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Landscaping reviews in Hodges

  • F
    Vernon Allen is the owner of Emerald Lawn Care.  He came out to my new home and gave me a quote for a new lawn with landscaping and sprinkler system.  As we went through the yard, he just kept saying... "yes, we'll take care of that,  Yep - got it" etc.  So, when he gave me the quote, I asked if this covered everything we spoke of - he said yes. Well, he lied.
     We had a ton of rain during the install, but Vernon was insistent upon installing the yard (he had work piling up from other jobs).  When he was laying the sod, I voiced my concern again that due to all the rain, I was worried that the yard would be affected.  He said there would be no problem.  He and his crew continued walking all over the lawn, putting "dents" in it everywhere.  The lawn was so un-level, I had to have topsoil added 2 times, and it is still almost impossible to mow the lawn - since it is so terribly bumpy.  The only option I may have left is to tear out the whole lawn and regrade.  It has been a nightmare. On top of all that, Vernon presents me with a bill for 5K more than his quote - stating that he did extra work that was not part of the original quote.  
    I was caught very much off guard - he stated that he would make sure he took care of all the issues due to his installing the lawn at the wrong time.  He came out one time and his guys just threw sand around haphazardly - in no way could this level the yard (they were not even placing it in the areas where the topsoil was needed.)  Then he says they will have to come back another time, which they did.  They were using a wheelbarrow to again throw dirt around... definitely not the way it needed to be fixed.  When I inquired with the crew doing the job... the young man said "this is one of the worse un-level lawns he's seen and us throwing dirt around it isn't going to help."  
    Vernon then gets on the phone with me and tells me "my guys are going to leave now unless you agree that you will not file a law suit..."  I had never said anything about a suit, I just wanted the lawn to be done right.  Vernon insisted he would fix it. But, he is a complete liar.  To this day, my lawn is a mess.  I seriously would not let Vernon step foot on my property.  
    If you are considering having Vernon and Emerald do your lawn, you really need to ask around - of course, I did not found out until it was too late, but after all the issues, I was told by numerous other homeowners that Vernon has done the same thing to them - lied about what he charges - adding on "unforeseen costs"- and subpar work.    
    Please do yourself a favor and find another honest, competent lawn company - because Vernon and Emerald are not.
    - Lynda T.
  • B
    See above!
    - Dickson L.
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Landscaping Companies in Hodges

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