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Carpet Cleaning reviews in Goose Creek

  • A
    American Carpet Cleaners
    The service turned out excellent. It was excellent. The cost wasn't high at all. I was going with another company and I said, wait a minute, I'm an Angie's List member. The other company was only doing two rooms for $99. I said that's not right and I went to my Angie's List and I got them. They did all the rooms upstairs. They did wonderful. I'm going to call them up next week.
    - James H.
  • A
    American Carpet Cleaners
    The Tech was very helpful when explaining, which stains can come out, and which stains that could not. He went straight to work upstairs, working his way down including the stairs. It looked great and I was more than happy with this purchase.
    - Nicole A.
  • D
    Citrus Fresh Carpet Cleaning
    I contacted Citrus Fresh through Angie's List for a carpet cleaning quote on a vacant 3 bedroom rental property. I also asked why I should choose their company over the competition which offered an Angie's List deal for $69. I received a quote for $150 with the explanation that a professional company comes with a cost. I decided to schedule Citrus Fresh despite their higher price. Even though the carpet was only 4 years old I felt it was considerably dirty due to the previous tenant and I was willing to pay extra for professional results. In addition Citrus Fresh was highly rated on Angie's List. The technician arrived on time and was neat and polite. He gave me some literature and explained the "citrus fresh" process. I showed him the bedroom which had a distinct soiled outline of where the bed was previously located. I asked if he would be able to get that area clean. His initial response was "I will try my best." I hesitated and said "well, wait a minute..." he then replied "You will be satisfied." At that point I asked him to go ahead and get started. I expressed my concern with how dirty the carpet was and he replied that it was not that bad and that he had cleaned much dirtier carpet than mine. I was convinced that I would be satisfied with the results. When the cleaning was done, I was disappointed. I pointed out the soiled outline around the bed that was still very visible. The technician called the owner and expressed my dissatisfaction. She offered to schedule her steam cleaner to come over at a cost of near $200; of course I declined. I spoke with her and explained all that had transpired. She ended up offering a reduced rate for their service which I refused since I still had to hire another carpet cleaner in order to rent the house. After the technician left I called American Carpet Cleaners and explained my situation. They offered to send someone over in 2 hours who would clean a test spot free of charge to see if I would be satisfied. They arrived on time and cleaned the house to my satisfaction for $69. I rented the house to the first people who looked at it. I do not believe the "citrus fresh" process effectively cleans the carpet. I definitely do not think it is worth anything close to the price they charge when I received superior results from the steam cleaning competition for less than half the price. I was disappointed that I was told I would be satisfied but was still charged when I was clearly not satisfied. Had it been explained to me that the carpet may not come clean, I could have made my decision accordingly. I definitely find it hard to believe their Angie's List rating. I only found one "F" rating which reflected a similar experience to mine. This may be due to the discount they offer for reviews which is in the literature they pass out. They do have a prompt, courteous technician in a nice van, but none of that really matters if the carpet doesn't come clean.
    - Clayton G.
  • B
    PAUL DAVIS RESTORATION
    It was okay.  The flood was on July 7th, 2015.  I had to pay them $1000 dollars up front before they even walked in the door.   That's difficult because there were some things that they did a really really good job on but as soon as I didn't want to go with who they wanted to do, replacing my floors or you know basically just my floors because I'm an accountant and I have not one but two flooring contractors and I know their work and that's who I wanted to do the work and that upset me that if I was going to give high end work in the counter tops and the floors to someone other than them then they left the job.  They didn't finish what they started.  I had to bring in another restoration company to finish the job.  They did a good job for what they did.  They just didn't want to finish it when I wouldn't let them do what they called the high end job, which was granite counter tops and hardwood floors.  When I refused to use their people and insisted on using my own then they said, well, they just left the job and I had to have someone else come in to pick up where ever they left off at and complete it.  I thought the price may be a little bit high.  There was one guy, and he was like the manager, that was absolutely awesome.  I mean he did everything he possibly could for me but he's also the one that said well if your going to pull the high end stuff for someone else to do then we're going to leave.
    - Angie S.
  • F
    American Carpet Cleaners
    Horrible! They left my carpet just saturated. They went to clean the carpet and it took days and it actually got a very nasty smell because of it. I just didn't feel like it was clean afterwards because it honesty left too much in that carpet. They were prompt. the workers were nice enough. The price didn't match the service.
    - Julia T.
  • A
    American Carpet Cleaners
    He did such a fantastic job; his mannerism was just very, very good, and his product when he finished was perfect. He laid down the paper and gave me hints of how to keep the carpet clean?he was really just so helpful. He was very accommodating. He had a professional mannerism but had a down-to-earth personality and I?ll definitely use him again?I don?t want anyone else to do my carpets.
    - Helen T.
  • B
    McGrews Carpet Cleaning

    I bought a big deal for this service and it was great. The work was good. They came, moved furniture,  picked up the rug, came back and delivered it. They were very much on top of everything.

    - Dorothy A.
  • A
    American Carpet Cleaners
    The technician arrived toward the end of the estimated time, that is why I gave him a 4 for punctuality.  I had carpet cleaned in three bedrooms and a living, room dining room combination. The carpet looked very nice when he was done.  I had paid extra to also have the living room couch cleaned.  He worked fast but thorough.  We were very happy with the results.  This carpet is over ten years old and was very dirty.  He was able to get almost all the spots out.  It looks so much better.  I would have American Carpet Cleaners again.
    - Marylee M.
  • A
    Citrus Fresh Carpet Cleaning
    It went very well.  I will use this company again and they do oriental rugs at their facility by hand.  I will likely have them clean mine when I have them done.  Bryan vacuumed everything before he cleaned, which was okay.  I vacuumed everything except the stairs last night, but you can never get it too clean.  He was efficient in his work and finished up in about 2 hours.    Some of the rooms upstairs were nearly dry by the time he finished the job.  The carpet cleaning I had done in June or July by another company was not great - the company left so much water in my carpets it took days to dry.  It was my own fault to some extent - the price was far too low for the amount of square feet I have.  It really did a number on my carpets.  This cleaning is to correct some of the effects of that last job.
    From the time I contacted Citrus Fresh for pricing and scheduling, it has been a pleasure to work with them.  
    - Mary A.
  • A
    Citrus Fresh Carpet Cleaning
    I have moved 10 times in the last 20 years as an Air Force officer.  This was the BEST carpet cleaning i have EVER had, by far.  I recommend them without reservation.  A++++++++++  
    BTW, steam cleaning wont do what these guys will do... Choose this INSTEAD of steam.....
    - Kelley G.
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Carpet Cleaners in Goose Creek

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