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Moving reviews in North Providence

Real People ~ Real Reviews ~ Real Results

  • The moves were fraught with issues - they were unable, despite two attempts on different days to move a heavy bar unit to the top floor. In the second attempt, I would have expected a crew that could accomplish the job - the movers from the day before should have briefed their boss on the issues and they should have been prepared. They attempted to move the bar and in the process gouged the wooden stairs in many places and dinged up the walls. Additional damage was done to the lawn when the driver of the truck, despite a wide, straight driveway, ran over the lawn leaving about 30 feet of trench 6 - 8 inches deep. All issues were documented with photos and sent to the owner - George Metz. To be fair, he came out to the house, inspected the damage, and repaired the internal damage himself. At that time he took responsibility for the lawn damage and told us he would get a landscaper to fix it. That was in mid-May. By mid-June, I was finally able to connect with him and he asked me to get estimates for his approval since his landscaper was not interested. I did get estimates and passed the least expensive on to him (approx. $450). Since then, he has not returned any calls (at least 8 attempts) nor answered any emails. He also ignored a registered letter sent to him.
    - Arthur V.
  • The job went excellent like I said they were awesome. They made no mistakes nothing was damaged or broken everything was handled with care. They came prepared with tools that was needed to put bedroom sets together and dining set. I loved how they worked as a team everyone got along like a family. I even ordered them pizza and wings just because they were that awesome!! They put everything thing in the room that it belonged in. They also hooked up my washer and dryer and put that in the room it belonged in also. These guys were truly a blessing to me without them I don't know what I would have done!!! Great job guys keep up the good work!!! Hope to see you in the near future!!
    - Deanna M.
  • Can't say enough good things about Ron and his crew!   He responded right away to my email inquiry for a quote.  We spoke an decided the job would be about 5-6 hours based on a list of items I sent him to be moved and he quoted a price based on 4 guys.  He confirmed the day before.  Arrived on time and with a 5th guy he indicated he was not charging us additionally for. They were ABSOLUTELY FABULOUS!  They were efficient, took care with every single item they moved and were pleasant and professional!  They are absolute experts at what they do and they work like a fine tuned machine in harmony together.   The job actually took 2 hrs longer than anticipated - two guys had to leave and they reduced the hourly rate they charged us for the extra time.  I cannot think of even one criticism about them. I would hire them again in a heartbeat and highly recommend them to everyone!!  Thank you Ron and crew!  You guys were the BEST!

    - Elizabeth M.
  • I called after seeing A rating and positive reviews on Angie's list. He said he could move my daughter on day requested. My daughters move was to an apartment in same complex she had been living in. No driving involved.Hecnfirmed and quoted me a price of 295.00. Day before move he emailed me he would arrive at 1 pm. He called day of move to say he would be there at 1:30pm. I told him this was fine he arrived at 3:30 pm. He was annoyed and rude. 3 young men who worked for him were very nice and polite. He kept grumbling about how much stuff there was. I was prepared to pay for the move then original estimate.
    When the move was 3/4 done he announced he was leaving as his next customer was "screaming " at him. I had too practically beg him to at least take 2 heavy boxes and another piece befor they left. He took these items and drove the 2 seconds to new apartment he and the 3 young men unloaded the truck. He never made any attempt to place items in a the right place. The 3 young men working with the owner tried to do their best, but the boss just wanted the move over. He asked for more money even though he didn't finish the job. I gave it to him to get rid of him. I have moved several times in my life I have never had a mover leave without finishing the job. He left my daughter and I to move several heavy things and it took us about 3 hours. He is a mover I assume for a long time. People hire movers so they won't have to do the " heavy lifting" This was the worst moving eerie ce I have ever had. My daughter moved from a 3 bedroom apartment. How much furniture could she have had compared to a house move. Please don't use this mover unless you want to be overcharged and treated rudely and left with a lot of work to do . I don't understand how Angies list gave him an A rating.

    - Joyce S.
  • The Movers eere fantastic. I was given a courtesy call when they were on their way. They arrived, took a walk trough of what was being moved to understand exactly the scope of work. Once they had the understanding, they reviewed the paperwork and once done, they showed me the time on their clock and started. They attacked the boxes and furniture with care and expediency. They loaded all the articles very quickly and carefully. They were very professional and respectful. There was a 45 minute drive to the new location and a 2nd floor to deal eil on the unload. They still managed to get everything done in the 3 hours I purchased. I would reccomend this company to anyone that needs a move competed
    - Michael L.
  • I cannot say enough nice things about Ron and his crew. They moved me on a Sunday (without charging extra) and worked super hard the whole day to move my apartment from one to another. I have a lot of furniture, and I was impressed with how well they took care of it. Everything was wrapped nicely with drop clothes to ensure that no damage would be caused to them.

    Who would think a move could be fun? I got along great with the crew and found myself laughing the whole time, did I mention it started raining and it didn?t slow them down one bit?

    Before Ron left, my boyfriend commented on how much hard work they put into our day of moving. Ron responded ?This is what I love to do.?  I smiled because if you love what you do, you will exceed others expectations, that is exactly what Ron and his crew did for us that day.

    I would recommend Smoove Moving Company to everyone I know. These guys rock!

    - Lauren L.
  • What do you do when you have heavy, expensive machinery and equipment arriving and the only way to get it into the building is through a 2nd story window.? Hiring a rigging company is overkill, yet the job is beyond the scope of regular movers.
    As a Project Manger this is the kind of dilemma I often face and finding the right people for the job is not easy. But lucky us, we found Lawton Movers. Chris and his gang showed up on time and fully prepared for the job - metal ramps and all. Once I started to see them in action (working with our lead guy) I knew I could relax. 
    Everyone was courteous and professional and were confident in how to handle the job. They even stayed to help us place the equipment on it's stand and screw in the bolts. No need to hire another crew for that.  When we discussed the job originally, Chris said we would need 6 crew and I agreed. But then he showed up with 8, just to be on the safe side - no extra cost either. 
    Yes, it cost some bucks and they had a three-hour minimum, but given the value of this equipment, this was not the time to go on the cheap and it was worth every penny. Knowing I can rely upon them in the future is a huge de-stressor. Thank you Lawton Movers, you guys are terrific!
    - Joy M.
  • It went very well. I thought I was going to have to cut the fridge to get it out but he was able to lower it down from a 2nd floor balcony. He gave a free estimate, showed up on time, and charged exactly what he quoted. He was very efficient and made sure not to damage any hardwood floors or walls while moving the fridge through the house to the balcony.
    - Mark L.
  • Overall it was a fine experience with Smoove- the owner is a good guy and his team of movers were hard working and reliable.  We appreciated the amount of time and effort they put in and recognize it was a big job that required a lot of work.  There were a few things that could have been better- they under estimated how long it would take to pack everything up causing us to go over budget by at least $500.  Also, there were some key items left behind in the house causing us to return to the home and pack everything up, even though we had no intention of returning to our home and had signed papers for our attorney to do the closing with out us.  The good thing about them is compared to other moving companies that pack everything up and then weigh the contents- Smoove is an hourly charge, so it's very straightforward.
    - Cynthia D.
  • Awesome. Great price, really good movers, in fact I plan on using them shortly. If I could, I would give them eleven out of a ten. They were between $450 and $500 and they did a lot of work. They worked really hard and diligently, cleanly and they were very nice guys to have around. I found them on Angie’s List; the fellow’s decorum for a small company and his professionalism and then his availability had an impact as well in choosing them.
    - Donald A.
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Moving Companies in North Providence

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