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Siding reviews in West View

  • A
    New Horizons Home Exteriors and Window Co Inc
    The estimator to the work crew were very prompt , courteous , professional and very helpful with any questions that we had,they were also very kind when we wanted thing changed. All in all we would use and recommend the company.
    - Ken P.
  • D
    Suburban Home Improvement
    I've been putting off writing this review for a long time because I've been really uncertain of what to say exactly. My interaction with Suburban started off so well that it's been hard to believe it ended so poorly. We contracted with Suburban to have the roof on our house and the flat roof on our garage replaced. Because the box gutters and capping weren't looking great, I also requested that those be realigned, secured, and/or replaced where needed.
    Suburban's Don Poehlig came out to give me the estimate, and it seemed like he was very thorough. He also wasn't pushy, which I appreciated. We agreed that the work would start sometime around May of 2012. As agreed upon, the workers showed up around that time and did the main roof tear-off, the replacement, and even installed a solar air vent that I had requested. They also did the work on the flat garage roof. The workers were friendly and did a pretty good job of picking up after themselves.  I was suitably impressed by their professionalism at this point.  When Don came to pick up the check, I asked if they were going to take care of the box gutter/capping work. Don realized that had been forgotten. Since most of the work had been done and what was left was fairly insignificant, I offered to still pay them even with the remaining items outstanding. Don thanked me and assured me someone would be out in the next week or so. In retrospect, that was a big mistake.
    Two weeks later, I called to see when someone was going to come out. We played voicemail tag for several weeks, it seemed, and finally got a date for someone to come. We arrived home that evening to find the work still undone. I waited a couple more days to see if perhaps we'd just gotten bumped back a day or two due to weather or something before resuming phone tag. I
    finally connected with Don after more phone tag, and he informed me that there had been a bees' nest inside the gutters that prevented them from finishing the work. I completely understand that being a legitimate reason to not finish the work, but I wish they had called to let me know rather than waiting for me to hunt them down. Don offered to have someone come out in the fall to finish the work after the bees were dormant.
    Fall arrived, and I (unwisely) waited to see if Suburban would pre-emptively finish the work. In November, I called them to ask if they would complete the work. Don came out to see what work I was referring to. As I showed him the box gutter and capping work, he told me that they were just ?doing me a favor? by taking care of that work. I pointed out that that work was actually covered in our contract (see photo: ?Installation at the discretion of the Suburban Home Improvement installer. Reseal box gutters, renail capping along top of box gutters and add material (capping) if needed.?)
    In addition, since the time Suburban had finished the work, we had observed water damage on a bedroom wall reappearing where we had major issues previously. I had showed Don this water damage when he came to give me the original quote and had been reassured by him that a new roof and flashing would take care of the problem. While Don was out, we showed him that the water damage was reappearing. He told us that the damage on the bedroom wall was happening because we needed to get our chimney capped. That wasn't what we were hoping to hear because that particular water issue was 95% of the reason we'd decided to have the roof redone. Also, since replacing the roof, we had already gutted the wall and replastered and repainted over the damaged area (which was now showing water damage again). [On a side note, we asked the chimney cap contractor to look over the flashing job Suburban had done, and he needed to fix some of it.]
    Within a week, someone came out to our house and finished the capping. But, when I say ?finished the capping,? essentially, it looks like they put a piece of capping where it belonged and threw a single nail in it to hold it on.  Nothing was realigned or secured otherwise.
    So, at the end of the day, this is what we have to show for our work with Suburban:
    The Good:
    - a replacement roof, the shingles of which look nice and have stayed intact
    - a solar vent correctly installed on the roof
    - a garage roof that (we think) has actually stopped leaking entirely
    The Bad:
    - box gutters and capping that looked as bad as they did before the work started and now look even worse because the wind has torn off a huge amount of box gutter/soffit/fascia/capping because it wasn't realigned and secured like we requested (see pictures)
    - a chimney cap for $700 put on by a different contractor that we are hoping has finally taken care of the water problem in the bedroom
    - a wall in said bedroom that once again needs to be fixed and repainted
    - a $12,500 dip in our bank account for what we paid to Suburban + the amounts we've paid for the chimney cap, the fixing of the bedroom wall a second time, and someone to do some serious work on our box gutters/soffit/fascia/capping
    - hours of phone calls, hand wringing, regrets, and trying to figure out what the next course of action was each time something else cropped up
    In retrospect, it seems that we could've waited to replace the main house roof. The most significant problem appears to have been solvable with a $700 chimney cap. Go figure. We had another contractor bid on the roof work before we selected Suburban. He was more expensive and his quote process/communication was a little disorganized, but in retrospect, we wish we had gone with him. Perhaps these are just the woes of old houses that contractors can't anticipate, but we feel like any contractor whose house looked like ours does after a roofing job was completed would be hopping mad.
    Why am I finally writing this review now?  The box gutters/soffit/fascia/capping all coming down over the past couple months has been the straw that broke the camel's back.  We've tried to make excuses for Suburban to ourselves for the past couple years, but with our house now looking worse than it did before we had it roofed, we just couldn't excuse them in our heads anymore.  Correction - I couldn't excuse them anymore.  My husband has been trying to get me to review them since 2012, and I just couldn't bring myself to do it.  But, here we are.  Suburban was such a promising contractor - A rated on Angie's List and everything on the front end going so well.  But, the back-end has been devastatingly disastrous.
    - Heather B.
  • F
    KB Contracting
    said he guarenteed all of his work, and he does not. I had referred him to a co worker and he did her gutters, a year later, she's still having the same issue, and he convinced  her, after charging her $500, to give him a old ladder that was her deceased fathers.  Beware. 
    - bonnie c.
  • A
    Amish Construction Co
    It went wonderfully!  All the work was done with attention to detail, and with a high level of quality.  the workmen showed up on time and spent their time well.  And, I believe that all the jobs were reasonably priced.
    I recommend this company strongly and without reservation to any homeowner who needs any kind of repair job.
    I plan to use the Amish Construction Co. next summer, to perform additional, but nonurgent, repair jobs on the main floor and in the basement.
    - MARY ANNE M.
  • A
    Mark C Honess CO
    He was great and his price was very reasonable.  He's prompt, he will adjust his schedule to a homeowner's schedule, he cleaned up very well after his crew came in, his work was exceptional, the materials he used were very, very good.  He's real easy to work with...good guy.  He's an A plus. 
    - Edwin W.
  • A
    LEGACY REMODELING INC
    unknown
    - Paul R.
  • A
    Amish Construction Co
    While having our roof replaced we asked for a bid on the siding. The job was completed immediately and the siding looks beautiful.
    - Kathy B.
  • A
    Mark C Honess CO
       All went well. The team that Mark Honess has put together is efficient and competent.
    - Joel M.
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Siding Contractors in West View

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