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Find Top-Rated Hilton Head Island Dryer Vent Cleaning Services

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Dryer Vent Cleaning reviews in Hilton Head Island

  • A
    Ugly Duct Cleaning
    They were on time, polite and did an awesome job, They provided before and after pictures of each duct that was cleaned. It is amazing how much dust was in the vents. It is possible that this was the first cleaning since our condo was built in 2001. Our HVAC is performing much better and our condo feels cooler with the thermostat set 2 degrees higher. I highly recommend Ugly Duct Cleaning! If you'd had any work done on your house or condo, you should probably have your duct work cleaned!
    - Ronald G.
  • F
    All Fresh Custom Cleaning LLC
    horrible - they never called and never showed up and I paid in advance- will never use them again and will never use or trust Angie's list again as they were apparently not vetted well and Angie's never followed up - not happy at all
    - dawn b.
  • A
    Advent Duct Cleaning Inc
    Perfect! I called on a Tuesday, and they were able to schedule me for the next day. I had suspected that the vent was clogged as there was water leaking from my dryer. The tech confirmed the clog and got right to work cleaning out the system. He was helpful in explaining what needed to be done and did it quickly and efficiently.
    - Donna M.
  • F
    Advent Duct Cleaning Inc
    The events that followed represent the most unprofessional experience that I have ever had with a vendor that I identified on Angie's List. At 10:35 am EDT I received a message (I was on the phone when she called) from Cassandra, an employee of the provider. Cassandra called again at 10:41 am EDT as my call ended. She stated that the crew was at my home but there was no one there to meet them. I reiterated that my appointment was scheduled from 11:00 am - 1:00 pm. She also stated that one of my neighbors stated that they had seen me going out on a boat (which is interesting given the fact that I am in Charlotte, North Carolina). She stated that the crew had arrived and left (but left a card) since there was no one there. I stated once again that my appointment was from 11:00 am - 1:00 pm and that my girlfriend was driving there and would certainly arrive prior to the 11:00 am appointment time. Cassandra then stated that the crew had to go on to their next appointment and that they would not be servicing me today. She then said that they could provide the services next week (resulting in the same conversation that I had with Ellen an hour and a half earlier! Then, to add insult to injury, my girlfriend received a call from Cassandra (on a blocked telephone number) basically stating that "they had tried to accommodate us"...
    My experience with this provider was beyond disappointing. Their indifference to my situation and callous, insulting attitude was enough for me to take time out of my work day to write this. This company was incapable of keeping the appointment schedule that THEY established, wanted to make this fiasco our responsibility. My girlfriend actually arrived to let these people in at 10:45 am EDT. Keep in mind that the time lapse from the time that the appointment was set with Ellen (9:06 am EDT) and the time that my girlfriend arrived EARLY at 10:45 am EDT was only 1 hour and 39 minutes! If the lack of communication, disorganization, lack of reliability, lack of professionalism and lack of customer service is this profound on a small job like this in such a short period of time, one can only imagine what experience might await for a customer with a bigger job and longer time span for this company to try to manage around. Any attempt by this vendor to counter the facts presented here is purely an attempt to placate potential customers as opposed to taking the remedial action necessary to repair their internal communications and broken processes. Forewarned is forearmed... there are other companies that perform these services. I will be using one of them... so should YOU!!
    - Eric T.
  • A
    Advent Duct Cleaning Inc
    The technician, John Unger, arrived and worked for about 3.5 hours total. He first inspected a couple of ducts by removing the covers and looking inside, and told me he had seen much worse and we could probably wait for a while if we wanted to. I appreciated the honesty, but decided it would be best to get it done due to some issues we and our pets were having. He went into the attic, inspected and cleaned the coils. Then he cleaned the main air return, and cleaned each duct, removing and sanitizing each register. Finally, he cleaned the dryer duct and vent for no charge since it was a very short run to the outside (just a few feet). The final process involved a sanitizing the entire system via a botanically-based product. We are pleased with the work, and John was very nice and did a good job in dealing with our cats, and waiting for me to open and/or guard doors to prevent escapes when he needed to go outside for supplies. Two things to note: the sanitizing product does have an odd odor that takes a while to subside. And, the process is loud since it involves a very large, industrial shop vac as well as compressed air. Wearing ear plugs would be a good idea.
    - Julia W D.
  • A
    Lang's Heating & Air
    The work was performed in a timely and excellent manner by professional men who take pride in their work.   We have been customers of Lang's for over 16 years and had a contract for our Hilton Head home.   We moved to Sun City and the October work was performed there.   Needless to say, we are most happy to continue having Lang's 72 Degrees look after our home.   For myself, when I think of a word to describe  the company, it is "comfort" knowing they are there to both perform good work and to also lend  a helping hand.  
    - Kathleen M.
  • A
    Ugly Duct Cleaning
    Jim and his crew arrived on time and were very courteous and responsive to questions.
    The job went as promised.
    I am moving in the near future and will avail myself of Jim and Charlene's services in my next home
    - Nicholas P.
  • D
    Advent Duct Cleaning Inc
    The technician arrived on time, was very friendly, and worked diligently to clean the inside of the dryer from accumulated lint, as well as the vent pipe. The problem arose in the course of the cleaning that the damper in the roof vent cap was lodged into the open position because of the build up of lint in the roof cap. The technician did not go on the roof to clean the roof cap to dislodge the damper. It was raining and dangerous. Instead, the technician blew air from inside which dislodged the damper. Unfortunately this solution was only temporary. The first time the dryer was used the damper opened and became stuck again. The main problem with this is that insects and critters like lizards and small rodents can gain access. I called Advent and asked them to return to clean the roof vent and free up the damper. They said they would call me back to schedule an appointment. When I did not hear back I contacted Advent by email and I have still not heard back from them. I am now going to have to hire someone to fix the damper and finish the cleaning that Advent has failed to do. The grades I am giving are for the overall performance by Advent. The technician was excellent and deserves A's for responsiveness, punctuality, and professionalism. The company has left me hanging with new problems to fix. That is not a successful business model.
    - Wilbert N.
  • A
    Advent Duct Cleaning Inc

    Excellent communication. Contacted me several times during service (I am absentee owner) I had a friend over while they were there.  Very knowledgeable & would not hesitate to recommend Advent

    I had spoken with another company & was not satisfied with their proposal.....don't clean....replace all duct work $$$$$$!










     

    being
    - Blitch B.
  • A
    Advent Duct Cleaning Inc
    We called Advent to clean ducts on our 2000 sq. foot 1980s home, which obviously has never been serviced since being built. Irwin was punctual and knowledgeable.
     He explained EVERYTHING in advance.
    He encouraged me to climb into the attic to see the before and after. 
    You can't go wrong with Irwin and Advent!. After dealing with many contractors over the years Irwin is in the top 5%.
     Exceeded all expectations.

     Cannot say enough good things about Irwin, owner/operator.



    - carol w.
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Dryer Vent Cleaning Services in Hilton Head Island

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