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Hvac Repair reviews in Wayne

  • F
    After founding some issues on my furnace a month ago, I called Donnelly to check up my furnace, but they cound not find the problem at that time. Somehow the furnace was working OK when the technician checked the furnace. Anyway I paid a service fee ($89) at that time. A month later, my furnace was broken again. The technician from Donnelly diagnosed a mulfunction of mother board and he placed an order. I paid another service fee ($125) for just checking the furnace. While waiting the parts from Donnelly, I contacted another contractor to check up other wall mounting heating unit. This certified contractor kindly checked the furnace and found the problem of my furnace. The problem was not a mother board, but the pressure unit. So I called Donnelly to cancel the order of mother board. However Donnelly refused to cancel my order. Donnelly said I have to pay the shipping and handling fee on mother board to cancel the order and forced me to pay ($76) it. First of all, Donnelly made a wrong diagnosis and asked the consumer to pay their mistake. It looks like they are about to change a good mother board with a new one with customer expense. Poor quality, inexperiened technicians, bad customer service and greedy. That is Donnelly at West Chester. Do not use them! Total I spent $290 to Donnelly for nothing.
    - Kwangmo K.
  • A
    Excellent service - knowledgable and friendly. Was able to diagnose, explain the plan in laymen's terms, and execute the plan quickly. We replaced heating and ac units. Was very impressed by services so used them again on a second property. Things couldn't be running better. A+ service and will be using them again!
    - Bobby P.
  • A
    Great. We were having an issue with our fairly old air conditioning system. Scott promptly came out, did a thorough evaluation, and provided several options with pricing and expected short and long term results. We decided to go ahead with a full system replacement. Scott worked with us to decide on the best components for our house, with very reasonable and straightforward pricing. Installation went smoothly, and they proactively handled a couple of issues that they noticed without additional time or cost.
    - Andrew H.
  • A
    I was given a 1-4 pm window for appointment time. Although the technician didn't show up until 4:15, he called about 30 minutes before arriving and was apologetic for the delay. He was very professional and pleasant and didn't try to upsell on services. They were going to charge me an extra $50 for the humidifier service, but as it was in working order, they did not charge me.
    - Robin T.
  • D
    Technician was fine. Quick fix. No installation issues. Responsive. Problem is price. $341/manhour?! When we asked the GM if perhaps we misunderstood something in the estimate, the response was "that is our labor rate". When further asked how they justify such a cost...."because we can." Oh, and by the way, they then add a $99 "dispatch fee". Awesome. I think I'll look elsewhere.
    - Roger B.
  • A
    After doing lots of research on Geothermal systems and reading glowing reviews, we decided to go with Sinton, and it worked out just beautifully. Bill Sinton is not only the owner, but is totally involved in the whole installation all the way through, and his sons Jamie and Matt are fully trained in the entire process. This is such a pleasure after experiencing companies that send their "sell" man out to sell you and then you never see him again - and who knows who the actual workers are. No - Sinton is a total family process, with his intelligent young sons doing the entire job, accountably, neatly, and with integrity. But most importantly for us, when Bill discovered that our existing heating system was lacking important return ducting, they showed us why our heat never felt right, and proposed a big job that was not a happy moment to hear about, but it was the RIGHT thing to do. Bill explained that finally our upstairs and downstairs would be the same level temperature - we didn't think that was possible. They basically redid the entire system, and we now finally have a house that feels uniformly warm and comfortable, and the benefit of being off fossil fuels!!! Also, they always returned our calls immediately, from Mallory (the daughter) in the office, to Bill, to his sons who were always available and let us know exactly what the schedule was and Stuck to It! We are so grateful to have found people who are smart enough to understand what is needed, skilled and responsible enough to do it properly, and nice enough to explain it all to us. We cannot give a high enough recommendation to Bill Sinton and his family business.
    - Elizabeth S.
  • A
    This was our first experience with Nguyen's HVAC Services. Nam Nguyen performed the work himself. He was thorough and professional and his price for the work done was amazingly reasonable and MUCH below our previous HVAC company's charge. Mr. Nguyen does not require an annual contract and bills only for the service work performed. Further, unlike our previous experience with other HVAC contractors, he does not pad the bill by finding questionable "maintenance" items to charge extra for. We would recommend him without the slightest hesitation. Call Nam Nguyen and save yourself a ton of money!
    - FRANK G.
  • A
    They're wonderful.? They're a large local company. They do a quality job. They're pretty big. They are probably not the cheapest but they do quality work.? I think their prices are fine.? A for everything.
    - Stacey D.
  • A
    I was really impressed with the team engineer. He was extremely professional, he knew everything. I got a few quotes before, so I know a few come up with some figures and the btu, etc. He knew everything on top of his head. He came up with a solution of a water heater and boiler. Which is saving us a lot of money every year, about $500 just for the water heater. The gas we are saving about $2,000 a year. When the team came to install they were on time, they were super professional. they were super clean. They used protection for their boots. They used protection for the wood floor. They took out the very old oil tank and the cast iron oil boiler, which was very messy, but it was all included. They took care of the permit with the township and the install was beautiful. It was really well done. We have a 3-zone system and the now valves are extremely, they are working great. It was really the best experience I have ever had with any contractor or any professional around here.
    - Marine H.
  • A
    They came on time, they were protecting everything in the house,they were very clear about what was going on, there were very professional and very nice. They did the job as expected, I didn't' have any problems, the left very clean again, as usual perfect. I would recommend them to my friends and family.
    - Marine H.
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HVAC Contractors in Wayne

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