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Countertops By Superior Inc

Founded 2003 • Angie's List since February 2012

A Rated | 91 Reviews

Description

We are a custom fabricator & installer of all natural stone materials such as granite, marble & soap stone. We also work with Quartz products, SileStone, Cearstone and other engineered stone materials. We do all of own cutting, fabrication & installation. We do not use any outside subcontractors. We do design work for our customers to meet there needs. Examples would be bath showers and fireplaces. We have an onsite granite yard to view and purchase granite slabs. One of our services is to meet customers that want to go to wholesale stone warehouses to assist them in there selection of materials. Along with our normal business hours we gladly have night & weekend appointments for our potential customers. Our showroom, fabrication & slab yard are available during normal business hours with no appointment necessary. Additional email - charlene@countertopsbysuperior.com....

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Verified Reviews

A few reviews for this pro…

A

RATED

12/19/2018

The travertine marble on our fireplace surround had cracked under its own weight and was pulling away from the wall. Superior gave the lowest quote and also had great reviews so we gave them a shot. The whole process was pleasant and painless - We were able to pick from any remnant they had on hand and found a nice honed granite. They told us it would unfortunately not be done until after the new ...

DESCRIPTION OF WORK
Fireplace Surround

CATEGORY fireplaces,marble & granite

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], It was also a pleasure working with you. You were not pushy in any way. You understood our challenges for the holiday season. That in it's self made me want to get that for you before Christmas. It's fantastic that the vast majority of our customers are like you. Any time in the future that you need us, we will be there for you. I hope you and your family has a great holi...
C

RATED

07/11/2018

Poor communication prior to the install date. Repeated emails unanswered. Installation crew arrived 4 hours late. Marble cut at the shop according to their template did not fit in space. Slab was installed and removed 4 times in attempt to make it fit. Hacked at the walls and cut the marble until it did fit. Now I need to fix the walls. Excuse was I had uneven walls. Cleats used to support marble ...

DESCRIPTION OF WORK
Fabrication and installation of a marble countetop

CATEGORY countertops

SERVICE PROVIDER RESPONSE

I'm sorry you feel you didn't get what you paid for. I would be more then happy to send someone back to remove the countertop and refund your money. As for the walls, I would have a plasterer there at the removal to repair any damage to the wall. Please let me know how you would like me to proceed. Yours truly William Yasick
A

RATED

01/27/2018

I could not have asked for a better price or job. True professionals. From start to finish Superior was very fast. The installers were very professional and super clean. My wife and I were very impressed from start to finish. I really could not have asked for any more. 5 stars all around for this company.

DESCRIPTION OF WORK
I had new Granite counter tops installed in my kitchen.

CATEGORY countertops

A

RATED

04/20/2017

Bill came out to the house to measure for counter tops and gave me a very reasonable quote that he stuck to. Excellent service, communication and value.

DESCRIPTION OF WORK
Removal of old tiler counter tops and installation of granite countertops and backsplash.

CATEGORY countertops,marble & granite

F

RATED

12/21/2016

The finished product is great. However, we are completely unsatisfied by the lack of professionalism, communication, and customer service expected of a contractor. If the job is easy, all goes well. However it seems to function as a different company if it's a complex job or a problem arrises.

DESCRIPTION OF WORK
Supply and install kitchen countertops.

CATEGORY countertops

Services Offered

Granite countertops. Bath room vanities. Stone fireplaces. Custom stonework.

Services Not Offered

Fabrication of offsite purchased stone.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover
Emergency Service
No
Warranties
Yes