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Travel Agency reviews in Columbia

Real People ~ Real Reviews ~ Real Results

  • Addie Johnson helped us and she was absolutely amazing. As soon as she knew what I wanted she took over and planned everything. On a Saturday night she was securing Fast Passes for us and planned our days! Even when we were in the Magic Kingdom she was checking on FP availability. We got off one ride and when I opened my app she had obtained FP for our party of 6 for the next ride! She truly went above and beyond to make our trip special. She had all kinds of advice about rides, parking, where to dine, etc. She is a gem!
    - Jay P.
  • The person I spoke with over the phone was unprofessional. At first I just thought she was young and learning the ropes so I tried to give her a chance, but the experience got worse and worse. First, I told her my husband wanted to know if there was an 800# we could call if anything went wrong during our vacation. The rep said there wasn't an 800#, but we could have her personal cell phone number. Then, she told me that we had to have passports to go to Puerto Rico. This differed from what we had heard so we called back and asked for a supervisor. The supervisor told us she "called the Department of Homeland Security" and confirmed that we needed passports. I rushed to the post office and paid $60 for an expedited passport only to find out this was not true. The last straw was that my contact told me a price for the vacation only to call back after I had said "book it" to tell me she had inadvertently quoted me a package without airfare.
    - Hilda F.
  • We loved it! I had been dealing with a travel agency that was not so professional on the same trip. When I switched to The Travel Company I was immediately impressed by their professionalism and commitment to ensure we got what we needed. They helped us find a hotel that matched our tastes and we got an excellent room. We learned about a new area in Puerto Rico that we did not know about and it was wonderful. We received all the information and paperwork well in advance of the trip and when an adjustment was made, we got a reprint to ensure we didn't miss a flight. There were no problems with any of the reservations and we had a great time.
    - Hilda F.
  • unknown
    - Beverly W.
  • I had an awesome experience with them. She does our trips all the time and she isawesome. We've done four trips through them so far.
    - peter c.
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Travel Agents in Columbia

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