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Hospital Care reviews in Columbia

  • F
    Lexington Medical Center
    - timothy e.
  • B
    South Carolina Internal Medicine Associates and R
    They are a local general medicine group and we like them.  We are very satisfied with the service.  They keep expanding, and the facilities that they have works out fine.  Everything is fine as far as we are concerned.  We would definitely continue to use them in the future.
    - stan g.
  • C
    Palmetto Health Baptist
    Because of the cancer, she passed away 3 months after admissinon. I do not blame the hospital for this, but shortly after the surgery, she developed diarreah tha they could not control. I don't know if it was from an infection picked up at the hospital, a result of ht surgery or a combination of both. I realize that they can be overworked at times, but at times after 15 to twenty minutes, I would have to raise h*** to get someone to clean her up, even if I had to help, which I did frequently.
    There were a lot of nice people to make her final days as confortable as possible as well as give me moral support.
    At the end, she was admitted to thier hospice section on the top floor. The nurses were very pleasant, especially 1 Korean nurse who was willing to comfort me when I neede it.
    The one negative aspect of this floor was going on midnight the day she passed away was a and quot;ladyand quot; called me in a semi chipper way that my wife had just and quot;expired.and quot; What lousy way to tell a spouse had just passed away.
    I was there a couple of times, once for a grief session and a couple of doctors appointments in the medical office side.
    Personaly, I WOULD NOT GO THERE FOR ANY ADMOTTED PROCEDURE. As far as I am concerned, it is only a step or 2 better than the Dorn VA and quot;hospital.and quot;
    - Joe A.
  • A
    Providence Health
    I went to the Providence Hospital Northeast ER on a recent weekend for treatment of an acute problem. I chose this ER because of a previous positive experience there with another family member. In my experience, it's not as busy as other larger ERs in our area, but the level of care is excellent. I was seen quickly and tests to assess my problem were done soon after triage. The care I received from the two doctors I saw and the nurse directly assigned to me was excellent. The only caveat is that the hospital facility mainly deals with orthopedic patients, so since I had a medical condition requiring hospital admission I was transferred to the main (downtown) hospital, but this process went very smoothly.
    - Debra H.
  • C
    Basically the doctor did want to take time I visit with us. When it was over she asked if there was anything else and when we said yes, she said, "oh great more issues...". The staff was great but we won't be going back to that doctor.
    - Mycal B.
  • F
    Providence Health
    It was absolutely awful.

    I went in at 1:00 p.m. and waited 3 hours to be seen. The nurses and staff were totally indifferent. They couldn't find my vein when drawing blood, and my entire forearm is purple.

    They did the test (cat scan) and put me in a room by myself for another 2 hours. Meanwhile, I don't know anything about what's going on and I'm in pain the whole time.

    I only saw a nurse practitioner. She said it was a kidney stone. They gave me prescriptions that I had to get filled myself.

    It took another 45 minutes just to get the paperwork.

    Overall, just a bad experience.
    - Caroline O.
  • A
    Providence Health
    My doctor's office scheduled the surgery and I set up an appointment to preregister. When I went to the hospital to sign all the necessary forms, the hospital was undergoing construction for expansion, but it didn't affect the administration offices. I waited only 10 minutes to be called into one of the offices to preregister. The lady who helped me was very friendly and efficient. She had all the forms ready for me to review and sign, and explained to me the procedures to follow upon arriving for the scheduled surgery. She showed me where I was to check in on the day of surgery and introduced to the gentleman at that desk. She provided me with copies of all the documents and asked if I had any questions. I had a couple of them and she answered them to my satisfaction.
    On the day of surgery, I was dropped off at the hospital entrance and checked in with the gentleman I had previously met. He had an identification armband ready for me and snapped it on my wrist. He told me what doctor and what procedure I was scheduled for and had me verify that information. That made me more comfortable about the surgery. He gave me some papers to give to the nurse and told me to sit down in the waiting area until someone came to escort me to the surgical area. I waited about 10 minutes (which seemed longer because I was nervous), and a lady came to take me to surgery. She looked at my armband and papers, and again had me verify my name, my doctor's name, and my scheduled procedure.
    I reached the pre-surgical area and was told to undress and put my valuables in a bag that would stay under my gurney until I was settled in my room. I did so and was taken to a small room where I was prepared for surgery. Since I had no one waiting for me at the hospital, I asked the staff to call my brother at home upon the completion of my surgery and give him an update. They got all the information and told me they would be glad to call him for me. In fact, they called him right before I went in to surgery to let him know about how long it would take, and that they would call him when it was finished.
    Two nurses came in and started monitoring my BP and inserted a needle for the anesthetic. They also asked me my name, doctor's name, and scheduled procedure to verify what was going to be done. They reviewed any allergies I had and any reactions I might have had to previous procedures. They explained what they were doing as they gave me various medicines, and told me what to expect from each. My doctor came in and told me what procedure was being done and what I was to expect that day. I felt very comfortable with so many people verifying who I was and what surgery I was having. I've heard horror stories about mistakes made during surgery. He and the nurses discussed with me what position I was to be in during the surgery, and having bad knees, they had to opt for a different method of body placement than first thought. Had they not talked to me about that, my knees could have become worse from having to be placed on a frame which required my body weight to be supported by my knees. I asked the doctor to pray with me and he did, and the nurses bowed their heads during the prayer.
    I waited for 20 minutes while the nurses came in and out of the room checking my vitals. During this time, I was given a remote for the tv in the cubicle. I was particularly comforted by the Crucifix on the wall of the room. The nurses returned and told me that they were going to give me the good stuff. I felt it right away and don't remember anymore until I woke up in recovery.
    When I did regain consciousness, the nurse by my side who had been monitoring me, told me that she had called my brother and had told him that all went well. She made sure I had something to drink because my mouth was so dry. She had me taken to my private room when I was stabilized.
    The room was large, cheery, and very clean. My personal items were on the bed next to me in the bag in which I had previously placed them. I had a phone by the bed, a tv, and a remote and call button attached to the bedstead. The hospital provided me with toiletries, a bedpan, and a wash tub that were mine to use and keep.
    The floor nurse came in right after I was put in my room and introduced herself. There was a large eraser board on the wall of my room that listed my name, my doctor���s name, the procedure I had had, my nurse's name on duty at the time, and a checklist of items they were to provide for me. I was very nauseous that whole day after surgery, and the nurses kept a close eye on me. They responded quickly to my calls and made sure that I had all the pain medication I needed. They contacted my doctor to provide me with anti-nausea medicine. I couldn't eat anything until about 10pm, but the nurses made sure I had plenty of fluids. When I could eat, the kitchen was closed, but they were able to get something light for me. I was able to call my brother whenever I wanted and that was a relief to us both.
    I was to walk up and down the halls several times that day, and the nurse who was on duty was so nice. She held on to me as we walked, and came in during the night several times to see how I was. I wasn't able to sleep through the night and she came in to talk to me for a few minutes here and there until I fell asleep again.
    The next morning I was helped to the bathroom by a new nurse, who introduced herself and waited as I washed off and used the facilities. She walked with me down the hall and got me into bed in time for breakfast. The food was very well prepared and I filled out the menu for lunch. Lunch was also good and I had a wonderful salad. The girl who delivered the food had made the salad and was pleased with my compliments about it. Hospital fare is not always the best, but this food was very good and balanced.
    My doctor's assistant came in to check on me and look at my incision. He determined that I was able to leave that afternoon. The nurse brought me the papers for dismissal and I called my brother and told him I could come home. The nurse got on the phone and explained to him where to pick me up. When it was time to leave, I was given pain medication to keep me comfortable for the ride home, and given a list of instructions, phone numbers, and possible symptoms to watch for that needed medical attention. I was wheeled down to the exit and my brother was waiting in the car for me. The nurse helped me into the vehicle and gave the instruction papers to my brother and told him what to expect.
    This is the second surgery I've had at Providence NE, but the first admission. I have been there for several medical tests as well. I find the staff and hospital to be excellent. Even with the construction, things went very smoothly. If I have to be hospitalized again, I wouldn't hesitate to use this facility.

    - Deborah M.
  • A
    MUSC Hollings Cancer Center
    They are very thorough. They will try new things and aren't afraid to put you in clinical trials and that kind of thing. They're really on top of their game, with leukemia. I like the way they do things. They're just not afraid to take a chance to keep somebody alive. They're not afraid of being sued, in other words.
    - Thomas G.
  • A
    Providence Hospital
    On my last stay in Sept. 2012, I entered through the emergency room, where I was evaluated, then sent up to the room. The room was quite nice with a flat screen TV, full bathroom. The nurses were attentive, professional, knowledgeable, answered my questions. My only complaint would be that the food left something to be desired. However, for having to be in the hospital, it was very acceptable.

    - Cindy O.
  • B
    Palmetto Health Baptist
    I was very pleased the labor and delivery service. Our nurse was wonderful! However, I was less pleased with my experiences after he was born. My room was not cleaned once while I was there. The overnight nursery nurses didn't bring my son to my room to nurse when he was making signs that he was hungry. I happened to wake up and walked down to see him and noted he was hungry. The lactational consultants are very nice, knowledgeable and happy to talk with you (I spoke with several while I was in the hospital and after I was discharged) but some of them could be a bit alarmist and can easily scare new mothers who are already struggling with their new role as a mother.
    - Jhondra F.
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