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Find Top-Rated North Scituate Heating Oil Companies

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Heating Oil Company reviews in North Scituate

Real People ~ Real Reviews ~ Real Results

  • Horrible horrible horrible customer service!!!! While you might get a friendly voice on the phone (Barbie), you don't get the friendliness showing up at your door. The owner (Eddie), techs and delivery people (except for one) are rude and as another reviewer said "disturbingly abusive". Apparently, you are not allowed to ask questions about services being performed. You're just supposed to allow them into your home, do what they have to do, hand you a bill and never ever ask a question. Never do business with a company whose owner is willing to yell, scream, swear and name call his customers.
    - Paul D.
  • I paid for the first year of service and the next year they billed me twice the rate. I called right away to say I did not want the service plan. They said fine but then continued to send me bills and add on late fees. They continued to call and mail and ask me to sign up for a contracted oil plan, while at the same time charging me late fees for a service that I told them on 3 occasions I did not want. Their cap-ed price plan was over 90 cents per gallon more than I could get from other retailers with similar terms and their over-billing practices are beyond just bad customer service. I would find someone else.
    - tori C.
  • The date of this event is approximate. I was a new oil customer and had gotten two deliveries from Rambone and
    Sprague. During the February cold snap, my boiler went out about 7PM. It was -3 degrees out. I didn't think to call Rambone, as my brain was associating them with oil delivery, not repair. For the next seven hours, I called, and waited for, five heating companies. In all cases I spoke to the answering person. In all cases no one responded! (All are on this list with good ratings- that's another issue.)  It was now -5 degrees out. I realized at about 2AM that Rambone might come.  I was getting really upset and worried about my house at this point. I called, a man called back in 15 minutes.  I was thrilled and thanked him and told him how grateful I was that he was going to come out. He couldn't find me in their computer and since they only service customers, he hesitated, but then said he believed me and would come. Then I thanked him again and explained that I was a new oil customer and had not thought to call earlier, that I been waiting for 7 hours for no shows and that I was getting pretty upset by the situation and thanked him again. THEN he started in - "You're not even in our computer, what's this f*ing game you're playing with me, you waited until the middle of the night to call? I'm not playing your f*ing game, you can wait until morning, no, no, no lady, I'm going back to bed and you can wait." and he hung up on me.  In between his rant, I was almost begging him to please listen to what I had said, and to please come out as I was freezing. He wouldn't let me get a word in. It was aggressive and disturbingly abusive. I will never go near this company again. I am just grateful that this man didn't end up in my house in the middle of the night. At 8 AM the next morning, a very nice lady called and asked if I still needed service.  I just couldn't get into it with her.  I told her no and to have a nice day.
    - claudia s.
  • I don't see them while they are delivering as they just leave the bill. I have them fill oil in the burner every year. They only come once a year but have come out when there have been problems. They are very punctual and come when they say there are going to come and do what they say they are going to do. They explain what they do and why they do. It is a little expensive than other companies but I love them.
    - Theresa H. D.
  • unknown
    - Paul C.
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    - Paul C.
  • They are very good.  They are very nice service man.
    - Antonia R K.
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Heating Oil Companies in North Scituate

Companies below are listed in alphabetical order.

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