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Plumber reviews in West Chester

  • A
    Horizon Services
    Always pleased with HVAC services. Most recently, had an outside faucet pipe burst causing basement water damage. The plumber explained his repair procedure and reasons perfectly to our understanding.
    - Helen D.
  • A
    Pierce L Shallis Landscaping & Design
    Pierce and team were extremely responsive throughout the whole process (initial quote, follow up/questions, picking out the plants, day of installation). Cody is great and came out for the initial quote - he took pictures/video so they could prepare the quote (a high level quote was sent within hours, followed by a formal quote via email). We had new flower beds installed along with many new plants/bushes, had certain areas graded and seeded, and pop up emitters installed for proper drainage. We chose to go to the actual nursery to pick out the plants - Pierce gave his opinion and talked us through what would work for our property. On the day of installation they arrived promptly with a large team and completed the job quickly but with an attention to detail and quality. Overall extremely happy with them not only for their responsiveness but also for the great work product and quality. I'm sure I will use them again for future needs and I highly recommend. You may find a less expensive quote elsewhere, but as others have said you get what you pay for.
    - Jessica M.
  • A
    Edward Powell Pump And Well Drilling Inc
    I have used Powell Pump and Well at least 3 or times now and am a little late writing a review. They repaired my well, which was leaking, installed a UV light to purify my well water, and even serviced some interior equipment. In all cases, they were fair, professional, and reasonably priced. I will definitely hire them again.
    - Thomas M.
  • A
    Stone Masters Inc
    A team of specialists undertook the improvements each with a high level of professionalism and coordination. First, "Bubba" and Trae efficiently removed our old Corian. We had been warned by an interior designer that this step often damages extant tilework. "Bubba" left a long grout line from our mosaic w/perfectioon--no need for touchup. On their heels came Brandon to produce the requisite templates. He had a remarkable overview of each step and was able to give useful advice. He worked around some less than perfect cabinets. Finally Ryan and Eric did a precise job installing the quartz and Blanco sink and Kraus faucet. On their second trip (to install backsplash) Cristobal went out of his way to introduce himself in a ggracious fashion. But it was Karlene who caused such a small project to yield such a large impact. I put here last here although she did the most to assure our satisfaction. The result was due to her caring and diligent attention from choosing the "stone" to teaching us how to care for it.
    - John L.
  • A
    Neptune Plumbing and Heating, LLC
    I found a new replacement tank online that was cheaper than Amazon! Scheduled work with Neptune before ordering tank. I had set up timing with Neptune to call them when tank would be available. Ordered tank and had it on my front porch in less than 22 hours, that���s Coming from north NJ (Amazing). Notified Neptune, they came out 2 days Early. All went perfect, 45 minutes, no fuss, no mess. + I saved min $300 over other over the phone quotes. It���s nice to see Brian has his son with him as a plumbers apprentice. I have future plans for his continued services.
    - Rich M.
  • A
    Pete Bilotta General Contractor LLC
    Pete was extremely responsive, friendly, and knowledgeable. He was very fair with pricing and gave us a quote for the job, not an hourly rate. His communication was strong, as he always kept us updated throughout the process. He is kind, honest, and trustworthy. We would highly recommend Pete to anyone over a typical electric or plumbing company--- he is licensed and can do it all! We will be using him for all of our electric and plumbing needs going forward.
    - Stephanie Q.
  • A
    Joe Georgini Plumbing & Heating
    Joe came highly recommended from a friend, and did an excellent job. He was extremely responsive and professional. It was nice to be able to communicate by phone and text, and send pictures of the issue before he came to the house.
    - Lisa C.
  • A
    Stone Masters Inc
    Everyone I dealt with was friendly, knowledgable, and professional. Karlene worked with me to select the stone, tile, and sink, and explain the entire process. She was very helpful, offering advice and providing a clear list of what I needed to do each step of the way. Fedo and Matt did the removal of my old countertops, and when they discovered issues with my cabinets not being level, they were able to rearrange their schedule and fix my cabinets the same day, making everything ready for the installation. The countertop installers did a great job (I don't remember their names), and also installed the new cooktop I had purchased. The plumber came the same day to get the sink and dishwasher reconnected. The following day Bubba and Trae did all the backsplash tile work. They came back 2 weeks later to seal the tile, and were able to fix a couple of issues I had found at the same time. Before each visit I received a confirmation email or call a day or two before, and a call about 30 minutes before arrival. My kitchen looks wonderful, and I have already recommended Stone Masters to a friend. I would use them again without hesitation.
    - Jean B.
  • A
    Stephen H Wagner General Contractor
    Stephen came in and gave us a fair quote and great recommendations as how to approach the finishing of our basement bathroom. We installed a Schluter Shower kit, with full tile throughout the shower (including ceiling). We tiled the bathroom floor, and added a tile accent wall. They also installed some basement windows. The work was done exceptionally well, with great communication from the crew and Stephen. We had a very tight deadline, and Stephen was honest and forthcoming throughout everything. They ended up squeezing us in, and finishing ahead of schedule. Dave (crew lead) was a consummate professional and offered a lot of guidance for decision making while following instructions impeccably well. There were no surprises or change orders and everything came in according to the budget/quote. We will definitely be using Stephen for future projects. It's tough to find good honest contractors these days, and you can't go wrong with Stephen and his crew. Thanks again!
    - Wayne G.
  • C
    Waterproofing One
    My main reason for hiring them was they could do the work on a specific day (Fri) that week and I knew I had no plans. Plus they had other good ratings. They also promised a 1 day job. With other companies I knew I was going to have to do more planning around schedules. They even gave me a discount because they had a hole in their schedule. They never showed up on Fri and did not call (office staff issues). I called and we rescheduled for Monday, they showed up late (new truck hit an overpass), and did not finish that day. When they did show up, the lead guy looked at the job and completely re-engineered it. He was hyper and a bit scattered in his thoughts. It turned out he was the owner but I did not know at the time. I had extreme reservations but was on the hook schedule wise and did not want to start all over again so let them do the work. On day 2 the owner's brother showed up to finish the job and he told me he would not have done what the workers did the day before to patch the crack in the foundation. I think the work was eventually good and have had no leaks, but it was quite an experience.
    - Richard C.
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Plumbers in West Chester

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