PRECISION POOL CARE

A 105 Reviews

Founded 2008 • Angie's List since May 2010

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Service Categories

Licensing

No License Required for Trade
Insured
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Hours

Sunday
Closed
Monday
8:30 AM - 4:30 PM
Tuesday
8:30 AM - 4:30 PM
Wednesday
8:30 AM - 4:30 PM
Thursday
8:30 AM - 4:30 PM
Friday
8:30 AM - 4:30 PM
Saturday
Closed

Company Contact

8169 Regent Pkwy

Fort Mill, SC 29715

Description

SUPER SERVICE AWARD WINNERS! Swimming Pool Maintenance, Cleaning, Equipment Repair (Heaters, Motors, Automation, Filters, Etc.) Openings, Closings, Pool School, Sand Changes, Filter Cleanings, Inspections, Safety Covers, Platinum Warranty Service Center for Hayward/Goldline, Jandy, Pentair, Raypak, Polaris, Compool, Zodiac, Laars, CompuPool, Auto Pilot & Aqua-Cal. We currently have 16 employees. We are an accredited member of the BBB. Our team members are in full uniforms at all times for you to more easily identify us when we are in your yards. Customer Service is what we're all about! We won the Angie's List 2012, 2013, 2015, 2016, 2018 & 2019 Super Service Awards! We are your full-service swimming pool specialists!...

Verified Reviews

105 Total Reviews
Reviews by Rating
A Rated
89
B Rated
3
C Rated
3
D Rated
7
F Rated
3
Read reviews by category
pool and spa cleaning (105)
Showing 1-10 of 105 reviews
F

RATED

07/09/2020

HORRIBLE- they are terrible. They literally don't actually "clean" pools. Their techs are here about 10 minutes and the pool looks horrible when they leave. They screwed up chemicals and didn't do ANYthing to fix it except tell me that they won't do my service anymore since that would accept fault. DO NOT DO IT.

DESCRIPTION OF WORK
Well they should have cleaned it

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/09/2020

A

RATED

07/07/2020

I signed up with Precision about 10 weeks ago for my brand new pool. They sent out a Supervisor"Bob" to meet with me and do my initial consultation. He was very nice and professional and went over more with me than the pool builder did. Bob set up my service and sent someone out everyday to handle the initial brushing until my pool was ready for regular weekly service. My regular Pool Tech is Bran...

DESCRIPTION OF WORK
Pool Start Up and Weekly Service

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/06/2020

A

RATED

06/29/2020

Been using Precision for several years. They are very dependable.

DESCRIPTION OF WORK
Regular Pool service and repair

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/29/2020

SERVICE PROVIDER RESPONSE

Thank you so much for trusting us with your beautiful pool for all of these years! We love happy customers!
A

RATED

06/29/2020

When another pool company RUINED my brand new pool they came out and fixed it and referred me to the ONE person who could fix the discoloration. Their staff has been top notch and always keeps me up to date. Communicaton is key and they are wonderful and knowledgeable. Would absolutely recommend them to anyone.

DESCRIPTION OF WORK
Pool Cleaning /Maintenance

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/29/2020

SERVICE PROVIDER RESPONSE

Thank you so much for your wonderful review! Swim Safely!
D

RATED

06/27/2020

They were two hours late to the appointment. Then said our pool was too inconvenient for them to service. Couldn’t they see that on a map without wasting my time? I think the pool was just too big and complex for them.

DESCRIPTION OF WORK
Weekly pool maintenance

CATEGORY pool cleaners

WORK COMPLETED ON 06/27/2020

SERVICE PROVIDER RESPONSE

We were two hours early for the appointment. There was a communication issue between two of the office assistants, and we have implemented new procedures to eliminate this in the future. This pool is the size of a commercial pool (which we do not service), as it has a lazy river and is very, very large. We informed the customer that the route we had in his area could not accomodate the size of his...
A

RATED

05/08/2020

Original new pool builder (Blue Waters Construction) made numerous installation mistakes and did not make any commitment to complete the job leaving us very frustrated with their poor customer service, They installed defective equipment, reversed proper cabling connections and did not technically set up the Pentair system properly. We hired Precision Pool Care to complete the installation and get ...

DESCRIPTION OF WORK
Resolve problems from original new pool builder, Pentair system configuration, installation startup

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/01/2020

SERVICE PROVIDER RESPONSE

Thank you so much for your review!
A

RATED

04/27/2020

I called Precision Pool care to replace my motor In my salt water pool and it was a full professional service.. At all points the reply to queries were prompt and professional. In particular Lisa in the office took time to ensure our issue was resolved. On Friday evening when I needed someone to help with a breaker issue, Kevin Pittman came out withIn 20 minutes. This was late on Friday after work...

DESCRIPTION OF WORK
Motor Replacement and large filter cleaning

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/24/2020

SERVICE PROVIDER RESPONSE

Thank you so much for your review!
A

RATED

04/21/2020

Kevin actually took the time to explain what he was doing and he took the time to explain why ! I actually learned so much about my pool in 15 minutes that I had no clue about. Thank you Kevin so much made me feel so comfortable moving forward With this pool !

DESCRIPTION OF WORK
Opening of pool !

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/20/2020

A

RATED

04/05/2020

I can't say enough good things about this company! We had an emergency (crack/leak in our T-cell) occur with our pool late on a Saturday afternoon. I was in complete panic, as the water was draining out of our spa at an alarming rate, and I knew that once it drained, the pool was next! I asked for recommendations on FB and a good friend recommended Precision Pool Care. I called and left a VM and r...

DESCRIPTION OF WORK
Emergency repair of a pipe that was causing significant leaking

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/28/2020

SERVICE PROVIDER RESPONSE

Thank you so much for the nice review! Precision Pool Care
A

RATED

01/13/2020

Precision pool care came out within the hour and was able to fix it the same day! Kevin and Andrew are the best! Would definitely use them again and recommend them to everyone!

DESCRIPTION OF WORK
Pool pipe broken. Water was everywhere

CATEGORY pool cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/08/2020

SERVICE PROVIDER RESPONSE

Thank you so much for your review!

Services Offered

Swimming Pool Cleanings, Weekly Service, Pool Maintenance, Pool Equipment Repairs, Heater Installs, Conversion to Salt Water, Pool Openings, Pool Closings, Pool Inspections, Pool School, Filter Cleanings, Sand Changes, Safety Covers and all miscellaneous repairs. Platinum Warranty Service Center-Hayward/Goldline, Jandy, Polaris, Pentair, Raypak, Zodiac, Auto Pilot & Aqua-Cal.

Services Not Offered

We DO NOT Service Above-Ground Pools or Free-Standing Hot Tubs

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
MasterCard, Discover, Check, Visa, American Express
Emergency Service
Yes
Warranties
Yes