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Recent Transportation Reviews in Graniteville

  • A
    Mr. Australia
    We were very hesitant at the beginning contacting Mr. Australia because we live in Georgia and he's located in California, so there was no direct, face to face contact with Rick. We did as much research as we could, he had the right reviews so we decided to give it a try. Having never been to Australia before, we really wanted someone knowledgeable about the country that could point us in the right direction. It was nerve wracking to leave such a big, costly trip on someone else's hands, but he knew exactly what needed to be done and the whole experience turned out to be easy and smooth. Everything that was spelled out on the itinerary was exactly what we got and everything went according to schedule. We highly recommend the services of Mr. Australia and we'd definitely use his services again.
    - Vanessa B.
  • A
    Penske
    Employees I dealt with were Brenton Dickens, Rental Representative and Sean Huffman, Management Trainee. Experience from web site research to the phone contact to truck pickup and drop off exceeded expectations.  I needed a liftgate truck for moving a piano quickly.  I called the local office, as recommended by the web site, at 8:00am August 25, 2011.  Brenton Dickens answered and recommended a 16' liftgate truck, quoting me $39.95/day, 20% off the regular price of  $49.95, and $0.89/mile, 10% off the regular price of $0.99.  He recommended purchase of the $15.00 Limited Damage Waiver.  When I questioned whether my car insurance would cover me, he said that some insurance providers were removing that coverage. He was accurate as I called Progressive Insurance, my provider, and they confirmed exactly what Brenton said.  I told him I would be picking up the truck at around 9:00am.  Positives from the transaction were: Clean Facility and Equipment - The building was well lit and clean, the grounds trimmed and the truck, spotless Competitive Pricing - Though I was prepared to present my AAA card for a 12% discount, Brenton beat me to it Available and Ready Equipment - The truck was running and cool with air conditioning blasting on my arrival Time Spent Inspecting and Operating Truck - Brenton pointed out pre-existing truck damage, and described the operation of the liftgate Efficient Operating Equipment - The truck operated well, was easy to drive and performed at a very efficient 15 mpg, I was surprised how little diesel fuel was needed for the fillup Easy Truck Return - Sean Huffman performed the check-in quickly and professionally, inspecting re-calculating the bill. Compared to other truck rental experiences, where the rental shop looks more like a garage then an office, the staff friendly but not always helpful and the truck more than well-used, my experience with Penske was a breath-of-fresh-air!
    - BOB B.
  • A
    Smith Built Construction
    He is extraordinary. The contractors name is Eric Smith. He has done a number of things for us and our neighbors. He communicates which is important to us and his quality of work is exceptional. He doesn't mess around, he comes in and does what you hired him to do and in fact he does an even better job than you asked him to.
    - Joel S.
  • A
    Nathaniel's Limo
    Absolutely would use this service next time we are in Charleston. Arrived right on time, car was very clean, driver (Mr. Ody) presented himself very professionally in appearance and personality. Would highly recommend his services so you can see the beautiful city and not worry about traffics and parking.
    - William C.
  • A
    FIRST CLASS TRANSPORTATION
    I think it goes very good. They're very competent and on time. They always make sure he's there on time and are very respectful. The cars are clean and the staff are very professional.
    - Teri W.
  • B
    Ezrideofaugusta.com
    They have a rule where they can't leave the van. I'm physically impaired and by Christmas time this year they should have a wheelchair-friendly van which I thought they have.
    - Lacey K.
  • D
    JOHN'S RV SALES & SERVICE
    iceWe took our band new Airstream Interstate to the for new vehicle warranty service.   After more than a month we still don't have our Airstream Interstate back!  We have been lied to about the service being done and excuses made to no end at every call with them. They only want to sell you a vehicle after that you are on your own. We should have known when we went to pickup the vehicle after purchase and they still had not even cleaned it up for us. We had to wait an hour because they were busy selling another trailer to a customer who wanted it right then.   They have no concern for service after the sale!!!!
    - stephen b.
  • D
    SUTTON MARINE LLC
    Before, during and after the sale the dealership owner assured me (multiple times) that if I completed the purchase before March 31st the motor manufacturer (Yamaha) would provide an additional 2 years of warranty (free of charge) on the motor beyond the standard 3 year warranty. During and after the sale, I asked for documentation on the additional 2 year warranty.  The dealership owner assured me that it was covered and that Yamaha would not likely provide any documentation.  Within a few weeks I received documentation from Yamaha for the standard 3 year warranty.  This documentation said that I would receive additional documentation if the motor was covered by any further warranty.  I again asked the dealer about documentation for the additional warranty and he again assured me that it would be covered but I may not receive any further documentation.  Later, when I brought the motor in for its standard initial service I again asked the same question regarding the additional warranty and was given the same answer. In September 2013 I called Yamaha customer service to ask them if I would receive documentation for the additional warranty.  They looked up my motor ID number and told me that it was not registered for the additional warranty.  They told me that they had a promotion from January through March offering the additional 2 year warranty free with the purchase.  They said that it was a problem with the dealership and I had to work it through them.  Yamaha was not helpful at all. From September through November I called the dealership and their business office at least a dozen times explaining the situation but was never allowed to talk to the owner who had sold me the boat.  I was assured several times that he was working on the issue and that he was going to call me "the next day."  He never called me despite my many calls and the assurance that he would.  I again called Yamaha and this time that at least agreed to call the dealership and try to help.  They received the same treatment. On November 22nd I went to the dealership in person and again asked for help.  The lady working the counter was quite rude and insisted that I was wrong that the dealership would not provide any additional warranty.  She couldn't seem to understand that the additional warranty was provided by Yamaha, not the dealer.  When I convinced her that warranty came from the manufacturer who insisted that the dealership had to work the problem she reluctantly agreed to call them.  When she did, the Yamaha customer service people were out to lunch.  She assured me that she would call them later in the day and that she would then call me. That is the last contact I have had with the dealership.
    - Michael M.
  • D
    The Partridge Inn
    My wife and I recently stayed overnight at the Partridge Inn.  The experience was certainly marginal given the reputation and the cost.  When my wife reserved the room she requested a king size bed and a room with a balcony.  Our room had a double bed and no balcony.  Understanding the hotel is a least 100 years old it had signs of significant rot and poor maintenance.  Everywhere you looked there were large chunks of rotten  wood trim.  The paint in the hallways and the room looked like a 1st attempt by amateurs with inconstant color and brush strokes easily visible as well as over paint.  There were soft spots in our room floor.  When you walked over them it was a concern as to whether you would end up in the room below.  The bathroom door took two hands to lift the knob to allow the door to shut; otherwise it would just swing open.  There was an M&M candy  on the floor. Neither of us had eaten any.  We had a room on the fifth floor corner at the front of the building.  I understand it is a historic structure but some attempt should be made at noise mitigation at least on the front of the building.  The single pane glass allowed conversations from the street below to be heard, not to mention the vehicle traffic on a Saturday night.  The garage had cob webs everywhere and not a security camera to be seen.  The elevators smelled quiet strongly of air freshener similar to those found on the rear view mirror of cars.  I’m sure some people find the scent attractive but it was to the point of overpowering and could have been very irritating to those sensitive to strong odors.  At check out the clerk barely spoke to my wife as she was too busy with a phone call.  My wife went online to the Partridge’s web site the Monday following our stay and documented the issues, 14 days later she has not been contacted. On the plus side the Partridge is centrally located and the rooms are not “sterile” carbon copies of one another as you would find with a chain hotel.  There was a moderately sized flat screen TV in our bedroom and sitting room although no media player for DVDs.  The Sunday brunch appeared to be a well laid out affair with high quality fair and many choices.  It was a bit pricey but would probably be a rewarding indulgence.    Overall the experience was a major disappointment given the reputation.  The negatives do not nearly compensate for the “”uniqueness” of the experience or the cost.  I would not recommend the Inn.
    - Geoff D.
  • F
    Vip Travel
    On 29 May 2013 I purchased a vacation package from USA Travel for $498 that included two parts: Orlando portion included 4 nights with shuttle services to Walt Disney; Caribbean portion included all inclusive 4 night accommodations in Secrets Resorts to your choice of P**** Cana, Dominican Republic; Montego Bay, Jamaica (my choice); RIvera Maya, Puerto Vallarta or Huatulco Mexico. I called to reserve the dates and was told you had to reserve 3 months out. You have to use the package with 18 months. Working for the government, it is crucial that I plan early because we have so many things going on and I have to plan lmy eave according and coordinate my guest's leave with mine. I informed customer service of this and she said she had to speak to customer service because she was new. A manager named Robin called me back but I missed her call so I called Robin back regarding this issue. This went on a couple of times primarily because USA Travel Services hours are 9 am to 3 pm and I work from 5 am to 4:30 pm. So, it was difficult to contact Robin but I left messages and so did she. A day or two later, a guy named Greg called me and introduced himself as the General Manager. Stated that USA Travel had made a mistake and he was calling customers to give them a refund of their money. He said they had charged customers too little money. I told him that I didn't want a refund because I had paid them four months ago and we essentially had a contract. So, they had to suck up the costs. i have done time share trips before so gotten discounted deals such as this so this is not THAT cheap when you have to go listen to a presentation.  I just left Walt Disney World Resort in May-Jun and we had gotten a top tier hotel dirt cheap so I am familiar how they work. But, this guy was rude, unprofessional and just a plain old bully and told me that they would be issuing my money back to my credit card. I asked him what would I be given for my inconvenience because I planned this trip out for my May 2014 birthday and he told me that they would not give me anything. He told me I could pay the difference owed or that I could go to Mexico. First I was not paying them anymore money. Second I am not going to Mexico because I am government and we are not allowed to go to Mexico. Why would he offer me a trip to Mexico, I am not sure but I had no desire to go there as I had been there several times in the past. So, bottomline, he hung up in my face. The next day Robin called me and told me the money would be credited to my credit card. I told her how rude this Greg guy was and that I did not agree to the being given a refund. She said she was not aware of our conversation but proceeded to talk about giving me a refund. That makes no sense if one day were talking about me booking a trip and now you are calling me to give me a refund. So, I told her no, I didn't agree so she said she would mail the check to the address the package was mailed to. The next day she called back to inform me that since the trip had been purchased more than 90 days ago, she could not make the credit on my credit card and had to send out a check. That is the nature of my complaint. Bad business practice, not honoring an agreement, or contract. I paid for my trip and then four months later because tourism is down in Mexico or wherever, you cancel my vacation to Jamaica. I think that is ludicrous. I just want Angie's List to know about USA Travel Service business practice but especially about Greg, the alleged GM. I have his phone number, as appeared on my phone number, also.
    - Marilyn M.
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Transportation Services in Graniteville

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