live in a hotel, but didn't want to make an installer feel badly because he ruined our floors! Worse installation company ever!! 
    Since Lumber Liquidators in Columbia uses this installation company, it should be their job to also assure the work is done correctly. Omni Installations and Lumber Liquidators should be required to not only fix the floors, but reimburse the cost to live outside of the house. The agreement to have the floors installed in 3 days was not completed, and the money for the floors was not reimbursed! 
    - Andrea S.
  • A
    Renovation Innovation

    Mark is the most professional service provider I have ever met.

    From the initial meeting through several weeks of work, Mark arrived on time everyday, began work and communicated with me as needed. He is an absolute perfectionist, he isn't happy unless you are and the quality of his work is unlike any other.

    Our project exceeded our expectations and the reason why is simple.....Mark Bracci. I am looking forward to more projects and I wouldn't even consider hiring anyone but Mark.

    If you want the work done right, without any hassles and with the highest level of professionalism and quality, give Mark a call.

    - Joseph M.
  • A
    JRC Floor Covering
    Went great!  Curtis did a great job installing vinyl floor and carpet.   He even came back immediately when we called him 2 months after his initial installation about a slight issue in the kitchen flooring due to an uneven/settling floor. Dropped everything he was doing to ensure we were satisfied.  Apparently, the floor crack opened up slightly after some rain may have dampened the crawlspace.  Robert pulled back all the vinyl and spent many hours applying and drying a floor compound to cover/hide the crack
    - ROYCE R.
  • A
    Floor Coverings International- Columbia West
    Rob's very easy to talk to and there was no sales pressure at all.  he helped us find something very nice in the budget we were sticking to, what we got ws better than at the box stores same prices.  I will call Rob for all my flooring needs.
    - Carol A.
  • A
    Very well. we actually got the quote back in December 2014.  We were waiting to move majority of the furniture out of the home before installation.  Jim was very nice and patient with us.  He contacted me later to schedule the date as asked.  Installers showed up on time.  They moved the remaining furniture to install carpet job was done in one day along with stairs in the house which we paid extra for. The two guys cleaned up all there trash and hauled the carpet away for us.
    - LouAnne G.
  • A
    Floor Coverings International- Columbia West
    The entire process from start to finish was fantastic. Rob the owner is extremely responsive and guides you through every step. The installers were very professional and courteous. The finished product is beautiful. I will use Rob again for any of my flooring needs.
    - Patricia W.
  • A
    Floor Coverings International- Columbia West
    Rob met us at our home at our convenience (usually after work hours!) to walk us through the process. He provided samples and helpful suggestions, and was even able to move up our planned date of installation by a week at my request!  Our cost included removal of the old carpeting, moving and dismantling some furniture, and all the trim work.  Rob accompanied the workers to our home and kept in constant touch with them and us throughout the day. Samuel and Kyle, the installers, were professional, worked efficiently, and were very accommodating to ensure that all our needs were met. The floors turned out beautifully, and we wonder why we didn't do it sooner! Rob was a pleasure to work with - we highly recommend his services!
    - Danielle A.
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Flooring Installers in Irmo

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