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Fence Company reviews in Wayne

  • A
    Mainstreet Fence Co
    The fence looks beautiful. Mainstreet did a great job and, because it was raining heavily around the time they installed the fence, warned me that they might have to come back if a fence post started to sag. When that happened, they promptly came back to fix it. They're very responsive and professional.
    - Maria D.
  • A
    Very well. They showed up to work on time and got right to work. There was an issue with some of the posts. They were fixed immediately, as were some of the pickets. I would definitely recommend them to friends.
    - Elizabeth R.
  • A
    Smucker Fencing LLC
    I would recommend Smucker Fencing to everyone. The work is the best of the best and the staff is professional and talented. They are true craftsman. I can't say enough great things about the work they did at our home!
    - Kary B.
  • A
    Smucker Fencing LLC
    I would recommend Smucker Fencing to everyone.  The work is the best of the best and the staff is professional and talented.  They are true craftsman.  I can't say enough great things about the work they did at our home!
    - Kary B.
  • C
    Everlasting Fence Co

    The salesman, Erik, was efficient and pleasant, and gave the estimate on the spot.  After some emailed questions to clarify details about having the fence pre-stained before assembly, we sent the contract and deposit check, along with a confirming email and message through Angie's list.  We heard nothing back except a message through Angie's list that "Your order is being processes." I emailed again asking about scheduling, heard nothing.  Finally I called, 9 days after I mailed the check, and found that receipt of my check had not put our job on the schedule, we were starting from square one and it would be 3 weeks before they could do the work.  The man I spoke with wasn't very nice, acting as though it was ridiculous of me to think that them receiving a contract and check would mean that they would contact me to schedule the work.  It doesn't make you feel good about a company when someone acts like your business is an imposition instead of something they are pleased to get, but we went ahead and scheduled the work. 

    Three weeks later a truck arrived with the fence sections.  They were not pre-stained, as stated in the contract.  The man said it was too late in the fall for staining, so they could put up the fence and then come back in the spring to stain it.  That wasn't what we had agreed on (having chosen them over another company partly because they said they could pre-stain), and we didn't want it to go through the winter unprotected, so we told him to cancel the order.  Eric arranged a prompt refund of our deposit.  

    - Sharon S.
  • B
    The crew worked well as a team . the fence was installed perfect. The person in charge was a perfectionist. Great job. There were a few issues 1 the dry cement left on my drive way was swept in my flower beds. 2 And the side walks were left muddy and not hosed off. 3 I did not know until the fence was installed that a weed wacker could damage the fence. I should have been told this up front. With all that said I would recommend this fence company because of the quality of the product and workmanship.
    - nicholas d.
  • F
    I called and spoke with the receptionist to schedule an appointment.  I explained that I work and could only have someone come for estimates on weekends or evenings.  The woman said sorry but they don't do any weekend hours and the latest appointment they have is 4pm. This is not a company that is willing to work around the average persons busy schedule.  I was shocked because they other three companies that we have scheduled are coming on Saturday morning, came this past Saturday afternoon and Wednesday at 6pm.  
    - Katherine F.
  • F
    In a nutshell it was and continues to be a very bad, unsatisfactory experience.
    The fences were installed and paid for in November 2014.  However, during the installation a number of incidents occurred:  
    1. Installing at one condo,  an 18 inch sump pipe drainpipe was cut off and the homeowner not informed.  Rusticraft claimed they had to cut it in order to install the fence.  Not true.  Rusticraft installed our original fences 20 years ago and did a beautiful job totally without incidents.  We loved their work hence we chose them for this job.
    2. Same unit -  they cut through the Comcast cable to the 2nd floor (not reported) resulting loss of TV service for several days.  Comcast and the owner figured out what had happened.  The installers also cut the 1st. floor cable.  Comcast did a permanent repair.
    3. A second unit has/has an uneven fence line along the ground.  Instead of installing the section to fit the situation as had been done with the previous fence installation,  they left 12 to 18 inches of patio exposed.  No attempt to discuss this with the condo was made.
    4.The post caps on several of the fences had to be re-seated so that they would all be of uniform height.  Required a call-back.
    5. A good deal of ground cover and planting was torn-up.
    6. They made many  sloppily cut, rough edges and the placement of some unsightly posts and fence sections were installed with the "worst side" showing most prominently. 
          I know.  I'm shaking my head as I write and I'm not finished.  The worse is yet to come,  Hang  on, there will be pics.
    Post installation:   (Still unresolved in spite of numerous phone calls to them and to Mike their man in charge.)
    1. We discovered that fist-size pieces of cement from the old post holes and pieces of wood were left strewn about the grounds.  Some were dumped down a hill side. Still there.
    2. We were promised by the salesman that the new latches would be just like the old or at least very similar.    NOT THE CASE
    The new latches are NOTHING like the ones they removed.  The old were iron, or steel  -- heavy, secure, slid smoothly into place across the post and gate and could opened with latches on either side of the gate.  THEY COULD BE LOCKED. We had SECURITY AND PRIVACY.  
    This is what we got.  A flimsy latch of some kind that sits BETWEEN the fence post and the gate.  There is a one to two inch GAP between the post and gate so you can squeeze your fingers in-between .Difficult to open at times. You can see right into the patios. Forget privacy forget security. 
    I will stop now, soon.  Surely you get the picture.  ONE THING ABOUT THE WORKERS:  They were very polite and friendly, worked hard and steadily.  HOWEVER, they obviously did not have proper supervision.  
    OUR OPINION:  Management is a disgrace.  In our collected years of experience with companies working on the property we have never experienced anything like our on-going discussion with Rusticraft.  They SAW all the pics, they have seen and heard our concerns.  They could care less. They got their money.

    - katherine a M.
  • A
    Fence City
    I had to call them twice to get an installation date but after that, the crew came out on the agreed upon date and within two days finished the job.  I made a last minute change to placement of a gate and, after a little bit of negotiation, they completed the job the way I wanted it.  The materials used and installation are sturdy and look great.
    - James K.
  • A
    Helm Fencing Inc
    Very well. I need the company to be flexible with timing and they were very much so. They came out, completed the work thoroughly and answered all the questions I had. Also they left extra material so we could use it to fill in spaces.
    - Taylor R.
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Fence Companies in Wayne

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