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Chimney & Fireplace reviews in Charleston

  • A
    C & S Construction Group LLC
    The project was well performed. We were very pleased with Monty and his crew. They went well beyond the call of duty to make sure we were happy with all the big stuff as well as the details. We were so pleased we hired them to come back for a major porch project.
    - Chuck C.
  • D
    Sweeps Cleaning Solutions
    Terrible. It started on Nov. 20 where I had to pay half of the money as a down-payment. They were suppose to start on Dec. 6 and didn't have the proper materials for the job. They wanted to come on Dec. 7, but that was not a convenient time for me. They wanted to come on Dec. 8, a Saturday, but we were having a terrible rain storm. I told them "How can you waterproof a chimney when it was pouring outside? They decided to come on a Monday. One thing led to another and they didn't come until Dec. 17 at 9:30 am. During the day, all of their equipment broke down. They sent some workers to buy new equipment and THEIR cars broke down. When the "head worker" finally showed up to blow liquid cement? up into the chimney, HIS machine broke and blew liquid masonary materials all over my hardwood floors, Christmas tree, and some presents. They said they could work in the dark outside with lights. Although they did manage to clean up their mess, it wasn't until 9:20 PM that they left. A very long day. They still had to come back the following day to finish the job. I texted them to say that if Tuesday wasn't the final day, then I would have to get another contractor. I received a very rude text back from them. Every time they said they were coming to work, I had to take time off from work. When they said they were finally finished, it would take 24-72 hours for the materials inside the chimney to "cure". I was called at my place of business for the final payment of their services THAT same afternoon. When I told them that I wasn't going to pay the balance until I had a fire in the chimney and that no smoke smell was in my house, they kept harassing me for the balance of their money. I was told that they were a mobile business and needed their money. Consequently, I waited the minimum 24 hours, had a fire in the fireplace and everything seemed to be O.K. Being close to Christmas, I told them they could come get a check on Thursday, Dec. 20. (1 month after they gave me the initial quote for the job.) I don't want them back on my property.
    - Lynn S.
  • A
    Palmetto Construction & Restoration Services
    Perfectly, I was so impressed with the level of professionalism and how he took the time to explain everything that he would be doing from start to finish. He even explained how cozy it changed since the last route one on and I can���t tell you how many compliments I have gotten and hopefully how many referrals he���s gotten because of the people I���ve spoken to after the install
    - Mike O.
  • A
    Ashbusters Chimney Service
    I was worried that I may need to replace my gas log, but after he inspected and cleaned the gas log system, he had it working like new again. He took pictures of my chimney cap and cover, which confirmed my wish to replace the cap and cover.
    - Mary C.
  • A
    ACE Chimney
    I've used Ace twice. The first time was in the winter we needed the fireplace cleaned out. He did a great job and made some recommendations and told me what would need to be fixed/replaced in the next couple years, but he wasn't pushy at all. Also, when I called he said he could come out within a week, whereas the other places I called told me it would be around 3 months before they could show up, which meant I would maybe get a months use out of my fireplace. He was cheaper and obviously much quicker, and he did a great job. Also, once it started getting warmer we started having a smokey smell in the living room. I texted him about replacing the damper (something he said last visit would last through the winter but we would need to replace it soon), and he came out within a week and cleaned out and installed the damper. I will definitely call him back out if I need anything else with my fireplace
    - Elizabeth K.
  • A
    ACE Chimney
    No issues with this service. Have used him twice. First time was for a chimney inspection and a clean/sweep of chimney. He showed up on time and charged a very reasonable price. I saved money by using him. Would recommend for a cleaning. I used him a second time for replacement and install of chimney cap and cover. He showed up on time. Did the work. No complaints. I can't say if the pricing was reasonable or not. It was not cheap but have I no history on comparing prices for this line of work. I think he was honest with his price. Maybe I could had gotten the work done for $100 less. I would recommend him and used again.
    - William T.
  • D
    William Smith Fireplaces & Home Accents
    They were only here about 5 minutes and just tightened a fitting. After their visit I was still smelling gas intermittently. They came back but at the time did not smell it. Now is almost constant and they want to charge me for another service call of $150. I feel they should have been more indepth on the initial call and not just assumed it was a loose fitting and that was all. I would definately recommend others not use them. They also take a inordinately long time from the call to schedule to when they come out. Poor service.
    - Kim K.
  • A
    ACE Chimney
    Excellent. He showed up on time and was in and out quickly and cleanly. I purchased a coupon on Angie's list to have the chimney inspected and cleaned, I failed to read it correctly and ACE clarified that the price did NOT include inserts. We discussed over txt's and I was offered an opportunity for a refund or pay the difference of the inspection if required. I opted for paying the difference. ACE arrived and inspected the chimney and cleaned it, advised the price was fine based on the amount of work done, so no adjustment needed. In and out in under an hour.
    - Robert S.
  • F
    ACE Chimney
    I needed a chase cover and chimney cap so I called this company after seeing the offer on Angies List. First of all..the guy who answers the phone is rude and basically tells me that he doesn't have time to replace chase covers and caps right now but if I would crawl up on my roof and take a picture of it and send it to him that he would give me a estimate for the job but that they wouldn't be able to do it until spring. What the WHAT???? THEN......HE HUNG UP ON ME!!!!!!! Don't bother calling these people....I've lived in Charleston all of my life and I have never been treated this poorly by someone that I was trying to do business with.....NEVER!!!!
    - JAMES L.
  • A
    Ashbusters Chimney Service
    Clean: could use some improvment. 2nd opinion Inspector asked if they cleaned the flue. I guess it wasn't up to his standards. Inspection/Clean: Way to pricey. $200.00 Estimate of Repairs: Over 7k. 2nd opinion got it done for way much less. Customer Service: Very Polite and Professional. Overall: I think they are very detailed and Professional, but pricing needs to come down.
    - Alberto O.
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Chimney And Fireplace Contractors in Charleston

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