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Transportation reviews in Chapin

  • C
    M & W Mobile Marine
    I trust the proper service was done, but they left the cover off the boat when they brought it back. I also thought they were more expensive on this service than the dealer, though other repair work they have done was very reasonable.
    - ALLAN B.
  • A
    AGNEW LAKE SERVICES
    Great. The materials are top quality. The dock looks amazing. They completed the build in less than 2 weeks from the day they started. They cleaned up after themselves. Everyone was very friendly and nice to work with. It is beautiful and should last a very long time.
    - Christie F.
  • A
    M & W Mobile Marine
    19 ft. inboard/outboard that is 24 years old.  Keep it in water during summer and stored outdoors with a cover during off-season. 
    Had never been professionally detailed and had numberous mildew stains all over the vinyl.  Tried myself on several occassions to clean it over the years, but just kept getting worse.  They cleaned and waxed the hull, looking almost new.  Amazing what they did to inside, almost all stains, etc. gone.  Extrememly pleased with results.
    - James E.
  • C
    AGNEW LAKE SERVICES
    Talke to them in Feb 2016 to see if they could remove boards on dock to clean out debris accumulated under there from muskrats, etc.  Was told verbally that it would take a couple of hours and would be about $300.  Said they would come out and give estimate.  Estimate came back at $1,500 to clean out debris and remove all the boards on the dock to saw off ends, so that it would give room for expansion.  Said would be out in about 6 weeks. After 2 1/2 months I called and finally got them out.  Showed up on time on the day work scheduled.  Was told at that time that boards would not need to be cut on ends, that all that needed to be done was remove several boards and sweep out the shells, etc., then replace.  Took about an hour to do the work. 
    Was billed $625.  No materials, just labor.  Was told that was the standard amount they would charge.  Just don't know why they verbally told me $300 to begin with.   They do excellent work, but if you have them do any repairs, make sure quote you in writing for all possibilities.  Including drive time it was a total of 1 hour, 40 minutes.  


    - James E.
  • D
    M & W Mobile Marine
    I don't use them anymore. I feel I was greatly overcharged from what my neighbor had the same thing done at another place. They were prompt, they came out, I just feel like I was overcharged for what they did. My neighbor got the same thing done for about $400, same make and same model. They were on time. I would not use them unless there was an emergency, I have another mechanic who I take my boat to now.
    - Stan M.
  • A
    RAY CLEPPER BOATING CENTER
    The sales people were all very accommodating with our questions, returning phone calls, and in making a great $ deal. Delivery was right on time. Very friendly & they have followed up several times to make sure we are happy with the boat.
    - Sheri B.
  • A
    CAPTAIN JOE'S MARINE/BOAT WRLD
    Their service manager "Billy" is very professional.  He spent a lot time with me explaining the issue and the resolution.  I highly recommend Captains Choice Marine if you need a boat or pontoon.  You can depend on great service when it's required.
    - Bruce S.
  • D
    AGNEW LAKE SERVICES
    They gave us a quote, saying the work would be done in about a month. Two months passed - we called - they promised - no results. We called twice with the same results. They never called to apologize or say when they would do the work. We went to their office and cancelled the contract and got our money back. Still no apology. They must have too much work so they don't need ours. We are repairing our dock ourselves.
    - Barbara T.
  • F
    AGNEW LAKE SERVICES
    I met with Mr Agnew and asked his position. He refused to make any offer to cost of repair. The insurance company has tried over the past year to get some contribution from Agnew without success.
    - francis n.
  • D
    Brown Marine
    Brought boat in Aug. 22, 2011 because the engine was making popping sounds (almost like backfiring). They diagnosed the problem as the carburetor--paid $581.90 to have it rebuilt, boat was returned after 17 days and as soon as I drove it away, the problem was still there. Returned the boat and after 10 weeks and $2,187 for a valve job and labor to find the problem, the boat was returned in early December in time for them to winterize it. In March of 2012 I started the boat and it ran for 10 minutes and then stopped and was unable to restart. Called them again, they thought it was the carburetor, removed it, came back a week later and replaced it still unable to start. Next they replaced the fuel pump, still unable to start, they promised to come back the next morning and never showed, I called Friday around 3 PM and got voice mail. My neighbor, who knows a lot about engines offered to take a look. Within 1/2 hour he determined it was water & sediment in the fuel. He cleaned out the carburetor, drain a gallon of gas from the tank, replaced the fuel filter and the engine started right up. My take on Mr. Brown is that he doesn't spend the time to figure out the problem and shoots from the hip. He is usually reachable by phone, but never shows up as promised, and never delivers in a timely fashion. I showed a tremendous amount of patience with him, but in the end I was losing it, and I believe he just gave up on me. I would never use him again, and I would steer clear of having them do anything above routine maintenance service. I now wonder if all the money I spent was actually necessary or was it bad gas all along?
    - Michael K.
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Transportation Services in Chapin

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