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Moving reviews in Johnston

Real People ~ Real Reviews ~ Real Results

  • They were great. Nothing broken and did not miss anything. They were very efficient plus arrived on time. I was pleased with all the communication from the office that made it easy to anticipate the day.
    - Jean C.
  • Efficient, courteous crew helped with difficult move on a scorching day. Also needed to move furniture at destination point to accommodate setup for family member moving in. Very pleased with their service and patience.
    - James R F.
  • The move went A+, very smooth and professional. They worked quickly, not wasting any time. Considering they were being paid by the hour, this was very reassuring. Highly recommend these movers.
    - Kathleen C.
  • The experience with "My Guys Moving" will go down as one of the EPIC nightmares in my recent history. First, they did not bring some of the supplies promised for packing and made no attempt to have them sent over even though they were local. They had promised some wardrobe boxes, and I was told not to bother packing any clothing on hangers as the wardrobe boxes would be rented out free of charge. This never occurred. I ended up hurriedly packing clothing on hangers
    Next, it took 9 hours to load a small two bedroom apartment that was already completely packed. I was told it would take about 3-4hrs. It took nine hours because one of the two movers spent his time out in the truck rather than help the other mover bring out boxes and furniture. Things literally moved out one item at a time, one box at a time. We were late turning in our keys to the apartment we were moving out of. Additionally, we were not able to get very far down the road either, a major delay.
    The REAL nightmare occurred on delivery day! They were late by 3 hours, arriving late afternoon. After initially coming up to the apartment they disappeared for 60 min! Turns out they were down surveying the damage to our load. Our load of household goods was full of WATER!!! The truck had driven in rain and apparently had a roof and sides full of holes because 50% of our household goods were water logged!!!!!!!!!! We ended up pulling items out of soggy boxes and either choosing to discard them or dry them off. We had approximately 3000 lbs of wet soggy items to include clothing, linens, pillows, bedding, towels, photos, etc. In the interior corridor hallway outside of our apartment we had over six feet high piles of soaking wet boxes and items. 
    Meanwhile, as in the first loading, only ONE worker brought items up, one at a time! The other mover stayed down at the truck. The move-in took 8hrs going late into the night. During the move, the movers were belligerent with me, at times becoming menacing. I was afraid at times and at one point thought of calling 911. I phoned their boss, who was the woman who had been so nice on the phone selling the service. She would not return my calls. I texted her and she did return texts stating that she was at her Grandson's baseball game and couldn't deal with things. She did however, get curt and say essentially that I was upset over "four or five wet boxes" and that I was over-reacting. I told her 50% of our load was soaked and essentially lost. She didn't believe me. She ended up mocking me and telling her drivers to dump and run. She instructed them to leave all the soaking wet boxes on the loading dock outside and leave!!!!!!!!!
    My daughter and I started throwing all the soaking wet boxes and wet linens, pillows, etc back into the truck as the boss had instructed the movers to leave the wet boxes and wet items in our apartment's interior corridor, or on the loading dock and leave. In the end, the movers themselves felt bad for myself and my daughter and took away all the wet items and boxes even though they were told not to. It was about 3000 lbs worth!!!! We had NOWHERE to store this mess for claims. The piles were six feet tall!!!! 
    The next business day I contacted the mover who did not return my call. A relative of mine is a lawyer thank heaven and stated this nightmare went over and above any ordinary claims process. I called the parent company of "My Guys Moving", Stevens Worldwide. Stevens Worldwide did not get helpful until I got very ugly with them and told them I had a lawyer involved. At that point they became more cooperative. End result was a 50% refund of my moving costs. I think I should have gotten more considering all that was lost. However, I wanted a fast resolution and the ability to put this nightmare behind me. They did refund me promptly. I however.....I'm still replacing all the lost items. The memories of menacing and belligerent movers and their boss stay with me and hopefully will fade with time. My daughter is not well and has chronic illness. She was not well after this incident. 
    I beg of you, NEVER NEVER USE "MY GUYS MOVING". You will be so sorry if you do.
    The lesson learned is to interrogate any future movers thoroughly regarding loading/unloading practices, quality of truck used, and quality of workers. Get it all in writing and NEVER EVER prepay before delivery. 

    - Kathleen C.
  • They sent someone to do the inventory as well, which was an extremely high estimate for the work.  He was even making ethnic remarks, which made us very uncomfortable.; my daughter even called the company to tell them about it and that she did not appreciate it.
    - ANNE W.
  • I would higly recommend them! They saved my life, because I hired one company and they backed out 4 days before the move. I found C J Movers and Storage and they did such a job. They even called to follow up with the work provided.
    - ANNE W.
  • The service, from the initial inquiry to the completion of the move, was excellent.  The three movers (Ron, Frank, and Steven) did a great job.  Everything was wrapped/secured in the truck and arrived with no damage.  We would definitely recommend Economy and  use them again.
    - Sara F.
  • They arrived on the specified time and came thoroughly prepared to do the job that we discussed. They had enough help to get the job done in a timely fashion while taking the proper precautions to protect my furniture. When the job was done the price was the originally agreed upon price and there was never an attempt to increase it. I would without reservation recommend them to anyone who needed reliable, cautious, reasonably priced movers. I would absolutely use them for any moves in the future.
    - Michael C.
  • Called for a quote (which was the lowest of the three other companies I called) and booked C.J. Movers to move my furnishings for Saturday, Nov. 6. They arrived promptly at the time I was told to expect them and immediately got to work. The men were courteous, professional and very helpful. It took about 45 minutes to load up the truck. They unloaded at my new home in about 45 minutes being very careful. Nothing was damaged or broken or chipped or scratched. They insisted on unloading the things I had loaded in my car. Overall, I was very pleased with the service I received. I don't plan on moving again any time soon, but I would not hesitate to call CJ Movers again.
    - Jo-Ann L.
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    - Louis M.
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Moving Companies in Johnston

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