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Roofing reviews in West Chester

  • A
    Tetlow Builders LLC
    I chose Tetlow Builders from a group of three contractors that bid on the job. My selection was based on a strong recommendation from a trusted contractor friend. The project started in the spring of 2019. Harry was the lead carpenter who worked in the project from start to finish. Although working with a fairly comprehensive set of plans, some items lacked detail. Whenever that happened, Dave Tetlow and Harry would discuss possible options with me to arrive at the best solution. None of these issues generated a change order. Dave was always accessible and responded quickly to any item that needed resolution. The interior drywall work is excellent. After the room was painted, no taped joints were visible. Dave's subcontractors also performed in a similar manner. Edwin Ivy from Ivy Roofing installed the waterproof membrane under the 2nd floor deck. He was alway diligent in seeing that the details were done right so that no water leaked into the sunroom. Bill Tryon from Tryco Electric is one of the most conscientious electricians. His attention to detail is unsurpassed. After spending 35 years in building construction I recognize Tetlow Builders' quality and work ethic and they have my highest recommendation
    - Robert F.
  • A
    Burdett Roofing & Exteriors
    I recently hired Mike Burdett and his crew to replace my roof and siding, and I could not be more happier than how it turned out and how Mike and his guys worked. Mike was extremely communicative with me leading up to the project start date, he came by the house to confirm our choices for both shingle color and siding color along with the flashing, gutters, shutters, etc. He walked the property with me to explain exactly what they would be doing and be sure that there wasn't anything we weren't on the same page about. He and his guys showed up early to start the roof removal project and finished in under a day and half. They were so professional, clean, and efficient and the roof looks great. The siding was done a few weeks afterwards and again it was such a stress-free process. Mike was in contact with me throughout making sure everything was going how I had hoped and that I was satisfied with it all. Again, we couldn't be more happy with how the finished product looks. They did an outstanding job, and Mike was such a great guy to hire. His prices were comparable or lower than majority of the quotes we received and the personal touch he puts into the job keeping us informed throughout were well worth it. I would strongly recommend Mike Burdett for any of your roofing or siding needs; you will not be disappointed and you can tell he really cares about making sure the job is done exactly how you want it and takes a lot of pride in his work.
    - Freddy H.
  • A
    Isaacs Home Improvements
    We used Isaac���s home improvement for new gutters. We are extremely pleased with their service. There was an adequate number of men to do the job, the worksite was kept very clean, they were polite and responsive. Isaac could not of been more polite or more friendly. He made sure we were pleased with the progress every step of the way. I would happily use their services again
    - Suzanne O.
  • A
    Jara Construction Roofing & Siding
    We hired Jara Construction after meeting Miguel and getting an estimate. He was quick to respond to us, answered questions and pointed us in the right direction. As we got started it was clear he really knew how to waterproof our home amd made sure the job was done right the first time. I am confident our house is now waterproof and extremely beautiful. Miguel helped us with 13 windows, all new gutters, downspouts, interior trim and Hardie plank siding. His team is professional, courteous and very hard working. They were at our home daily through summer heat and sometimes pouring rain. I would highly recommend them if you are considering hiring a contractor you can depend on!
    - Kathryn C.
  • A
    Stoney Ridge Contractors LLC
    We chose Stoney Ridge Contractors for several reasons. Our neighbor had his roof done last year so we was able to see the crew at work. Afterwards, we spoke with our neighbor and he confirmed that they did a great job. Also, we had gotten quotes from other companies and Stoney Ridge's price was very good. Depending on the day, there were 3-4 crew members who arrived around 7:30am and worked until about 4:30pm or so. The entire job took three days to complete. Everyone on the crew was polite and worked diligently. The price quoted is what we paid and the crew did a good job cleaning up after the project. The whole process from speaking to the sales person, to scheduling the job and then having the roof done was easy. Everyone involved was very professional. I would definitely recommend Stoney Ridge Contractors for your roofing needs.
    - Cheryl V.
  • D
    Ned Stevens Gutter Cleaning - New Jersey
    When I booked the service, I was told that they would clean and make any repairs to the strapping or loose nails on the gutters. The company does not make appointments, but at my insistence, I was given a date for the service so I could be home when the work was being done. The workers who came out to clean our gutters did not do the repairs that were promised. I could see on some of the lower areas, that the nails were still protruding. The workers did a poor job cleaning up my deck when the job was completed. They used a leaf blower to blow some of the debris off the deck, but left the deck surface, deck furniture and barbecue grill dirty. Later in the day I found a tag, left by the foreman, hanging on the front door. The tag said, "If this box is checked, our foreman found a problem. Please call us for details." The foreman did not mention any problems to me while they were working on my property. When I called the company, I was told my gutters need to be replaced. I asked why the foreman had not told me about this. The representative said that all customer service is handled out of the main office. The representative was nothing but a sales person who tried to sell me an expensive service with a hard sell and scare tactics. I was told that the repairs that were included in my service (but not done), would not correct the problems with the gutters. I was told that I needed to replace the gutters immediately or they would overflow and cause damage to the foundation of my home. Although they claim to have a local office, this is a large company that operates out of a main office in New Jersey. There is no local office or representative to help out if a problem arises. If you prefer to work with local businesses and develop a long term working relationship with your contractors, as I do, this is not the company for you.
    - Theresa S.
  • A
    UPS N Downs Services
    It went really well. I was waiting for another company to clean out my gutters and was being told that they were very busy and weren't able to schedule an appointment. After about 4 weeks of waiting, my neighbor recommended Jay at Ups and Downs Services. Jay was out within 5 days of my calling and quickly determined that there was a birds nest on top of my gutters that had caused the blockage and promptly removed it. I was very happy her was able to fit me in that quickly. He is very friendly and shows up exactly when he says he is going to.
    - Suzanne G.
  • F
    Everything Gutter
    Terrible customer service. Technician said he would come to home to give estimate. My husband took off from work. Technician never showed. He didn���t even call until my husband went on line and typed in a message to see if he was planning on showing up. My husband left a vm earlier in the day but no response. Technician called around 3:40 pm immediately after on line inquiry was sent. Technician said he got tied up and wasn���t going to make it. He then requested pictures to be texted so he could give a quote over the phone. After pictures he said he didn���t think it was the gutters. Asked my husband to run a test to check for clog. Seriously? We���ve had 2 other companies come to the house and give quotes. They agree the 4��� gutters are not wide enough to handle heavy rains across 40 feet. The rains just flow over like a waterfall! There are no clogs! My husband totally got impression that Technician just didn���t want to come out or didn���t want the job or both. Why didn���t he just say that the day before? Save everyone a lot of wasted time. There are a lot of people who DO want work and who do know how to treat customers. Obviously this company doesn���t need work and doesn���t know how to treat customers. Whatever you do, don���t take off from work to wait on a technician from this company.
    - Jacqueline M.
  • F
    Benny Bennett Contracting
    Benny stated we needed the entire roof replaced. He was going to do it for $1000. We said ok. He was scheduled to come out several times and rescheduled due to rain, understandable. But then he stated he was going to come on Thursday. Thursday came and went with no Benny, no rain and no call. I called hime on Friday morning where I got his voicemail. I left a message as this roofing job was time sensitive due to a painter having to be reschedule every time he doesn't show. He did not show on Friday, nor did he call. I called another roofer that two of my neighbors used and he came out the next day. He said in no way did I need a new roof. He showed me and my husband where the leaks were coming from. Areas that needed repair not the entire roof.
    - Lisa L.
  • A
    P J Fitzpatrick Inc
    John got up on the roof and immediately determined the issue and was able to fix it. He assured me that if that problem chopped up again, he would come and take further steps to correct the issue. Thank you John
    - carol S.
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Roofing Contractors in West Chester

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