Biotek Environmental Mold Removal

A 127 Reviews

Founded 2007 • Angie's List since October 2008

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Licensing

No License Required for Trade
Bonded
Insured
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Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

534 St Andrews Rd Ste A

Columbia, SC 29210

Description

Biotek Environmental Mold Removal serves the state of South Carolina and parts of Georgia and North Carolina with offices in Columbia, SC, Greenville, SC and Charleston SC. and provides mold and moisture related services (investigation and remediation), flood recovery, fire restoration, crawlspace moisture control, encapsulation and dehumidification, steam pressure washing and carpet cleaning services. We know that you have many companies to choose from, and recognize that our success depends completely on creating a reputation of integrity, fairness and customer service, so maintaining great customer relationships is critical to us. As a result, our approach to customer service is simple, and that is to "always do the right thing, no matter how inconvenient it might be or how much it might hurt". Because of that unwavering focus on our customers, we are proud to have received the Angie's List Super Service Award for five consecutive years, and we are an A+ company with the Better Business Bureau in all of our markets. We encourage you to go to our website at www.biotekhelp.com to learn more about us. Thank you for giving BioTek Environmental, Inc. an opportunity to serve you and your family. Ancel Hamilton...

Verified Reviews

127 Total Reviews
Reviews by Rating
A Rated
109
B Rated
5
C Rated
6
D Rated
3
F Rated
3
Read reviews by category
mold removal (123)water and smoke damage (17)home inspection (11)insulation (8)carpet cleaning (8)basement waterproofing (6)biohazard cleanup (1)upholstery cleaning (1)
Showing 1-10 of 127 reviews
A

RATED

10/07/2020

Great, they came in and did an inspection.

DESCRIPTION OF WORK
Inspection for mold

CATEGORY mold removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/21/2020

SERVICE PROVIDER RESPONSE

Glad we were able to help you! Please feel free to call any time with any questions you may have!
A

RATED

10/06/2020

Ted did a great and thorough job of evaluating our home for mold. I would recommend this company to anyone!

DESCRIPTION OF WORK
Mold inspection

CATEGORY home inspection,mold removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/06/2020

SERVICE PROVIDER RESPONSE

Thank you! It was our pleasure to help you, Ms. [Member Name Removed]! Hope all is going well for you!!
A

RATED

08/27/2020

They were thorough and did the job right.

DESCRIPTION OF WORK
Mold removed

CATEGORY basement waterproofing,mold removal

COST $7,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/22/2020

SERVICE PROVIDER RESPONSE

Thank you Ms. [Member Name Removed]! It was a pleasure to help you!
A

RATED

12/01/2019

Very professional, we ended up not needing the service, but were grateful for their response!

DESCRIPTION OF WORK
Mold testing

CATEGORY mold removal

HIRE AGAIN? Yes

WORK COMPLETED ON 12/01/2019

SERVICE PROVIDER RESPONSE

Anytime we can be of assistance, please do not hesitate to contact us!
C

RATED

04/25/2019

Ok but their subcontractor was not very professional and project management was lacking.

DESCRIPTION OF WORK
crawlspace remediation and add dehumidifier

CATEGORY insulation,mold removal

COST $4,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/05/2018

F

RATED

04/25/2019

I did not hire these people and I am concerned that they told you that I did

DESCRIPTION OF WORK
Mold inspection & remediation if needed

CATEGORY mold removal

WORK COMPLETED ON 04/18/2019

SERVICE PROVIDER RESPONSE

BioTek did not perform any work for this customer. However, we did reach out to provide free, helpful information for your concerns/project. Our apologies (for unknown reasons) you feel compelled to give an “f” rating. BioTek prides ourselves on every relationship. Rating BioTek an “F” for trying to be helpful seems harsh. Is there any thing I can do to make your experience/perception better? Resp...
A

RATED

05/29/2018

Very professional,came back after work was completed for a post inspection.

DESCRIPTION OF WORK
Mold remediation

CATEGORY mold removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/05/2017

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thanks for the review! I hope all is well in the thriving metropolis o Silverstreet! We will be back out to check everything again mid-summer. Ancel
A

RATED

05/11/2018

Biotek is the best, most compassionate company I've ever dealt with. All the employees were top professionals with a very kind heart & ever so helpful. They answered all my questions honestly & were concerned about my health. All were knowledgeable, well trained, courteous, & performed the testing & remediation efficiently. They blocked off the place where the mold was found & protected me from an...

DESCRIPTION OF WORK
Mold remediation

CATEGORY carpet cleaners,home inspection,upholstery cleaning,mold removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/27/2018

SERVICE PROVIDER RESPONSE

[Member Name Removed], It was a pleasure serving you! Thank you for taking time to write this review, and thank you for trusting us to take care of your home! Than you also for your good wishes and prayers! Ancel
A

RATED

04/10/2018

We have worked with BioTek Environmental, Inc. on several occasions. Ancel Hamilton and his crew are truly "the best". They are prompt, courteous, professional and do immaculate work! It is extremely reassuring to have them on a project. We have used them at homes in Hilton Head, Asheville and in Highlands, NC, and in all cases, they were exceptional. Most recently, Ancel drove to our home (six ho...

DESCRIPTION OF WORK
We used BioTek three times in different homes for mold remediation and water mitigation.

CATEGORY home inspection,water damage restoration,mold removal

COST $4,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/14/2018

SERVICE PROVIDER RESPONSE

[Member Name Removed]and [Member Name Removed], Many thanks for taking time to write this review. It has been a pleasure serving you in your different homes since 2012!!! We appreciate the opportunities that you have given us to serve you!! Ancel
F

RATED

03/08/2018

I contacted Biotek Environmental the last week of February 2018 to schedule an inspection and analysis of a home my husband and I are interested in purchasing. The basement in the home has a mildew smell, and we wanted to get to the bottom of the issue as we were considering whether or not to make an offer on the home. I scheduled the appointment directly with Ted for today, March 8 at noon. I cal...

DESCRIPTION OF WORK
Mildew/Mold Inspection and Analysis

CATEGORY mold removal

WORK COMPLETED ON 03/08/2018

SERVICE PROVIDER RESPONSE

This customer is absolutely correct. This was an abysmal failure on our part, and should not have happened. There is no excuse, and I can only apologize for the inconvenience and frustration that our failure caused. Ancel Hamilton

Services Offered

Fire and smoke restoration, flood mitigation, moisture & mold investigation, moisture control, water damage, crawlspace encapsulation and dehumidification, mold removal, indoor air quality, dry-ice blasting, bio-clean up and carpet/upholstery cleaning.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, Discover, American Express, PayPal
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes