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Optometry reviews in Florence

Real People ~ Real Reviews ~ Real Results

  • It was very difficult to get an appointment with either doctor at Palmetto Vision Center.  I finally got an appointment with David Andrews and Jason Lee was substituted on my arrival.  I found Jason to be condescending and quite patronizing.  He seemed to rush through the exam with little regard for my responses "is this better or is this better?"  It then took several weeks to get my new glasses.  They never called us ... my wife called them.  The thing that adds insult to the whole process is the glasses are about the worst I've ever owned.  There is a definite blurred spot in the middle of the one of the lens.
    - M A C.
  • HORRIBLE----STAY AWAY!!!   Went back to pick up the glasses and they were terrible--both the lenses and frames.  The staff was nice until I complained that I could not see with them.  The woman wanted to disregard my complaint and just get me to the cashier.  She immediately became very condescending.  She tried to sell me another frame to replace this brand new frame that was tearing my hair out when I moved. 

    I paid and left.  Dr. Fullen backs up his incompetent, rude staff.  They messed up the measurement and tried to say it was me being too picky.  HORRIBLE----STAY AWAY!!!

    That same woman called me back twice ( as I drove home)  trying to fight with me!  TOTALLY UNPROFESSIONAL!!  I have the incoming calls on my cell phone to prove it.

    When I got home I called back and told them I still could not see my computer with these glasses.  The person answered me by stating  Dr. Fullen said I should never call there or come there again.  

    - Frederick P.
  • As always Pee Dee Optical is great. The staff is friendly and always so helpful in finding the right lenses that work for you. It is great to have a place that will give you lenses to try before you purchase. They go out of their way to be sure you are well taken care of.
    - Paula Y.
  • I would recommend them. They were quick. They were faster than I expected them to be. I have only been there once. They are not available. It's very difficult to get an appointment there. I didn't really get much treatment. I didn't really have to. I would use them again in the future.
    - Charity E.
  • I didn’t like them. It took a long time to get an appointment and then we were stuck in the waiting room for forever. We had an appointment and they forgot that my daughter was supposed to be checked as well. The doctor was impatient with us and it seemed like he resented us.
    - Tristan H.
  • This is a very busy office but it is run very efficiently. My appointment was at 9:55am and they had me in by 9:55am. I found the staff to be courteous and professional. I saw Dr. Ross and he gave me a thorough exam and answered my questions completely. I found the on-site optometrist to be very professional and courteous. I have never had contacts before so I had alot of questions. He took the time to answer my questions and show me how to put my contacts in and take them out. I highly recommend this establishment and will continue to use them for all my eye care needs.
    - eugene f.
  • Routine. He gave me my prescription and I got my glasses online.
    - Noreen D.
  • I really like them. I have used them all my life. They know what they are doing. They know my family history, and they take care of me.
    - Pamela C.
  • There's nothing that really stands out about them.
    - Roger H.
  • I have been going there for about ten years. I like the doctor's bedside manner.
    - Gayle M.
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Optometrists in Florence

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