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Carolina Comfort Systems

Founded 1984 • Angie's List since July 2010

A Rated | 46 Reviews

Description

Carolina Comfort Systems Inc. was started in 1984 with a goal to provide quality HVAC services at a reasonable price. Since the beginning our goal has never changed. We don't rely on answering services or machines to take your calls, we make every effort to make sure one of our trained staff answers your call. Rated A plus with the Better Business Bureau and a Bryant Heating & Cooling Factory Authorized Dealer as well as SC Bryant dealer of the year for 1996 & 2006. We have ratings of 5.0 Stars on Bryant.com. 4.9 Stars on Google, 4,8 Stars on Facebook and 4.7 Stars on Signpost....

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Verified Reviews

A few reviews for this pro…

A

RATED

01/31/2017

It was Sunday morning and bitter cold outside, in the teens and very windy and electric heaters going inside. I know it would cost twice as much to get service on Sunday but I had no choice. Called several companies and only got an answering machine. Called this company and got a person first try... Tech was here in a little over an hr... discovered burned wires shorted out something. Replaced end...

DESCRIPTION OF WORK
Heat pump quit working sometime Saturday night . Needed troubleshooting and repair.

CATEGORY heating & air conditioning/hvac

D

RATED

09/15/2016

Very disappointed. I hired them for the $89.95 ac tune up for my hvac unit. Turns out the unit needed a capacitor. The tech. said it was $174 installed. I said it was okay to install it, but what about the $89.95 I already paid. He said that money didn't cover any of it. I feel that this was a rip off. Since it didn't need a tune up, why was I paying for a tune up and a repair???? Total cost for a...

DESCRIPTION OF WORK
Replaced a capacitor.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Sent technician to do 1 time system check purchased through Angie’s List, Technician made an error in not using correct check list for customer. Customer had stated that he has had high utility cost on this home recently. Technician went through system and checked each item on check list and found that the capacitor was weak causing compressor to draw higher amperage than it should. Since system w...
B

RATED

02/19/2016

They did okay. They cleaned everything and serviced it. But it was cooling better before they came. I got him to do some extra work  I wasn't there when he came, my wife was. She said he was very professional and everything when he came. He was there on time. It took him a week to get there.

DESCRIPTION OF WORK
I purchased a big deal from them. It was $89.95 for a tune-up. I got him to install an emergency switch.

CATEGORY heating & air conditioning/hvac

A

RATED

12/04/2015

Happy with work. Hoped they would have had part I needed, but I do understand that they did not ask for number b/4 job. We would have had to get # for them. Josh was professional & we were able to understand ever he explained to us

DESCRIPTION OF WORK
Checked & cleaned furnace. Needs part they did not have in truck. Otherwise happy with service

CATEGORY heating & air conditioning/hvac

A

RATED

09/14/2015

They're a very good company. We had them in the Spring and we'll have them again sometime in November. We're happy with the service. We use them twice a year consistently.

DESCRIPTION OF WORK
They service our air conditioning system twice a year to check and make sure that the system is operating efficiently and effectively.

CATEGORY heating & air conditioning/hvac

Services Offered

Residential and light commercial heating, air conditioning, indoor air quality, duct cleaning, duct installation, & emergency power generator systems.

Services Not Offered

Electrical & Plumbing services

General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Emergency Service
Yes
Warranties
No