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Concrete Repair reviews in Inman

  • A
    Cagle Concrete
    100% satisfaction! The word meticulous often does not go with the word concrete. Cagle Concrete was meticulous is designing, pouring and finishing this awkward placement of a sidewalk. Additionally they built a wooden fence on the property maintaining the same height of the fence under not ideal conditions. I've already started recommending them to neighbors and friends. Michael and Karen T Inman SC
    - Michael T.
  • F
    Compass Concrete

    I will begin with a quote from the BBB as of April 4, 2016, "The BBB has obtained information from Greenville County Court System indicating the company has been subject to civil court judgments concerning similar disputes. According to Greenville County Court the company's owner, Jeff Nordeen, has also been parties to charges of grand larceny and burglary, and check writing fraud in the commission of doing business."

    Now, from looking at the many positive reviews, it is obvious that Jeff has the ability to do a good job when he chooses.  But you need to ask yourself, what if I end up being one of the jobs that he decides isn't worth doing well.  This is a critical question, because when he does a poor job, it can be to the level of a disaster.  After reading the review from 2013 by the guy who had Jeff do his pool deck I see that I rather escaped.

    The most concerning issue is the blatant dishonesty, as I was told many things and given many reassurances that he did not follow thru on, and in fact, later denied having made the statements.

    Here are the things that are wrong with my driveway:

    1.  Poor finishing resulted in significant areas of poor drainage on the west edge of the driveway (where my basketball goal is).

    2.  Poor finishing resulted in dozens of puddles.  (Please see photos/video)

    3.  Most of the areas have surface crazing, which some concrete installers have told me will cause early degradation (there does seem to be some disagreement within the profession).

    4.  Many of the borders are rough and poorly shaped, resulting in a poor appearance.

    5.  The color of the concrete varies greatly from area to area.  It looks like a calico plane of various greys. 

    6.  The roughness of the surface also varies and is VERY rough is several areas.

    7.  He failed to remove all of the old asphalt.  I had told him that he could leave it until the last section of concrete had been poured, but before that job was done, it became obvious that all of Jeff's promises of how he would make everything right were empty.  Thus, I did not have him pour my patio (which looks spectacular next to Jeff's inferior work), and he refused to remove

    the asphalt.

    Jeff will no doubt respond with how I did not pay him in full.  This is true, however, the small amount will not come close to what I must pay to fix his ugly, water retaining work.  Also, the money was withheld in conjunction with a written and signed note stating that several of the above issues needed to be resolved prior to final payment.  They were not resolved.

    Response to Provider's Response: Mr. Nordeens' response begins with yet another deceit. because of Mr. Nordeen's ability to make me believe he was serious about customer satisfaction, I allowed him months of time for what he kept promising to come to fruition. The second pour happened long before I was able to realize the level of deceit I was dealing with from Mr. Nordeen. Regarding the offer to resolve the color issue, it is true that his wife actually told me that if the color issue did not resolve itself, that they would actually come and install a colored overlayment over the entire area. I was told they had another customer who had the same problem that I had, which they were going to do that same procedure to first. However, later I was told that this issue was not a warrantable problem. I urge all members considering contracting compass concrete to read Mr. Nordeen's excuse-making responses to other members, and note the pattern of his tone.
    - DEAN G.
  • A
    Upstate Tile and Grout Renewal LLC
    Mr. Abrahamsen was very prompt responding to my request...the only one of three providers that I contacted. We scheduled an appointment for an estimate, but we ended up deciding to do something different with our floor. However, should I need their services in the future I will definitely call these courteous, professional folks!
    - Wanda C.
  • F
    C.A.S.H. Builders, LLC
    During this job I sold Mike a $10. book that he ask to buy from me. He was to take it off his bill---he didn't. I sent him an invoice and he paid---still a hassle.
    Mike would tell me when he and his men would be back---if he said 8am you could depend on him being there around 9am, etc., etc., etc...
    Bought and charged me for shoe guards---I would't let him in my house because of his poor quality work, so he never used them--did I get credit on my bill?---NO.
    Bought and charged me for 3---20x20 Micro Allergen 2pk. from Lowes----don't know what that is but I bet it wasn't for me---I just don't know.
    He used white caulk instead of clear caulk next to red brick and then painted it tan---did he cover all of the white caulk?--NO.
    Mike does not have the skills to do the work he contracted to me to complete, would argue with me when I complained, didn't supervise his people, did not pay attention to my instructions, and overall left me with a NASTY taste in my mouth.

    - RICH T.
  • A
    Slab Science LLC
    Mr. McCuen and his assistant are very professional, did an excellent job, cleaned up everything on the job site.  My husband and I are very happy with the results of thier work.  I highly recommend this company to anyone who needs concrete leveling work done.  I will hire him back if a need arises in the future.   Please do not hesitate to call him for an estimate.

    - Beverly C.
  • C
    Aqua-Blue Pools Inc
    This is a complicated review because some aspects of the job were done VERY well and some were done horribly wrong.  During the purchase decision, and since, I have heard many stories about bad pool companies.  I have yet to hear of a pool company in this area that has a great reputation, so it may be that Aqua Blue is actually the best that can be found around here.  However, I would NOT use them again or recommend them to others.
         The first mistake they made was the height of the pool relative to the existing ground.  I discussed the final height of the deck with the project manager in depth prior to digging.  He explained the drainage (slope) requirements and we came to an agreement.  After the initial digging I was concerened that they had not gone deep enough and thus the deck would be too high.  I was told that I was wrong and they knew their jobs.  The pool ended up 2 inches higher than the agreement.  While this sounds like a small thing, it is not, as this error created the need to bring in extra dirt that would not have been needed and it created the need for a retaining wall to be built between the pool house and the pool.  In other words, this error created much more work and expense to me.
         Other than that the pool itself has been excellent as far as the construction is concerned.  The liner has not held-up well, but that is not Aqua Blue's fault.  Also, the metal trim ring around the light has lost it's chrome plating.  Aqua Blue has blamed the water chemistry (in other words me) even though I have records of all of the testing that show that the chemistry has been only slightly off and only for short periods.  Also, the lamp has a metal trim ring of its own that abuts the ring that Aqua Blue installed and it is in perfect condition today.  The Aqua Blue ring began flaking by 2008.
         The reason for the bad grade is the concrete deck.  They failed to properly prepare the base and thus the slabs sunk and actually slide away from the pool.  After a five year saga, during which time we were unable to finalize the pool area due to the problems, they fixed about 65% of the problems for under $2000 additional cost. 
         So Aqua Blue is a bit of a gamble.  They seem to do some things very well, but the things that they do not do well can cause alot of problems.  If they would be honest about the mistakes they make and fix them without a huge battle I would be able to highly recommend them.  Sadly they do not, and thus I can not.
    - DEAN G.
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Concrete Contractors in Inman

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