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Dentistry reviews in Hilton Head Island

  • A
    Hilton Head Dental Team LLC
    This dentist office is the best around by far. The staff is absolutely incredible. Dr. Ben Wietecha is uber professional, does impeccable work, and is completely thorough. I always fear having work done due to the pain and shots. He can give a shot and cause absolutely no pain. It is like you never even had one. His hygienist and assistant are just fantastic. The whole experience with the staff and Dr. Ben makes the dentist office enjoyable, welcoming, and an a wonderful experience. He has a patient for life. I highly recommend this office and Dr. Wietecha for all your dental care. If you are apprehensive about going to the dentist, one visit here and those concerns will be over. Thanks Hilton Head Dental Team and Dr. Wietecha for the excellent care.
    - Casey S.
  • B
    We had just moved to the area and didn't have a dentist yet.  I had a tooth bothering me that my previous dentist had said would need a root canal at some point.  A business associated recommended Dr. Townes in Bluffton.  I was able to get an appointment quite quickly; within a few days.  The wait time in the lobby wasn't bad, and I did see Dr. Townes almost immediately after I was taken back to the examination area.  He thoroughly investigated the tooth and those around it, took an x-ray, and confirmed that I did need a root canal.  He referred me to a local endodontist, and after the procedure he filled the tooth cavity.  I was pleased with his treatment and plan to return as a regular patient.
    - Martin W.
  • F
    Oppenheimer, Dr. Lee E.

    The approach taken, the rushed manner of treatment, the clumsy extraction process and the insulting method of handling follow up were very disappointing.  Although the extraction was recommended, it took about 30 minutes of rocking back and forth and tremendous extraction pressure to complete.  Repeated assurances the tooth needed extraction while struggling to complete the task was anything but reassuring.  This was exacerbated by him having to saw the tooth into pieces, one of which I had to cough up onto my lap during the procedure.  The experience became worse when he lost his grip on the extraction tool, which struck my upper teeth with great force and he quipped, and I quote, "[I] break it, I fix it."  No irrigation of cleaning of the extraction site occurred; his abrupt manner gave the distinct impression he was not interested in discussing the problems he encountered and was only interested in moving to the next patient.  Although the bill included cleaning and irrigation of the extraction site, this service was absolutely not carried out; rather, I was given gauze and told to stuff it into the site. 

    Follow up was in some respects worse. Despite his statement that the pain would subside after a day or two, I experienced pain and swelling in the extraction site--which radiated throughout the lower left side of my jaw, up into my upper jaw and around my left occipital bone.  In accordance with the pre-printed instructions I was provided at the first visit, I called the office and let a voice mail in which I described the symptoms.  In a return voice mail, a member of staff stated "I spoke with the doctor about your pain after your IMPLANT (emphasis supplied); he said to see your regular dentist."  The thoughtlessness of this reply and the obvious error regarding the nature of my treatment did nothing to ally my concerns about the quality of service I received and was continuing to receive.  Naturally, I called once again and explained I did not have an implant but rather an extraction and that the instructions stated to call the office.

    I was scheduled for a follow up examination two weeks after the extraction--which was as soon as I was scheduled to return  returned from travel.  The willingness of staff to schedule me was appreciated, so I was hopeful I would receive attentive treatment on the follow up and that the problem causing the pain could be identified and addressed.  The appointment was for 8:30 am-30 minutes before posted office hours.  On arriving at the office, my presence was barely acknowledged by the dentist (who clearly saw me but elected not to acknowledge my presence) and the staff.  Although I was not asked to take a seat, I did so and waited 20 minutes.  When another patient was invited in for treatment by the dentist, I concluded my circumstances were not sufficiently important by this practice and that I would be better served by locating a practice which was more patient-focused. I called the office on my return home and lodged my complaints bout the service and my concern about the residual pain, in no uncertain terms.

    My experiences with this provider left  me feeling like simply a number-not a human being.   However, I expected better treatment from a specialist in periodontics.  I certainly was entitled to better treatment inasmuch as the fees, which must be paid at time of service, were nearly 250% of the amount otherwise payable by my insurance carrier-Delta Dental. 

    To his credit, the dentist returned my call and stated he would like to look after my post-extraction problems.  I will not return because of the experiences described. 

    - stephen s.
  • A
    Mastrorocco, Dr. Matthew R.
    We have been seeing him for about four years. His staff is excellent. They are very concerned and want to make sure that everything is done right. They send out notices that you have an upcoming appointment so that you do not miss it. He is very good and professional.
    - Jim S.
  • A
    Hilton Head Dental Team LLC
    They were great, even when I had a problem with my temporary crown and just walked in asking for help and an appointment later, they worked me in and took me right back, taking care of the problem. The final crown is fine.
    - Amy R.
  • D
    Warner, Dr. Patricia L.
    Second appointment for two cavity fix; no assistant, used desk person ( I guess that was also on the house training), I've been to a lot of dentists at my age and have never been brought out of the chair when given Novocain (My jaw bone was bruised and ached for two days after) filled the small front and serviced without a problem (other than roughness/catches behind tooth which are annoying) However, started drilling on filling replacement FAR too early, second launching out of chair for me that day! Never said sorry...nothing. Just back at the jaw joint with the square needle again.
    Once numb, finished the drilling. Assistant was so inexperienced that he kept turning off the suction allowing cooling water from the drill to pool in my mouth. It was that chocking feeling that caused me to interrupt the Dr. drilling. Meanwhile the equip was leaking water down my face and neck. The cycle of mouth filling with water, dribbling it all over me, interrupting for swallowing and baseball conversation between the two convinced me that I was in the wrong place.
    This is a medical procedure and should be handled with a decorum of professionalism, however, it was not. Classic moment came when I asked if I owed anything- Office guy says glancing at my folder- Yeah your share is $118 dollars. No billing, just a number after a glance at my insurance card!!??. Needless to say we are back coordinating with our insurance to verify since we couldn't get staff at Dr. Warners to return calls.
    Look she's a nice person, but, not on par with standards that are generally acceptable in this service business. I can't recommend, nor will we go back.  I haven't contacted Dr. Warner about this since we have taken our business elsewhere.
    - Alan K.
  • A
    Steven Miller DDS
    I have gone to Dr. Miller for about 5 years. I feel comfortable with him. My experience with him has really been wonderful. He is one of those doctors who is old enough to have good experience, but young enough to be on top of the latest technology. He is very professional and very friendly.
    - Donald S.
  • A
    Village Family Dental
    My son is at college in Myrtle Beach and had a problem with a wisdom tooth. I called Village Family Dental from reading a review on Angie's List. They saw him immediately and were able to ease his pain. thank you from a mother far away and unable to be there.
    - Ann r.
  • A
    Paul, Dr. Martin K.
    I like everything about him. I have been using him for 15 years. He has been very good. It has been a good experience. They are clean and professional. I would continue to use him. I have an appointment this fall.
    - sarah t.
  • A
    I was very happy. I am a bit of a chicken when it comes to dentists and I am always looking for a pain-free way to get work done on my teeth. The dental assistant was very gentle with the x-rays, and even gave me some numbing gel for the cleaning! Dr Lawless was also very gentle and paid close attention to the condition of some of my old filings. No cavities!
    - Susan H.
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Dentists in Hilton Head Island

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