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TSI

Founded 1989 • Angie's List since November 2009

B Rated | 206 Reviews

Description

TSI provides long-distance moving and shipping services nationwide, specializing in small loads or small moves. We do not do local moves. We ships furniture, household goods and "less-than-truckload" freight of most kinds. We also offer specialized services for seniors and for high-end luxury moves. (Freight service only available to Alaska and Hawaii. )...

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Olympia Moving & Storage

Olympia Moving & Storage provides professional residential and commercial moving services that exceed expectations. We have built a reputation as a premier Boston, Washington DC, Austin, and Philadelphia relocation company during our 25 years in business. We are 2-time winners of Wheaton World Wide's Mover of the Year award, maintain a 95% client satisfaction rating, and the preferred relocation partner of real estate companies, universities, and companies. Whether moving a 1-bedroom apartment in the city or a 5,000-square foot house in the suburbs, each residential move that we perform carries a unique set of challenges. Olympia's professional staff and crews tailor our services to your needs, are accountable, and ready to solve any challenge Olympia Moving is also your one-stop commercial relocation shop. Our professional moving crew can handle moves of any size. Our relocation processes and consultants work in tandem to reduce downtime and keep your business productive. We specialize in a variety of industry relocations, including: Office, Laboratory, Universities, Technology, and Hospitality.

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Verified Reviews

A few reviews for this pro…

F

RATED

05/07/2018

If I could give TSI -10 stars, I would. Awful service, worst customer support. I have paid $800 for white-glove delivery of a mattress from MN to IA. They took my money and assured me delivery would be approximately 3-4 weeks after pick-up. It is now 5 weeks later, the mattress is still in NC, with no delivery date even scheduled. TSI takes ZERO responsibility. They told me to take it up with Rick...

DESCRIPTION OF WORK
Ship king mattress from MN to IA

CATEGORY moving companies

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed]. Thank you for taking the time to provide us with your feedback. We have looked into your case and we would like to apologize for the delay in your mattress delivery. We are able to provide an estimate, but our pick-up and delivery dates are never guaranteed - something we always mention at the time of booking. We assure you that we have absolutely no interest in deceiving...
F

RATED

01/05/2017

We were assured it would be repackaged with blankets or some other padding before it was shipped to Atlanta. It was never repackaged, no additional padding was provide only the original plastic wrap and cardboard. When it was delivered, it was deposited upside down and broken. Although they did repair it, they refused to discuss a reduction in price because of their failure to package it as promis...

DESCRIPTION OF WORK
We had a handmade antique doll house we wanted to ship to Atlanta.

CATEGORY moving companies

SERVICE PROVIDER RESPONSE

First, we would like to apologize for the way your item arrived at your house and for the damage to your item. We would however like to note, the whole item was wrapped in cardboard to prevent rubbing and scratching, then shrink wrapped on top. It was blanket wrapped in transit as well. When it showed up with damages, we sent a professional repair person to fix the item to the customer's satisfact...
A

RATED

01/05/2017

They were excellent! I would definitely use them again in the future. I was always in contact with them, they were very nice and respectful.

DESCRIPTION OF WORK
They moved me from Naples, FL to Richmond, TX.

CATEGORY moving companies

A

RATED

10/02/2016

TSI underpromised and overdelivered: they provided extremely quick, extremely conscientious service from the placing of the order through the packing and shipping process off a tall mountain in North Carolina.

DESCRIPTION OF WORK
Small parcel shipment of household goods.

CATEGORY moving companies

F

RATED

09/06/2016

There were so many items broken. The only items I haven't found broken was the China. When I called them about getting something for the broken items they said that I didn't pay for the "White Glove Service" so they wouldn't package any of the glass material. They say in their website that they will take care of everything for you, which is also stated in my Terms and Conditions that I have signed...

DESCRIPTION OF WORK
They picked up my stuff in Colorado and dropped off. My mother was going into a hospice and there was a lot of glass to be moved. Some heirloom glass and also some fine china. I had Fedex package the supplies for me. They said that they would package the items for me so I wouldn't have to worry about finding another company to do that, like FedEx. I told them I would be willing to do this just to keep the items safe. Many of the items came broken. The customer service was terrible. When I asked to speak to a supervisor I was told that the boss doesn't like to speak to the general public.

CATEGORY moving companies,delivery service

Services Offered

Long distance moving & shipping. Small moves & less than truckload shipments. Boxes, furniture, pianos, appliances, antiques, artwork -- any type of household goods, including high value items and and precious family treasures regardless of monetary value. Our Moves for Seniors division offers specialized consulting and moving services for seniors & their families. We also handle commercial shipments such as crates and pallet loads.

Services Not Offered

Local moves.

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Emergency Service
No
Warranties
No