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Find Top-Rated Fort Mill Pool And Spa Cleaners

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Pool And Spa Cleaning reviews in Fort Mill

Real People ~ Real Reviews ~ Real Results

  • It went perfect. Once it was installed and filled a trainer came out and went over everything with us. It was fantastic. The project coordinator Ray was in constant touch with us. Patty also helped coordinator was a behind the scenes unsung hero, and there was no delay. Ray also stills stop by to check on us and the pool to make sure we are still satisfied even after two years. They are extremely flexible. At one point we changed the dimensions and they still finished on schedule.
    - Jennifer P.
  • After waiting over a week to have the vendor provide service, they sent a technician that did not understand the issue, and was only concerned about his service fee. After waiting two days to hear when they would return, I called and they asked if I wanted to order the parts and it would be 7 days. Needless to say, I attained the services needed elsewhere.
    - Scott H.
  • Great from start to finish. Great ideas, good communication, met the deadlines that we needed to meet. Because it was part of a larger project, sticking to the schedule was critical and they were our partner in getting all of this done. We've had the pool now 2 years and its as beautiful as it was the first day we put water in it. Just as important has been their ongoing service of the pool. We've had some bad equipment (pump bearings, valves, etc) that went south and they have been out to correct the problems within 1 day. Rob knows this stuff inside and out and is super responsive - that's unusual in today's world.
    - Jason B.
  • I had a service issue with my pool equipment and Justin came out and took care of it, explained what happened and how to make sure it didn't happen again! He was responsive and timely. Since everything he needed access to was outside he was able to come when I wasn't even home, keeping me from having to disrupt my work schedule. I was thrilled!!
    - Emily R.
  • I thought they were fantastic. They were timely, very responsive to any issues we pick up on. What's more important is the responsive once the job was done as when they were doing the job. I had small issues and they were there in a matter of 24 hrs and followed-up with a phone call to make sure I was happy with the experience. I would recommend them in a heartbeat.
    - Sandra G.
  • Everything from start to finish was 5 star. From the sales person to the construction crew to the orientation gentleman, and the project manager were great to work with. They were just very accommodating to my schedule. It was a new home for us and we were not down there that often. The constant communication and even held up the end of the project so I could be there after my vacation.
    - Walter G.
  • The initial managers who come out are super-professional. Unfortunately, they hire works with little or no experience. THe main maintenance guy we had last summer was fantastic -- and then he quit. THe replacements were nice but knew less than I. Only 1 repair guy that I ever met and he was condescending and we had to wait many many days for him to come out -- unless we were willing to pay more. THey just should've hired more repair people or uptrained the service people. Everything is a separate charge, buying directly from them is expensive, and they charge an extra $125 if you want a repair but don't buy the part from them. Took them more than a month of trying to open my pool for the season until I gave up on them and went to the pool guy on Central. Did a terrible job "closing" the pool for the season -- cover loose, not attached, etc.
    - michele h.
  • Anthony & Sylvan was really professional and every step of the project was completed on time as scheduled. Every person I dealt with, from Jason (designer) to Ray (project manager) to Patti (scheduler - who I'd love to be best friends with) to Justin (pool technician who always helps me anytime)....they were all so helpful, courteous, knowledgeable, and just overall a joy to work with. I can't say enough about how great this company is. I installed a pool years ago at a different house with a different pool company and it was a disaster. Anthony & Sylvan stands head and shoulders above the rest. Their work is impeccable. I would highly recommend them!
    - Antoinette J.
  • The pump went out last week.  I tried our regular pool company but they couldn't come out for a month.  I tried a couple others and got the same response.  So I went on Angie's List and found A to Z.  He answered the phone when I called and said he could come out within a couple days.  He was very honest explaining all our options and we decided on a new pump.  Our pump is no longer manufactured but he had one still in the box in his warehouse which he gave us a great deal on.  He came back this morning and replaced the pump, also giving me more tips on the most cost effective way to maintain the pool. He was very honest and actually told me to order new filters on line as they would be less expensive than what he could sell them to me for.  I am more than happy with the service. Rod and Anthony are great and they are my new go to people for pool issues.  
    - Sonda G.
  • Rod was/is very responsive. Very thorough in checking the pool and pump. Provided a lot of information. I plan on using Rod for future maintenance. Glad he provides a "pool class" as I am a 1st time pool owner. He was also nice enough to look at the hot tub. He is a small company and it is evident he takes pride in his work. Lucky my realtor recommended him! Thanks again Rod. :)
    - Heidi K.
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Pool And Spa Cleaners in Fort Mill

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