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Plumber reviews in Hopkins

  • A
    McCall's Plumbing & Remodeling,LLC
    I thought i had 1 pipe leaking, Mr. McCall came out on short notice and after his inspection, found out I had 3 leaking pipes. He left, got the necessary parts and returned within the hour. We discussed the price and he went to work asap. 20 minutes later, the job was completed. He was professional and proficient I wouldn't recommend anyone else.
    - Tara C.
  • A
    Palmetto Water Solutions

    We suspected that we didn't have a good seal around the top of our well casing that was installed in 1985.  We found Palmetto Water Solutions on Angie's List and gave them a call.  Stacy said that they provided that service and could come out that same day.  They arrived within a couple of hours and got right to work.  The sealing process was completed within an hour.  While they were there, we had them check out our pump tank which turned out to have a faulty diaphragm.   They had one on the truck and had it installed within another hour.  Both Stacy and his assistant were courteous and knowledgeable.  We would highly recommend them.


    - Thomas V. L.
  • A
    Dependable Plumbing Co
    The on the spots repairs were an additional charge, but reasonably priced. The kitchen sink faucet was lose and the cold weather had burst one of my PCV pipes under the deck. Total charge for inspection and repair was around $200.00.
    - Karen H.
  • A
    AAA Septic Tank Pumping, Installation, and Repair
    It was very good. They definitely know what they're doing and the price is right. The prices they had quoted me was very comfortable to everybody else in the area. They were very professional and courteous.
    - Adam M.
  • F
    Love Plumbing Air & Electrical
    I started to notice a change in their business practices about a year before I lost all faith in their company.  Although their plumbers are knowledgeable and very personable, it appears that their management strong arms them into "sell, sell, sell!"  It was really intolerable and very very expensive.  Over the years I spent thousands of dollars with Gene Love plumbing but when it became apparent to me that their primary focus was "selling" me and not "servicing" my home I had to find alternative plumbing work in my area.  I have been told by plumbers who are no longer with Gene Love that they are specifically instructed to "find a problem" at the clients home.  I  sent Gene Love Plumbing a very respectful letter voicing my concerns and never received a word back from the.  It may the worst, most inconsiderate customer service experience I have ever experienced.  I am now using an excellent local company, Outhouse Plumbing, and am very happy with all the work they do at my home.


    - Elizabeth A.
  • F
    Love Plumbing Air & Electrical
    We are a non-profit, no Kill, animal rescue organization.  Money is very tight and we cannot afford to waste any. I am a non paid volunteer who is the  President and Treasurer.   Our problem begins when one of the three employees noticed a leak in the mobile home used to house   rescued cats.  It turns out we had three leaks under the house.  We called Gene Love plumbing to have the leaks repaired.  The service tech came to shelter and gave a quote of $1,006 to repair the three leaks.  The secretary of the board ( a volunteer position) for the organization, approved the amount over the phone. The tech said that they required a check immediately after the service was preformed, they agreed to meet after the work was done and she gave him a check for $956.00 after a $50.00 dollar discount.  He worked less then three hours, charging over $300.00 per hour!!  The tech also quoted a price of $200.00 to repair the toilet.  The toilet needed a new valve, total parts would be less then $20.00 at Lowes.  Having repaired them at my home, 15 minutes would be required to do the job.  This would have been $180.00 in labor for 15 minutes (since he was already there, no travel time) I thought this was high so we declined.
    When the tech meets our board member to get the check,he tells her that our mobile home has polybutylene pipes and we need a complete redo of the pipes under the house.  Polybutylene pipes were subject to a class action suit for leaks.  However our mobile home is too old to benefit from the suit.  The only solution is to replace all the pipes under the mobile home.  The tech quoted a price of $3,500 to redo the pipes.  Another Gene Love tech came to do some electrical work later, he was also a plumber, who  quoted a price of $2,000 to do the same work (on his off day). The second tech called me later to give me the quote, when he found out that another employee had also quoted, he backed off and said he would have to talk to his supervisor.( I never heard from him again).  The first tech called and requoted a price of $2,336 to repipe our mobile home.  Since I had complained about the $956 charge (he never explained the reason for the high price)for three leaks he pointed out that the new price is about $1,000 less then the original.  This would be our discount since we had already paid the $1,000. I told him that I would think about it. We eventually got 5 different quotes from them  for the same work.  We declined all quotes.
    The day after the work was completed we had three more leaks, so we called the tech.  His explanation was that since the system now has more pressure, the old poly pipes could not handle it.  There are also other explanations such as he could also have knocked some of the pipes lose when he was under the house, we have no way of knowing. He offered to come out at an additonal cost. We declined.
    Since, we had a number of concerns, I called the office and asked to talk to a Customer Service Manager.  He called me after couple of days, we are  all busy, no problem. I explained my concerns, high cost of the initial service, high quote for toilet repair, different quotes for same work and since we had three more leaks we were back to where we started. He listened and said that they were higher than some others but were worth it.  It didn't help me becuase we still had three leaks.  He also talked about his overhead costs and how much it costs to run a business.  I mentioned that I have been an accountant for 30 years and understood all about costs and costing methods. There were also the fixed prices for different  work no matter how long it took. He also mentioned that we had approved the cost of the work before it was done. I agreed that we had approved the work before it was done, but still would like answers to my concerns.  He did say once that "maybe" the cost was high" but offered nothing in return.  I will never use Gene Love plumbing for ANYTHING again.  I had another plumber come out and he fixed the three leaks for $171.00, he also found a pipe that had been chewed by an animal, which had to be there when the tech from Gene Love was there.
    - William S.
  • B
    Love Plumbing Air & Electrical
    Their service was good. They were very prompt which was what I liked about them especially because of the water leaks. They had a set price list which was a bad thing but you would always know exactly as to how much it would cost before it started. If the price ran over, then they would stick to the price quote that they gave you and so, I liked that too.
    - TORLANDO C.
  • A
    SHARPE'S SEPTIC TANK AND WELL DRILLING SERVICE
    We were very happy with the job; they even moved and replanted a young fig tree that otherwise would have been sacrificed. Over the years Sharpe has provided many services for us - including installation of a new septic system, complete "renovation" of an old septic system, occasional pumping, plus well repairs. Their prices are excellent and response time is very fast. We would not use anybody else.
    - WILLARD M.
  • A
    Sherwoods Plumbing Services
    I found him through another contractor who recommended him because they didn't have the time to do the plumbing work. They told me that it would be easier for me to call him directly which was nice of them because that saved me money. I have used him three times for minor repairs. It was always really affordable and he was really nice, friendly, and polite. One time I used him it was $79.00 and one time it was $89.00. I know there are plumbers that will charge me $100.00 just to drive out here and look at stuff. He was punctual, professional, and responsive. I have used him three times because my experiences with him have been positive and I will use him again if needed.
    - Jennifer P.
  • F
    B&B Plumbing, Heating & Air
    I accepted the estimate for them to begin work which was scheduled for 3 weeks out. A few days before they were to begin they called and said they would not be able to start on the day agreed. It would be at least three more weeks before they could start. He told me they had overbooked and that basically they had larger jobs that they had to complete.
    - JEFF O.
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Plumbers in Hopkins

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