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Chimney & Fireplace reviews in Aiken

  • A
    South Point Roofing & Construction
    South Point Roofing & Construction did what they contracted to do, on schedule, and without hidden charges. As a homeowner, I have had (too) many experiences dealing with contractors who promise a project at a certain price and fail to deliver quality work or find every excuse to charge more for the work than they estimated. After having my roof replaced by South Point, I doubt I'll ever have such an experience again, because I will have them do ALL the work on my home in the future! If you need quality work done professionally, promptly, and for a fair price, South Point is your best option. My experience began by using their website to explain what I wanted done. I completed the on-line form and received a call from Christie the next business day. She confirmed the information I submitted and set up an appointment for Tucker Hawley to come look at the job. Tucker arrived and discussed what I wanted done and made suggestions for the project. He was extremely helpful and took time to explain how the project would progress from the estimate all the way through the process of collecting final payment. I expected him to send me an estimate by email after he took some measurements at the house, but he was far too efficient for that. He accurately measured the square footage of my roof using their drone in a matter of minutes. From there, he was able to produce a full materials list, allow my wife to select the shingles that would look best on our home, and schedule a time for work to begin. Within an hour, Tucker had a contract prepared, our deposit was paid, and the work was scheduled! Before leaving, Tucker explained the buildertrend App, which allowed me to access the schedule for my job, review all documents related to the work, and, most importantly, view photos of my home as work was completed. Right on schedule, the materials were delivered to my home. I received a notification on my phone and pictures of the shingles and other materials (including the invoice) on my phone through the App. The next morning, the construction crew was here and work began. Throughout the day, I continued to receive photos of their work. When problems were uncovered they would document the damage and the repair(s) done to correct the problem. This continued for the next two days until the rain came and delayed progress. As efficient as they had been everywhere else, I was frankly concerned they would be worried about getting to the next job while finishing my work with a skeleton crew. Instead, it seemed their effort redoubled. Schedule changes were updated on the App and Christie, Tucker, and Billy Hawley stayed in contact to keep me advised of what was going on. Unfortunately, counting on the original schedule, I had scheduled Dish to re-install the satellite dish on the new roof Thursday afternoon. (South Point could do this, but other work unrelated to the roof needed to be done by Dish too). When the Dish technician arrived the roof wasn't finished, but South Point's job supervisor worked with him to get my satellite dish reinstalled as they continued the work on the roof. When the work was done, all evidence they had been working seemed to disappear. No nails were left behind, trash was hauled away, and everything was clean. Aside from the beautiful new roof it was like they hadn't been here. I could not be happier with the appearance and quality of my new roof. Several friends saw the work as it was being done and commented on how great it looks. One of them who was in the construction business for several years commented favorably on the quality of the materials they were using and the work being done. I will unhesitatingly recommend South Point to all of my friends for any construction work that needs to be done, and they will be my first call for any work I need in the future.
    - David M.
  • F
    Aiken Chimney Sweep
    Although the owner was very personable when he came out to look at my issue, he failed to follow up. He told me what was wrong and how he would fix it. Then he never called back for an estimate, never emailed, nothing. Glad I didn't get started with him.
    - Mary J.
  • D
    Advanced Chimney Sweep
    Partial work (cap repaired) completed then never heard from again. He was suppose to call back with an estimate on repair on cracks down the chimney. It amazes me why people are in a business they advertise and then throw money away by not providing the service they advertise.
    - Mary J.
  • A
    Holley Heating and Air Conditioning Inc
    They arrived on time and the work went smoothly. They installed the new gas logs and burner system. They cleaned and tested everything and they took the time to show me how everything operated. I was very impressed with their service.
    - Celia G.
  • A
    Aiken Chimney Sweep
    Tim was great. He returned my call immediately and set an appointment within a few days. He was punctual, professional and courteous. I was worried about a mess in my living room, but there was not a speck of dust when he was finished. His machinery was clean and not loud. The whole process took less than an hour. I was very pleased and would absolutely recommend him to anyone. And what a nice guy!
    - Miriam S.
  • A
    Advanced Chimney Sweep
    They called with the time they would arrive and they were here at that time. They both were hard working and didn't waste time. They seemed to be very through. I believe the assistant was fairly new and was learning on the job. I think it would help if complete instructions on how to do each part of the job was given before being expected to do what he was asked to do. They worked for over an hour and I believe they did a good job as my fireplace looks very clean. He found that the top of the chimney was cracked which doesn't surprise me as it is 30 years old. I feel the fee to do the work is very reasonable.
    - LINDA S.
  • A
    Alta Construction Services, LLC
    Rich has actually done 3 jobs in our home. The quote entered here is for a reconstruction of our fireplace (and support below). He did an INCREDIBLE job. He is by FAR the most professional, thorough, trustworthy and considerate (very neat, never left a mess, no collateral damage) construction professional I have come across in a long, long time. My husband and I are so very happy we met Rich and his manager, Chris.
    The fireplace is in our living room, which has a cathedral ceiling. Originally in drywall and a cracked, flat hearth with a ugly, pitted brass frame, it is nothing short of reborn! Rich determined it was necessary to do extensive support work below the chimney as our living room is on the second floor. The original support work was inadequate to support facing the entire column with stone (the sagging was obvious). Rich took careful calculations, spoke with an engineer, then explained the two options that would maintain integrity and stability. It was necessary to install multiple, huge engineered beams in the garage below the fireplace/living room- which was done thoroughly and without damage to our garage (looks better now than it did) or garage doors.  He then prepped the column the fireplace was in to support the weight of the stone and 55" TV we decided to mount above the fireplace and  built the hearth to support the granite we chose. He made suggestions re: the type of fireplace we might like (I chose a pattern from a fireplace design website), then scouted out various options for stone and met me at a local tile company. I purchased directly from both the tile company and granite company, thereby saving me money (no markup). His tile/stone subcontracting crew was equally professional, punctual and courteous (Jime and crew from North Augusta). Rich and Chris also ended up removing some old speakers that had been mounted in the ceiling, removing an old ceiling fan, mounting new lights, mounting a new ceiling fan on the third floor, installing the TV mount and the TV.  Chris even helped me with the Smart TV software and helped me sign up on Hulu Plus.  They are full service!!!!  I can't say enough how happy we are with the outcome- it looks EXACTLY like the picture I picked out- it is like magic!!!  And all at a fair price.  We have since had him come back and finish out a laundry room that another contractor abandoned us with ( AND TOOK $2 THOUSAND DOLLARS-AVOID CT construction and Farm Management).  We already have a couple of other projects for him in the new year!!! 
    - Elinka B.
  • A
    Casey and his crew arrived with all the necessary equipment at 8 sharp. We went over the work needed then the crew cut and chipped. They were careful not to tear up the grounds with the heavy equipment. They worked in areas that were not easily accessible. Great team work!
    - Muf F.
  • A
    Yohe Plumbing Inc
    They were very prompt, they were professional, the lady in the office called us to set up the appointment and then she called to tell us they were coming and gave us her information in case we had questions and she responded to several e-mails when I was asking about the different things I needed to do and she also helped with the paperwork, I was able to get a refund on my taxes and also a rebate on my electric bill from installing and everything, and she helped in all that, her customer service skills were excellent, and the technician, Keff, was superb too.
    - jonathan g.
  • B
    The Fireplace Doctor
    I called the office and was given an appointment time on at Saturday (which was great since I work). The time was set from 1 to 3 PM. The workers called stating they were a little behind time but they were there by 3 PM, so to me they were on time. They explained what needed to be done. They worked for 2 hours, completed the task. They were friendly and pleasant.
    - Jan M.
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Chimney And Fireplace Contractors in Aiken

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