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Towing reviews in York

  • F
    BEARD'S TOWING INC
    In the field at 4 am they did not flip the jeep over, instead dragged it up the ramp with the tow hook which resulted in even more damage to the frame. It was angled wrong so they kept having to adjust to pull it up. They had a funeral to go to the next morning so oil and fluids were leaking our of the engine until 2 pm when they finally flipped it back over. But in the process doubled the damage. I understand flipping it back wouldn't be perfect, but they broke 2 more windows, the drivers side rear view mirror, absolutely destroyed the center console and dash board, and added a lot of damage to the overall frame. They took a fixable vehicle and absolutely totalled it. I believe it was recklessness that caused the additional damage when most of it could have been avoided by flipping it that morning. Not to mention the woman was very defensive. It felt like she was trying to convince me to give them the title and be done with it. Needless to say this will not happen, no matter what I decide to do with the car. I wonder if this is a recurring problem.
    - Carmen E.
  • A
    MEINEKE CAR CARE CTR
    These guys are all veterans from the Iraqi war that own it. They are a family. I was in there before with my girlfriend's car and overheard a guy ask if they were doing free oil changes for Veteran's Day. They said yes and I asked if I could get one because I am a veteran. They scheduled me. They not only did it on Veteran's Day but the whole weekend. It was 4 days of free oil changes. They sent me a letter in the mail afterwards thanking me for my service. They gave me the preferred oil change that came with 4 free months of roadside assistance. I used that for free to get towed there when I blew out my tire. They really came through for me. They service anybody and do almost anything to cars. My experience has been nothing but outstanding.
    - Samuel R.
  • D
    LOUIE'S AUTO SVC
    One of the tires on my utility trailer blew out while on my home.  I did not have a spare tire so I jacked up the trailer, secured it with jack stands and cinder blocks, removed the bad wheel, and proceeded to search for a new tire.  As it was late at night I had no luck finding a tire and decided to try again in the morning.  In the morning I obtained a new tire only to then discover that my trailer had been towed Louie's Auto Service at the request of the state police.  OK.  So far, this experience was just a big headache.  Nothing more. 

    I went to Louie's, paid the $130 bill for a one mile tow, and proceeded to their storage yard to retrieve my trailer.  What I found was that the trailer had been badly damaged by the towing.  With only one wheel on, Louie's dragged the trailer all the way to the storage yard.  They did not bother to bring a flat bed tow truck.  As a result, the axle of my trailer was bent and a welded bracket was broken off.  In addition, the tow driver did not bother to put up the small retractable front (third) wheel of the trailer and it was bent and completely broken as a result.  Lastly, the driver also did not bother to jack up the trailer and remove the jack stands, but simply pulled the trailer off of them.  As a result, one of them tilted over and collapsed, completely ruining it.  I was stunned and dismayed. When I got home I called Louie's to ask that they reduce my bill by the cost of the retractable wheel and the one jack stand.  I was told four or five times that it was not their fault, but rather my fault because the "trailer was overloaded and had no integrity."  I explained that his own driver had tested the load on the retractable wheel while I was at the storage yard and found that it was easily lifted.  In other words, the trailer load was well-balanced and could not have caused the retractable wheel to collapse.  I also pointed out that the jack stand was rated at 6000 ibs.  After hearing the same response about my trailer lacking integrity I pointed out that he (Louie) had no basis for this claim and that I was an engineer and am trained to understand how things break.  At that point, Louie said "You're an engineer and I don't know nothing.  This conversation is over."  And he hung up.

    Two pictures of the jack stand and the retractable wheel are attached.  Their replacements cost a total of $45 but Louie's is unwilling to talk to me about it.  Not what I call good customer relations.
    - James K.
  • A
    KAARS INC
    unknown
    - Charlie M.
  • F
    BEARD'S TOWING INC
    Old woman was just nasty.
    - Juanita C.
  • F
    LOUIE'S AUTO SVC
    unknown
    - Bryan B.
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Towing Services in York

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