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Counseling & Mental Health reviews in Columbia

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  • Saw that last review and do not agree with it.

    I had a good session and no other doctor ever took the time to explain everything like Dr. Rao did.

    Insurance is a complicated issue and that person should take it up with their insurance company to get out of network benefits. Doctors are contracted by insurance companies and there are surely problems with the health insurance industry.


    - Subba R.
  • When I got to the practice, the office manager could not find my insurance information even though I had verified the information the day before and that my insurance was current and did cover this visit.  The office manager was rude to me and refused to phone my insurance company or to attempt to verify the information.  Also - she refused to speak with my spouse who was going to provide a credit card and to allow me to see the doctor.  Later in the day, the insurance provider verified the information and the office manager phoned to say that she could get me back in within 3 days.  When I phoned back, they said that the first appointment available was in February - and she was again rude and dismissive.  At this point, I want nothing to do with these people - I would avoid at all costs!
    - William M.
  • My husband has been seeing him for probably a year. I think he is a really good doctor. When a person has got alzheimer's and vesicular dementia -having a little blood stroke in his brain. He is really thorough and he was recommended to us by our family doctor. He specializes in alzheimer's. After he sees him, we make the appointment at that time. There is a lot of time in the waiting room- the last time it was over an hour. It is kind of a trade off, if a doctor just pushes you through, that indicates that he doesn't do any talking to you, explaining or anything. They can push you out really fast but he doesn't do that. He takes a lot of time with each patient and so am willing to put up with the wait time because the service is good when you do get in there. The time I spend there is well worth the wait. The staff are very friendly. He is really good at communication. I don't really know about the effectiveness of treatment because there is no cure of alzheimer's.
    - Ginger M.
  • Poorly, it went poorly. After declining making an appointment as a cash patient without a referral, I had a referral sent by primary care where I was told otherwise and that cash wasn't acceptable either. I have never heard of a psychiatrist requiring a referral, or insurance but this office requires both and that that insurance must be of those accepted or else none at all (and, if otherwise insured that insurance must therefore be cancelled or lapsed).
    - Roy S.
  • It wasn't for me. If you need Prozac, or Paxil refills and have transient or situational depression or are manic, bipolar; or, suffer from a case that the attending psychiatrists will take an interest in -- this is a good place to start and meet some sincere young clean medical professional students who will actively seek to help you professionally and diligently. If you have need of forensic psychiatrist this might be a cost saver as well. It is far better then a State Mental Health Center in appearances and gentility. I believe a doctor should be a well practiced internist prior to acting in the capacity of a psychiatrist a specialty surgery. I am disappointed though I took little heed to this warning even though being amply warned by policy due to the legalities on the phone by the person who made my appointment; and others. It could be far worse, and if your needs are cursory go here. If you have a decent insurance policy go to a doctor with a good reputation.
    - Roy S.
  • Dr. Downie saved my life. I truly believe that if he had not come into my life when he did, that I probably would be in jail or dead by now. When I was about 15 or 16, I was admitted to a rehab facility for the 2nd time. A friend of my mother's suggested trying to have him speak with me. At that age, I was very spoiled, hateful, and stubborn. I refused to speak to any doctor because I thought I was just fine and didn't need any therapy or rehab. I took to his personality almost immediately. He cares about his patients and actually listens to everything you have to say. He was great at making suggestions on what I should do but in the correct ways. He would make it seem like they were my ideas to begin with, which is what teenagers need to feel like because they all think they know everything. More importantly, he was very supportive to my mother. I imagine that was probably one of the hardest times my mother has ever dealt with because of the severity of my actions and I'm so thankful to him for helping her make it through all of it. I'll never forget when he told that he believed in me. He would always reiterate to me that he was certain I would just wake up one day and realize that kind of lifestyle was not meant for me because in his opinion, I was too intelligent not to realize what the consequences would be and how much stress and pain I was inflicting upon my family. And he was right... shortly after he told me that, I quit doing drugs on my own free will and got my act together. I'm proud to say I made the decision to get clean on my own, but if it had not have been for Dr. Downie's statement to me, I'm not positive I ever would have realized how my actions impacted my family's life or that I was wasting my own life on nothing . Its been 7 years and I STILL think about his words all the time. I doubt I will ever forget his compassion and the impact he has on my life AND my family's.
    - Murray C.
  • Unable to give medical details, however, Dr. Lind has been helpful with separating problems that have been building one upon the other for the past several years. He is helping me sort them out and set priorities in dealing with the most stressful first, and chipping away at the others.
    - Patricia O.
  • His advice was spank her until she complied or to forcibly restrain my 4 year old child and HOG TIE her-( a position in which hands are bound behind the back. The feet are bound then bend the legs and hold the ankles with the hands while the person is on their stomach.)
    I was dumbfounded and speechless. Here I was going to a supposed specialist for help and he tells me to basically abuse my child!
    There are know deaths from this type of restraints-positional asphyxia. I do have an audio file of his 'advise'. I would NOT recommend him to any person.
    - Charlotte C.
  • My psychiatrist was very direct and met me right there where I was. When I told her about my problems, she increased my medications as necessary and told me some steps that I actually need to take in my life in order to get my life more balanced. She definitely alleviated a lot of the burdens that I felt.
    - Pierce M.
  • They were able to set up an appointment within a few days of my call.
    The morning of the appointment I called the office when I was down the road to verify that I had the correct address. That's when they informed me that Dr. Jeffords was out for the day. No one called in advance to let us know and I had already pulled my child out of school for the appointment. I wasn't thrilled, but they did get us down for another appointment two days after the original appointment.
    When we arrived, Dr. Jeffords was late returning from lunch, as was her office staff. When we finally got into the office we filled out the initial paperwork and waited. Dr. Jeffords did not speak with me first to ask why we had been referred to her (I handled setting up the referral, so she had not talked to my child's pediatrician and had no idea why we needed her services). She called my child back to the room while I was completing paperwork. And then after 10 minutes had us switch places. I had to give my child my phone to play a game on because she had no toys for him, despite the fact that she supposedly primarily sees children.
    After speaking with me for another 10 minutes, she called my child back into the room and proceeded to contradict things he had said to her with things that I had said. And then spent several minutes trying to badger him into talking about a very painful personal loss that we experienced. He was clearly upset and unable to discuss the subject. He began trying to change the subject by telling exaggerated tales about school. When he said something that was exaggerated she audibly and visually scoffed at him which upset him further.
    It was obvious to me that she either has very little experience treating children as young as my child, or that she's very bad at it. I had a moderate understanding of what's considered appropriate and beneficial therapy for a young child, and her tactics do not fall into that category.
    We did not go back and I informed our pediatrician of the experience.
    - Sarah W.
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Counseling Services in Columbia

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