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Auto Service reviews in Heath Springs

  • D
    Hendricks Honda
    I purchased a used Honda Odyssey from this dealership in November 2012 after the engine in our other car died. With a new baby on the way, we needed more room. I went into the dealership and negotiated the deal alone, without my husband. I felt that the salesman thought he could get something over on me because I was a woman. When I test drove the van, the only mistake was doing it at rush hour in Charlotte. He didn't take me to an area where I could drive highway speeds, I was under 40 mph the whole time. It didn't occur to me to ask to get onto the interstate. This proved to be a problem because after I bought the van, the tires weren't balanced and the whole van shook going down 485. I had to take it right back in. Also, whenever the guy was showing me the van, he pointed out that it had an entertainment system. He didn't mention that it didn't work! I had to fight with the sales manager to get them to put a new one in. Why would they advertise that the van had something that didn't work? After A LOT of arguing and going back and forth, they gave me a new DVD system, a new set of tires, did a transmission service and fixed a wind noise at the windshield but I had to be very persistent about it. I spent a lot of time with my 2 kids sitting around in the service waiting room for them to fix the problems. I would not purchase a vehicle from this dealership again, and I will not take it there to be serviced.
    - Amber C.
  • A
    Porter Car Care
    Randy is very professional, prompt and charges a reasonable price for his work. We moved to the area this past summer and needed a reliable mechanic for our vehicles which are getting older. He's done work for us several times and is always quick, explains things very well but does a very thorough job.  He charges very reasonable prices, and as a woman, I have never felt like he was trying to pull something over on me.  We've taken our vehicles to him several times and he continues to do an excellent job.  Our Mazda is currently in the shop with him now.
    - Amber C.
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Auto Services in Heath Springs

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