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VMS Alarms

Founded 2003 • Angie's List since July 2010

Not Rated| 4 Reviews

Service Categories

Description

VMS Alarms offers cutting edge products and services by GE Security, Alarm.com and Monitronics. We provide you with superior, affordable burglary detection, but it doesn't stop there. We can also monitor your home for fire, carbon monoxide, flooding, extreme temperatures and more. With Alarm.com, you can monitor all of your sensors live on the internet or smart phone apps. And with Monitronics Five Diamond Certified, UL-listed monitoring, you know that you will always have reliable support twenty-four hours per day. VMS Alarms was formed in 2003, and currently install, service and monitor alarm systems in homes and businesses in 15 states. VMS Alarms strives to be number one in customer satisfaction by making the most advanced home security technologies affordable and offering superior customer service. You will not find a better combination of service, technology and price, we guarantee it. Along with VMS Alarms' advanced technologies and excellent customer service you can also be confident in your decision for home protection because of our simple, straight forward marketing. What you can expect from us is a free, state of the art GE alarm system, free professional installation, no fees of any sort for qualified homeowners and a competitive price on the monthly monitoring rate. What really sets VMS Alarms apart from other companies is our continuous commitment to customer service and satisfaction. From your initial contact with our security consultants and throughout your future with us, you will find that all of our representatives are highly trained, professional and courteous. We have a fully staffed customer support department to assist you with any questions or concerns you may have. They will always work with you to ensure your satisfaction. That's how VMS Alarms earned our rating with the Better Business Bureau....

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Verified Reviews

A few reviews for this pro…

D

RATED

04/01/2013

When I attempted to contact VMS about these addition accessories enchantments to my system IE video surveillance, auto door locks , thermostat  and lighting control I revved no reply on three instances spread over three months. I then called the monitoring service Monotronics and it was weeks latter I began receiving calls back form them to assist in my request. Problem was is I would always be ca...

DESCRIPTION OF WORK
VMS out of Warwick Rhode Island are very good sales people. They sold me on an installation of a home alarm system which consisted of one wall mounted access panel three door contacts one motion sensor one fire detector one CO detector. A service tech (independent contractor) for VMS showed up to my home that very night to install it . He expressed many new items that could be added to the system available immediately and those available within the next couple months.

CATEGORY home security systems

B

RATED

02/29/2012

I spend about $ 47.99 every month. They installed the system about 6 months ago. They do 24 hours monitoring for fire, medical and security. I haven’t had any problems with them. They get their alarms turned off quickly after they are called. The price is about average. We have got a really good night system. I would use them again in the future.

DESCRIPTION OF WORK
I am using VMS Alarms and I have been using them for about 6 months.

CATEGORY home security systems

D

RATED

12/11/2011

Overall, I am somewhat dissatisfied with my experience. First of all, we are on the Do Not Call list, but VMS called and my husband participated in some type of home security "survey." (I was unaware that he had done this.) A couple of weeks later, we started getting phone calls from this company. We got at least one call from them daily, with as many as four calls per day at times. They never lef...

DESCRIPTION OF WORK
VMS Alarms installed an alarm system with monthly monitoring.

CATEGORY home security systems

SERVICE PROVIDER RESPONSE

Hi Member, I’m sorry to hear that you were disappointed with your experience. We truly appreciate your feedback, especially considering that from your post, this is clearly not the first time it has happened. VMS Alarms’ number one priority is customer satisfaction, so we’ve taken steps to prevent this from happening to future customers. VMS has a blog at staysafesecurityblog.com which has home se...
F

RATED

12/05/2011

Not well at all.

DESCRIPTION OF WORK
Someone from this company called my 82 yr old mother and offered her a deal she couldn't refuse.  She called me and I said I would check the company out.  They are not accredited with BBB in Rhode Island.  I also read the D rating on Angie's list. Because of these results, I decided to advise my mother against setting up the appointment with the salesman.  Since then, they have called her repeatedly and have called me at least 4 times even though I told them she is not interested.  If they call any more, I'll be forced to report the company to elder abuse.  This type of harassment  Is not good for her at all, it makes her anxious and nervous which is extremely unhealthy considering her fragile condition

CATEGORY home security systems

Services Offered

residential alarms, small business alarms, alarm monitoring, alarm installation, service and sales

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Emergency Service
Yes
Warranties
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