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Pest Control reviews in Goose Creek

  • A
    LowCountry Termite & Pest Control
    Brandon arrived at my home promptly at 2 as that was the time we agreed upon the day before. He was very efficient, informative, and oh so personable. So much so that we will be using him for a quarterly maintenance program.
    - Ronald F.
  • F
    Ecoshield Pest Control
    Their Sales Rep was going door to door in our neighborhood. We decided we'd give them a try after both my husband and I confirmed from the Sales Rep that there would be no cancellation fee if we decided we were not happy with the service. The first few treatments worked ok. Then the day after they treated, including (supposedly) the fire ant hills in our yard, my grandson was playing in the yard and was attacked by fire ants. I called the company to complain and see why my grandson would be attacked by fire ants where the hills were treated. Their response was that the treatment needed to be wetted in order to take affect, which they did not do and it had not rained. At that time I advised them that I was not happy with the service and wanted to cancel. The next day when I checked my bank account, I noticed they had taken out $200. I called to question them about it and they advised that it was a cancellation fee. I told them that we were told there would be cancellation fee and they kept insisting that wasn't true and they would check with the Sales Rep to see what he had told us and call me back. They never called back of course until I had cancelled the payment with my bank and they wanted payment. They have now sent it to collections. This company is very dishonest. I definitely do not recommend their services.
    - Amy M.
  • F
    All Green Pest Elimination
    Hired to remove wood bees from home. I made the mistake of paying in advance. I was supposed to receive five treatments but after the initial treatment they were extremely resistant to retreating the house and insisted on coming to the house only while i was at work. Claimed to have performed work that I am certain was not performed.
    - BRIAN A.
  • A
    Elam's Pest Control
    I contracted Elam's pest control about a month ago to perform a CL 100 on a house that i was planning on buying. it was clear. Later, after purchasing the house, i was having a roof put on the house. When the workers tore off the shingles and got down to the bare wood around the fascia, they found what they thought maybe termites. I called Elam's. Grady was so concerned about that it could have been termites, he came out that very evening and inspected the house. He was also troubled by the fact that the roof would have to stay open and unshingled until he could determine what the problem was and wanted to take a look as soon as possible. Thank goodness it was just ants, but we did not know at the time. I just wanted to thank Elam's contentiousness and integrity. They have definitely got my business! as a matter of fact, i went ahead and got a termite bond for the house through them. I have had termite bonds on other houses and this bond was a great price. Thanks Grady and Elam's! appreciate everything you did that evening.
    - Vicki S.
  • A
    Insight Pest Solutions
    I would like to start by saying hat Kyrie was extremely polite and personable. He answered all of my questions and then went straight to work. He treated all of our areas of concern and gave me peace of mind by letting me know that the inside treatment is safe because we have a one year old little boy and I showed concern. Your company needs more employees like Kyrie and I encourage giving him a raise. It's sometimes difficult finding quality employees that are personable and represent the company in an extremely positive light. You have a great employee and I want his supervisor to be aware. My husband and I are happy with your service and will continue using Insight Pest Solutions.
    - Nicole H.
  • D
    Coastal Termite & Pest Control
    We contacted Coastal Termite in early September to do a CL-100 inspection on our home for a mortgage transaction. The gentleman on the phone insisted that we wait until two weeks prior to the anticipated close date since "these things never happen on time" and the inspection is only valid for thirty days. Reluctantly, I agreed and they came out on Sept. 23. Immediately prior to the scheduled date we had significant rain and the moisture levels were considered out of range. They also found that the washer drain pipe was disconnected so this certainly added to the moisture issue and we had it repaired promptly. I called again to schedule a re-inspection and the gentleman in the office said he would get someone back out but "he (technician) wouldn't be happy" even tough we paid the fee again. Then the monsoons came and it rained for days on end. I think it was still raining on Oct. 1 when they did the re-inspection which, needless to say, showed even higher moisture levels and now active fungus. Oh, let me add that the technician "wasn't happy".
    Today, November 12, they came out to do our annual inspection and we told the gentleman at the door that his services were no longer required after 30 years of doing business with them. He asked why and as soon as we mentioned the CL-100 his entire demeanor changed and he said they don't lie for people on inspections. He didn't want to listen to the actual reasons for the contract termination. We never asked anybody to lie or do anything dishonest. In fact, we never really got the chance to say much of anything at all.
    We have acquired termite and pest services from another source and I sincerely hope Coastal Termite appreciates the referrals I have given them in the past 30 years because if asked to recommend anyone again I will tell my friends and neighbors who not to call.
    - Sue N.
  • A
    Arrow Termite & Pest Control
    Gave me a renewal rate for termite bond even though my renewal period had lapsed.  Saved me tons of money.  Great service and really willing to work with me to get me back as a customer.
    - jeffrey s.
  • A
    DEFENSE ONE TERMITE PEST CNTRL

    We are in the process of selling our home and found out on the home inspection that the air  handler under our home had a clogged drain line.   The clogged drain line caused an overflow of the drain pan into our crawl space which lead to a high moisture content in the crawlspace. 

    After unplugging the drain line, we decided to proactively reduce crawlspace moisture content to keep our pending home sale viable (crawlspace moisture is always a concern in the Lowcountry when selling a home in the summer).

    We obtained an estimate from a Mount Pleasant moisture control company that specializes in crawlspace moisture control and were told that a complete crawlspace encapsulation was required.  For the service, we were quoted a price of $9200 dollars.

    We then obtained a similar quote from our pest control company, Defense One.  For a crawlspace encapsulation that met or exceeded the Mount Pleasant quote, we received a similar or better installation for $5400.  In addition, because we had a termite bond with Defense One, we were given a $500 discount from the $5400 bill.

    In two afternoons, Brian and Joe installed an extremely high quality vapor barrier, blocked and insulated the crawlspace vents, replace insulation and installed a crawlspace dehumidifier.  In addition, we received a remote indication of crawlspace moisture content.  Immediately, crawlspace moisture content was reduced.

    Our experience with Defense One, from termite bond to crawlspace encapsulation, has been impeccable.  I cannot recommend them more strongly.


    UPDATE:

    After one and half weeks in service following the crawlspace encapsulation, the dehumidifier has reduced the wood moisture levels from well above 30% to between 8 and 10% in all areas.  These moisture levels were confirmed with a CL-100 inspection.  I could not be more pleased with the service that Defense One has provided.




    - Steven G.
  • A
    Coastal Termite & Pest Control
    The guy who sets up the initial dates is very amiable.  The girl who calls to confirms the appointments is also very professional.  Our dogs like to use the open back yard gates as excuses for adventures.  After I explained the mischievous characters that they are. Coastal Termite very willingly complied in the rounding up of the prodigal doggiesl  I do not have to call them.  They call me every three months to let me know when they will be in my area and for me to expect them.  They always leave a summary of the services provided and the service plan for the next visit.
    - Parul P.
  • A
    LowCountry Termite & Pest Control
    I'm not going to write a book but greatest service I have come across, professional, timely, trustworthy, all you can ask for in a contractor. Hired him for quarterly service with no worries whatsoever.
    - Derrol T.
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Pest Exterminators in Goose Creek

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