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Home Security System reviews in Camden

  • A
    SimpliSafe Home Security
    After an attempted break-in, and the fact I travel a good bit, I opted for a security system.  However I didn't want to be locked into a contract with any service.  I am fairly tech-saavy, and figured I could do it myself.  I researched several different providers, and settled on SimpliSafe.
    I ordered the very basic system, and added to it as needed to suit ME.  Products arrived, and installation was a snap.   Sticking all the sensors on is the most time-consuming.  
    I will say this....the initial cellular chip that came with the system is for a carrier in my area that SUCKS.  It was about 3 months after my initial installation that I discovered this through talking with tech support on another matter (I forget what).  Simplisafe promptly sent out a replacement SIM for one of the more reliable carriers in my area.  I installed it and the base station was back up and running in no time.  Additionally, because I have no home phone service, I wanted a backup to the cellular connection. They also provide me, free of charge, a broadband adapter that allows me to connect the base station to my home network.
    Before anyone gets their panties in a wad, my base station is in the middle of my house...far away from my router.  HOWEVER, I do have a wireless "repeater" that also has two Ethernet ports on it.  So....connect base station to broadband adapter via the RJ-11 (phone cord) cable.  Connect broadband adapter to wireless repeater via Cat5 cable.  Plug broadband adapter into a power source.  Done.  Now there is a back up to the cell service in case it becomes unavailable.
    I think the biggest drawback to this system is the lack of cameras, but it is my understanding they are working to fix this.  However, it wasn't a show stopper for me.  I just added cameras from another source (several actually).  Why people have to have a one-stop shop for everything in their lives these days is beyond me.
    The actual monitoring system is outstanding, almost to a fault.  If you forget to disarm the thing, and it goes off, better have your cell phone (or landline) handy because they WILL be calling you.  I accidentally shut the cat in the garage, and she set off the motion detector.  Because I have a camera (see above post) in the garage, I connected to it, and saw Ms. Prissy happy as a clam laying on the garage floor.  Oops.  But...I was very confused when the monitoring company called me....I was at work...took me a minute to figure out what had happened.  Since I can also raise and lower my garage door remotely (ain't technology grand?), I opened the door, let the cat out, and re-armed my system, all from my phone while at work.
    - Karen L.
  • B
    ADT Security Services
    When I call in, I don't know where it goes to. They have offices and monitoring stations throughout the United States and I don't know where it connects. It costs us $19 a month. It secures our house. They monitor the security of the house. If an alarm goes off, they're very prompt at calling and sending help if need be. We have a key pad. We have all our doors and windows monitored. We have glass breaks, CO2 and fire monitoring. There was a system within the house when we got here. We talked to them and they gave us a great deal on signing a two-year contract with them and we did a bunch of upgrades very cheap. I had some issues. ATand T cellular service here was really bad. What they had here was a problem. I went wireless on this instead of a landline. So I'm totally self contained. If the power goes out, I've got battery back up to cover the system plus it's a cellular system so it calls out, it doesn't need a hardline that you could cut or come into. The problem that I had was they upgraded the system they didn't put in a powerful enough transmitter and I kept getting a failed communication. It wouldn't call out properly. So I had some issues with that for probably 6 months, until I finally found the right person in the company to talk to and they came out and put me the most powerful communication box that they made and that cleared that problem up. So they worked with me but it took about 6 months to resolve that problem. It was frustrating. If they get an alarm, we get a call immediately. The response is very good. Through the times that I've had the customer service was difficult. Where we live in South Carolina, we have installers come in that were very inexperienced. I had put new windows in last year and naturally they had to reconfigure the window units. So they came out and put the window units on and then probably a week later one of the sensors fell off and the alarm went off. So I had to go around and reattach all of the window units because they didn't prepare them properly. ADT is a very large company. You call in for a work order and they send out one of their local people. In the area that we're in, the work force here is pretty poor. So that's not a direct reflection of ADT, it's just a direct reflection of the labor force in this area. I can speak this way because I've done constructions all my life and I know the ins and outs and this is the worst labor force that I've ever lived in.
    - Peggy M.
  • C
    AAA locksmiths
    I purchased my own locks, so they just charged for the service. He was professional and punctual. I would use him in the future.
    - Brenda H.
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Home Security Companies in Camden

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