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Hvac Repair reviews in White Oak

Real People ~ Real Reviews ~ Real Results

  • They did an excellent job. Walked me through the process, explained options, and even left me some extra duct panel to fix the hole where an old humidifier was attached. They also tried to charge the old unit, free of charge, in order to get me through a couple of days before they could come out to install the new one.
    - John S.
  • Hands down there is no better HVAC company in the greater Pittsburgh area. I asked a neighbor who I should use and he recommended the Howard T. Moore Co. I'm glad he did. Not only did they accommodate my unusual request, they were consummate pros. They clearly explained everything that they were going to do, how the equipment should operate, what I should expect and what it would cost upfront. They did an excellent job and the price was fair! What really blew me away is that they followed up with me a couple days later. That's unheard of in this industry! They wanted to make sure everything was operating properly. I cannot say enough good things about Howard T. Moore Co. There is a reason they've been in business over 50 years and don't have to advertise. Their quality of work and professionalism sets them far and above all the others. If you need heating or air conditioning service and you want to deal with an honest, upfront, prompt, forthright company, don't waste your time with the con men or hack job companies. Go with the best, go with Howard T. Moore.
    - Matt G.
  • The humidifer works very well on the furnace.  I have noticed a big difference in the air inside the house.  Also, there's no static electricity when you walk across the carpet.  Not getting shocked is always a good thing!
    - Scott L.
  • I had a proposal from another contractor for a new furnace/HVAC system. I was unsure as to the quality of the proposed products because of the negative reviews I had seen online. I did not want to waste Germek's time regarding coming to the house to give a proposal but was hoping for an honest discussion of the system and a ballpark cost. If the ballpark cost was competitive then I would afford Germek the opportunity to visit the house and provide a proposal.
    After speaking with the receptionist who was exceptionally cordial, I spoke with Michael who discussed the product I was interested in and gave me a ballpark price with an understanding of the house conditions that could affect the installed price. Michael gave me a great insight into the manufacturing involved in different furnace products and assured me that most issues with HVAC systems are the result of poor installation.
    I am exceptionally grateful to Michael and Germek for taking the time to discuss my issues and allay my fears about HVAC systems.
    - David P.
  • I've dealt with 2-3 techs, who were all thorough. When they do the cleanings, they tell me what they did and explain what went on. The tech that came out last time was very patient and gave me options. They're always very responsive. I've signed up for their annual maintenance program too.
    - Cindy W.
  • The actual inspection went very well. He tried to up-sell two items, but I chose not to purchase them. 
    The service provider could benefit from non-discrimination training. I'm a late-20s female, married and currently pregnant. I work full-time and took the day off work to be home for the inspection. I also kept my toddler home from childcare since I was off for the day. Toward the end of the provider's work at my home, my parents arrived to babysit while I ran an errand scheduled for after the provider left. 
    Here is where the provider made his mistake. Instead of addressing me, the homeowner and the person whose name was on the service agreement, he spent his entire end-of-visit summary/sales pitch talking to my father. My father does not live at my house, nor does he have any decision making power regarding my home. The service provider completely ignored me, even though I was standing next to him, as he addressed my father who was seated across the living room.
    Additionally, he made an off handed comment about noticing the change in temperature with the air conditioner, since I'm "home all day with the babies" - except, I'm not. 
    Overall, the service he provided was fine, but he really needs training regarding how to act in a non-discriminatory manner.
    - Robyn S.
  • Our experience with them has been great. They are a great company. I would recommend them to anybody. Their price was good for what we got. We would definitely use them again in the future if we need to.
    - Debra R.
  • They were very polite on the phone when scheduling and Justin arrived promptly on the scheduled date.
    We had just recently moved to the area from across the country so were very nervous about finding a good Heating & Cooling repairman and this is why we joined Angie's list.  We thought this Big deal would be a good way to kind of 'interview' a company at work.  Well, with the help of Angie's List our search ended with our first need for a company such as this - thank you!  Justin was very professional and seemed very knowledgeable in his field.  My husband was very pleased with the inspection and I know that we will be calling South Hills Electric Heating & Cooling if we ever need this type of work.
    - Cindy B.
  • The service technician, Jerry, arrived on time and was very pleasant and professional.  He proceeded to the basement and checked and cleaned the furnace.  My husband was very happy with the thoroughness of the technician's  work.   He replaced some small item that was rattling and there was no additional charge. 
    - DIANE C.
  • I'm a property investor and have used JRB many times over the last several years.  He has done work ranging from tune-ups to repairs to full replacement / installation.  Jeff is knowledgeable, professional, and reliable.  His prices are very reasonable given his knowledge and expertise.  As an investor; I have built a "team" of people who I work with.  JRB is definitely a member of that team!

    - Jon S.
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HVAC Contractors in White Oak

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