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Chimney & Fireplace reviews in Cumberland

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  • I would not recommend this company. Jay is the owner and works for Big Blue Bug. While he was here for a BBB project, he mentioned that he has a tree removable company on the side. I asked him to quote me on a small apple tree in our back yard, which was $250 and an extra $50 to remove the brush and wood. We set up a date for April 21st. A few days before he came, he left me a voicemail telling me that it would be an extra $50. My husband and I were a little annoyed but it was only an extra $50 so we didn’t give him a hard time. The day of, Jay said we didn’t need to be home, so we greeted and paid him, and left for an hour. When we got home, we noticed that he and his other worker were putting the brush behind our shed. My husband confronted him and his response was that it would break down and then changed the subject. Shortly after, Jay and his worker left with some brush to dispose of it and said they would be back to get the rest. They did come back and remove the rest of the brush, but said they didn’t have any more room for the large, cut up pieces of trunk and that he would come back the next day to get it, and we agreed. A week later we are still waiting for him to complete the job. I have been texting him all week and he keeps saying that he’s too busy with his primary job, but that he would be by that day, yet he never comes. Today, when I told him that my husband and I were not happy about this situation, his response was that he gave us a good deal, which we never asked for. Lesson learned to never pay up front. Also, the wood is sitting up against our neighbor’s shed. Please see attachments.
    - Katie F.
  • I purchased an Angie's List coupon for this service. The young man that came was thorough and professional. Laid down a tarp, didn't make any mess, did a great job cleaning things up. I would hire them again!
    - Mollie H.
  • Dave and his crew removed and replaced the top 8 or so layers of brick, repointed my chimney and fireplace, as well as waterproofing. The chimney was in terrible shape with several bricks loose or missing. The price was extremely reasonable compared to other estimates I received. Dave even replaced my chimney caps with new better quality ones. He is punctual, professional, and accessible. I will hire him again when it comes time for flue and chimney cleanings.
    - Paula I.
  • Excellent communication from quote to scheduling to performing the work. Kept all appointments. Work completed well and cleaned up - wouldn't even know they had been there. Very competitive price after receiving several quotes.
    - Joseph B.
  • They did what they said they would do. They cleaned both flu's, recommended placing a liner in the heating flu and put a cap on the chimney. No pressure for purchasing these services from them. They were clean, courteous and professional.
    - Chris I.
  • Jesse and his team at Renaissance Roofing were exceptional in several ways in their approach to our wooden roof: Jesse’s advice about repair/replacement was solid and conservative in terms of his assessment regarding the condition of the roof and its longevity; he noticed, suggested and added details (at his own expense) that enhanced the roof’s function; when he ran across problems that were outside the original job description, he corrected them (like sealing a chimney crack, replacing deteriorated shakes on the barn roof, and removing a broken weather vane that had fallen over); he was appropriately communicative regarding keeping tabs on the weather and its effect on the work schedule; the work was completed in a timely manner; the work site was kept neat and clean; and he followed up after the first post-repair storm to make sure that the leak had resolved. Jesse’s wide-ranging knowledge, workmanship and interactive style are excellent.
    - John M.
  • Both technicians (James and Sean) were professional, friendly, and informative.  I got good vibes from them immediately. 
    On their first visit, the technicians inspected both chimneys and told me what work needed to be done.  They explained things, including options for work that was not needed at this time but which could be done in the future.  They told me neither of my chimneys needed cleaning at this time.  There was no pressure to add unnecessary work to the contract.  I thought their price was quite reasonable for the work to be done.  An appointment was scheduled for the repairs. 
    Both chimneys (a brick chimney which vents the oil furnace and a cement block chimney for a wood stove) were re-pointed as needed and stainless steel caps attached.  Missing mortar was replaced in the vertical seam between the house and the wood stove chimney which runs up the side of the house from the basement.  A few holes in the wood stove chimney were
    repaired.  Waterproofing was applied as needed (to top of brick chimney?).  Having arrived later in the afternoon, the technicians worked until sundown.
    A follow-up visit was needed when it was discovered that one small seam had been missed while re-pointing the bricks and a small repair in the wood stove chimney had been overlooked.  However, this was understandable as it was almost dark by the time they finished working during the initial appointment.  James and Sean cheerfully came and finished the overlooked spots, which gave this company good marks for customer service.
    The only downside was that I never heard back from the company when I left a message asking about whether or not the small hole near the top of the wood stove chimney had been repaired.  Because of it?s location it?s hard to see; however, a closer look with binoculars seems to show that it?s not a hole in the mortar, but a seam that?s been filled with some sort of dark material, giving it the appearance of missing mortar.  Perhaps a minor issue, but it would have been good to have this explained to me. 
    Overall, I recommend this company for their upbeat attitude and professionalism.  I also appreciated the $50 Angie's list coupon.
    - Santa P.
  • This was a year ago and I was totally satisfied with the work of Dave Ferreira and his crew. They took care of everything including the installation, removal and cleanup. At the end the gutters were thoroughly cleaned.  The cleanup was done at the end and also in the middle. All entrances and exits were always available. Flashing was replaced around all stacks as well as the chimney. A cap was requested and installed on the chimney. Last winter (2014-15) there was excessive snowfall that accumulated and lingered on the new roof. There was zero leakage or damage.  The price was slightly because we chose the bast grade of shingles: CertenTeed Landmark TL.
    - Louis H.
  • Our provider was terrific.  He was professional and well versed in his job. He gave a precise estimate and performed to the estimate,  He cleaned up the work area and his customer service was excellent. The provider arrived at the agreed upon time. Accolades to Ultimate Chimney Sweep on a job well done.
    - Debra C.
  • They gave me a window between 7:30 and 9am.  I received a call at about 7:45 to let me know they were ten minutes away.  When they arrived, they looked over the job and gave me a good understanding of the current state of the chimney, listened to my intended usage, and gave recommendations on what repairs may be worthwhile and which could be deferred.  They spread a blanket over the floor and the hearth and used a vacuum system to control the ash.  They inspected the chimney inside and out and gave me an illustrated report on the condition. The whole job took less than an hour and they left me with an estimate for the optional maintenance work if I wanted to do it in the future.
    - Joseph I.
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Chimney And Fireplace Contractors in Cumberland

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