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Tree Service reviews in Hilton Head Island

  • F
    Manuel Tree Service
    Their work was done in a satisfactory manner and they are quite cooperative, but my complaint was about the receipt. They refused to give a receipt and I ask them so many times to get a receipt from May until today. I give them an F rating for dishonesty, deceptiveness and evasion.
    - LaVarne B.
  • D
    Jones Brothers Tree Surgeons
    Following hurricane so everyone was swamped. They subbed the job out to some outfit from another state. One person that had experience leading 2 others with little to no experience. Charged as much for the one tall skinny pine as I had paid to have 3 good sized ash trees completely removed at another address. They even intimated that they would be removing the trees completely with their truck, when in fact they just moved them to the street for FEMA. That was fine, but I didn't appreciate them trying to add that into what they were doing to justify the price. I was concerned that the tree not do any more damage to other landscape that was still standing. To their credit, they were able to cut the tree in a way to minimize other damage.
    - Charles S.
  • C
    LifeScapes, LLC
    Neal Bitner is an excellent landscape gardner. He is very knowledgeable. He knows plants, soil and grass, He can also do lighting and irrigation. His problem is that he cannot be on the job site every week. If he is not on site, often his crew does not do the work they are supposed to do. They are told what to do, they just don't do it. Neal has had a tough time, as have many others, finding competent people to work for him. They either are not available or won't do what they are told and trained to do. They will not show up consistently. I would rehire if these problems are resolved.
    - Steve D.
  • A
    Jones Brothers Tree Surgeons
    Jim Jones came out promptly and gave me an estimate. A real professional business man! We scheduled a convenient date and his crew arrived on time. His estimate was significantly less than any of the other trees services I called. The crew of 8+ men showed up on time and worked diligently to remove and trim back trees. Everyone was polite and considerate. So nice to see a well trained staff working hard for the cause. Their tree climber did an exceptional job identify and remove only the needed dead limbs. They had all the equipment needed for the tree removal and especially the removal of the trees that had fallen into the water. I really didn't realize how much work was involved until they started hauling out all the dead limbs. They were careful to trim only the areas needed and leave as much privacy and shade as possible. They exceeded my expectations in every way. I would hire them again. They asked for payment only after the job was complete and I was fully satisfied.
    - Kimberly N.
  • A
    Bartlett Tree Experts
    Needless to say, I would not have planned to have them on a day I needed to go to a Dr appointment. However they were very efficient & polite in getting all done so I was only a little late to my appointment. They ground up all that they cut & left all neat & picked up!
    - Nancy V.
  • B
    Tony's Tree Service
    Hard to find someone after hurricane Matthew. Tony came for an estimate and showed concern. He got the job scheduled within a day or two because of the danger the tree posed. He also quoted other trees. Price was way too high but I needed the service and thanks to Tony for preventing damage to my house. I could not pay Tony's price for a routine removal
    - Stephen B.
  • A
    Jones Brothers Tree Surgeons
    My experience with them was outstanding.  They are outstanding. I have had them on multiple occasions. They are prompt and professional. When they leave, you do not know they were there. They clean-up.
    - Russe K.
  • F
    Bob's Tree Service
    Called office Tuesday after Hurricane Matthew because wanted to support local company. We have used them before with good results. I spoke with a lady and gave her all my information. She assured me they would get to us but would take several weeks. I told her that was no problem. After i did not hear from them in 4 weeks, I called office and got a recorded message instructing to send email and no voice mails allowed. I sent 4 emails with no response over next 2 weeks. Finally realized they were not going to help. Called Tree Wise Men and they came in a week and had the job done. I have a new tree company. Tree Wise Men is the best.
    - Allan B.
  • A
    Jones Brothers Tree Surgeons
    They came to trim my out of control crepe myrtles.  They arrived on time, were friendly and professional (especially Jose, the foreman), cleaned up spotlessly, and left without a trace.  The work itself was excellent and the trees now look wonderful.  When I originally called to get a price, I told them I had several trees but when they arrived, my wife found an "extra" tree in the back of our house which they said they would include for no additional charge.  How is that for customer service and responsiveness?  We have used Jones Brothers serval times in the past for jobs large and small.  We have always been 100% satisfied.  I look no further than them whenever I need an arborist in Hilton Head.
    - Joe Z.
  • A
    Jones Brothers Tree Surgeons
    Arrived on time, completed all work in 6 hours, clean up was exceptional. Jose the foreman checked with me as what was to be done and it all was completed. 
    James Jones originally came out walked my property and e-mailed me a complete quote for the work the same day.
    This is the second time I have used them and will use them in the future.
    - Russe K.
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Tree Services in Hilton Head Island

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