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Pest Control reviews in Hilton Head Island

  • A
    Hilton Head Exterminators
    Great. HHE gave thorough estimates and explained everything in detail. On -time and professional work. Provided thorough termite treatment (including treatment levels for formosa termites) plus Sentricon system. Critter treatment included detailed inspection of whole house, wiring where missing and plugging gaps. Would recommend to others.
    - D H.
  • A
    Island Pest Control Inc
    I bought a house 4 years ago and had been procrastinating about getting termite protection. A handyman (Luis Sato) recommended Island Pest Control and had them call me. After getting an initial look and a quote, holes were drilled in the concrete block foundation inside the crawl space and termite poison was pumped into each block column and the support columns. Some wood debris was also removed from the crawl space. The same termite poison was pumped around the base of the foundation inside and out. Bait traps were installed around the outside of the house. It took two guys (Jermaine and Dan) most of the day to do all this, in 92-degree heat, mostly in a crawl space about 4 feet tall. They knew what they were doing and wore protection against touching or breathing poison. I wouldn't want their jobs.
    - Thomas M.
  • A
    Island Pest Control Inc
    We have now been using them for 9 months and they have been wonderful to work with. Very responsive to extra needs (at no extra charge), usually the same day or even within hours, removing wasp nests, treating for bugs in between quarterly services if needed.They treat from the attic to the garage. I highly recommend them!
    - Terri E.
  • A
    Island Pest Control Inc
    I have a rental property on Hilton Head Island. We were notified we had bed bugs. After having a different company try for 6 months to get rid of the bed bugs, we finally gave up and started looking around for someone else. Island Pest Control got rid of them the first time! They did all the set up and thoroughly cleaned up after they were done. They used these gigantic heaters and no chemicals! We were even able to keep the mattresses. They heated our whole house and by the end of the day, all bugs were dead! They cleaned everything and they did 3 follow up checks (free) to make sure the bed bugs were gone. They cost a little more, but with being able to put our rental back on the market the next day, it was worth it!
    - amanda l.
  • A
    Island Pest Control Inc
    Joe comes every month on the same day and time, he knocks says hi and makes sure I haven't seen bugs inside. If I'm not home, he leaves a door card so I know he was there and what he did. He sprays all around the outside and entry ways (even windows since thats how the bugs can get in)  I've used Island Pest Control for 20 years and Joe's always been my guy. I like knowing who's coming around my house and family. They mail me my bill and I call the office and pay with my card. Highly recommend them.
    - John K.
  • C
    Hilton Head Exterminators
    At first, I wasn't going to write a review, but changed my mind when I learned (through another review) that another customer had a similar experience.  As she did, I made an appointment for a termite inspection, stayed home all day waiting - to no avail!  No call, no nothing!  I felt angry and decided to not do business with them.  Months later, my brother signed up with Hilton Head Exterminators and was pleased with the service.  So, I gave them another chance.  As far as the termite inspection was concerned, I (again, like another, though different, customer) was told that I would have to clear the perimeter of the foundation of leaves, pine straw, etc.  Since I have chronic back pain, this was impossible for me to undertake, so I put the termite inspection on the back burner - until today, when I was contacted by a new (I think) employee who was following up on old paperwork.  I explained my back issue, and she gave me the name of someone who could do the clearing job.  I must say I was very impressed with this woman's initiative, follow-up, and follow-through.

    As as far as the regular pest treatments are concerned, I believe they are fairly typical.  My only complaint is that the service person doesn't let me know that he is here.  He just slips an invoice, which states, "Sorry I missed you today," in the door.  However, this time, I was able to catch him before he left to tell him about the wasps I have recently had in my home.  He offered to spray the inside, which I learned is part of my regular service and bill, but, according to him, is only needed once or twice a year.  It seems to me that I shouldn't be charged for something unless the work is done, or, at the very least, offered to be done.  By the way, I am still seeing live wasps in my home, so I don't think whatever he sprayed was very effective or long-lasting.
    - MARICE R.
  • A
    green team pest defense llc
    Jim sprayed all of the attic space as well as various place inside the house.  He was very thorough and took his time to make sure and get all of the nooks and crannies inside the house.  I did not witness his procedure for outside of the house because I had to leave for work.  When I returned home from work I noticed that there were some spider webs in the eaves of the house that were missed.  I called Jim to ask about this and he came back to the house that day and knocked all of the spider webs down.  He is very responsive and I am confident that he will uphold his end of the 1 year guarantee and come by the house should we have any issues within the 1 year time frame.  
    - Linnea R.
  • F
    Hilton Head Exterminators
    It took me awhile to get over the highly unprofessional service of my first contact with Hilton Head Exterminators, but I called again several months later to schedule another inspection.  The technician was on the phone when I called, but the woman who answered the phone assured me he would call back in about thirty minutes.  I waited and waited and waited, but (you guessed it!) he never, ever returned my call that day or any day forward.
    To say I was disappointed is an understatement as I thought I was doing business with a highly respected company.

    - MARICE R.
  • A
    Bee Green Pest Solutions
    The gentleman who came to the house was great. He showed up right on time, and had the supplies on hand to set traps, and to do an inspection of the property. He then showed me pictures of the areas where the rats had been entering and exiting the house. He also showed me where they were transitioning from the attic into the house behind my walls. He then went and used metal netting to keep the rats out. The package covered a certain number of access points, and we were well within that. This was done all in a single visit. I could have arranged (second trip cost) for him to come back and remove the silenced rats, but I could handle that myself. He was informative, polite and to this day (2 months later) we are still rat free.
    - Richard H.
  • A
    green team pest defense llc
    Jim was punctual and very informative. He took care of the roach problem I'd been having very thoroughly. He even fogged the attic and a attic space in the laundry room, which the old company had NEVER performed. The only problem is that I've spent the rest of the week picking up dead roaches. Price was right and service excellent. The best part is that it only has to be done once a year! And if any bugs come back, he will re-visit and take care of. Glad I called!
    - Elizabeth T.
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Pest Exterminators in Hilton Head Island

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