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Professional Work reviews in Cordova

  • C
    The Regional Medical Center
    I was seen fairly quickly (20 minutes wait) but it was a Tuesday or Wednesday in the early afternoon without anyone ahead of me.  After being placed in a room, I was forgotten for quite a while.  The RN came in and obtained an in-and-out catheter specimen, and was pleasant.  After what seemed like forever, Dr. Beech came in and she made me repeat everything again.  She was quite short with me, and had a rough bedside manner.  She also was rather inconsiderate during the physical assessment and copped an attitude with me when I was trying to explain my symptoms- after she presumed to tell me what I was feeling.  She told me I had two choices and she didn't have time to wait on me to make them.  The nurse came in the room, and I told her my preference.  She administered treatment, and after about an hour, I was discharged.  Before I could leave, the hospital insisted I pay $100 right then.  I told her I could not, and I needed a charity application.  I was rudely dismissed, but only after she made a call to the necessary person.  When I was billed, I sent in a charity application and approved for 100% assistance based on my financial status at the time.  Nine months later, I am notified by a collections company that TRMC never applied the assistance to my account, but sent the matter to collections.  I spent almost three weeks between calling the hospital and the collections company to sort the matter out.  After I had this matter settled, the collections company notified me that there was a separate amount owed that had been placed on my credit report.  Come to find out, the hospital bought out the surrounding area physicians' offices, and had immediately sent amounts owed to collections.  But I didn't actually have a balance.  I had to call the billing department to find out that there was a bill for someone else with a similar name and SSN placed in my record.  The issue was rectified, but it took so much time and energy, and effected my credit score for months until everything was resolved.  I will NEVER return there for treatment!
    - Brittany B.
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